in the initial tsapi.pro file there is an entry:

xxx.xxx.xxx.xxx=450

I've set the xxx.xxx.xxx.xxx to the IP of the AES. So as an example I now have:

9.22.93.123=450

Question: What does the 450 represent, and do I need to
modify that value?

I've also entered a previous post asking for any documentation that provides more details on the runtimeconfig application (other than the Dev Guide)

Is there by chance any tutorial docs avaialbe ?

Neil

Thank You for the details. I thought about the exception scenario a little more last night and want to clear up one thought I had. Since our app is installed on a WebSphere Application Server (WAS) and the CTI connector is also installed on the WAS why would the applicaiton not received an excepption on the WAS where the connector is running to get the callino data from the AES? Why is the CTI connector exception received at the browser on te MPP, and not at the WAS layer?

Q4 - Additional detail. If the CTI connector throws an
exception. and th callid length is <=0 an the
ANI, DNIS, and CALLID be retrieved from anywhere
else under that failure condition?

Thanks for your time and help

Neil

Thanks for the details. The Dev Guide Doc gives the impression we need to follow the aproach we implmented or at least that is how we understood he appraoch.

Just to confirm my understanding the cticallinfo variable will be set at call start so no need to execute our appraoch.

Question: We simply need to add a cath to the approot
that would tell us that the CTI connector
had an issue?

Question: Can you provide the exception that we would
receive for this failure?

Question: Is this a unique exception that when it is
caught we can be sure it is related to the CTI
connector failing to get cticallinfo?

Question: If we receive this exception can the
application retrieve the calll info from
anywhere else? Ex: Intial url parameters,
or will the application not be able to resolve
the ANI, DNIS and UCID if the AES
interface fails.

We are deploying our application on WAS 7.0. Is there any documentiaion that describes the inforamtion needed for the configuration featurs:

License Server
Proxy Server
Certificates
CTI

The instructions in the Dev Guide don't seem to provide extensive details.

Thanks

We followed the same instructions. Based on your response, do you think that thee is a problem with AppServer7 versus AppServer as mentioned in the document?

Do you think that the app is looking for E:\IBM\WebSphere\AppServer\lib\ext folder strictly?

NOTE: We installed WAS in E:\IBM\WebSphere\AppServer7 and we extracted the runtimeSupportWebsphere.zip into E:\IBM\WebSphere\AppServer7\lib\ext folder.

Our WAS is installed on E:\IBM\WebSphere/AppServer7 and we extracted the runtimeSupportWebsphere.zip into this location which resulted to copy the contents of the zip file into E:\IBM\WebSphere/AppServer7 \lib\ext folder.

Then we installed the runtimeconfig.ear as Websphere Enterprise app using WAS Admin Console in the default application installation directory.

Note: During install we change the Precompile JDK level from 1.3 to 1.5. We used both 1.3 and 1.5 versions and we received the same errors.

If you think we should have extracted the runtimeSupportWebsphere.zip file at different location, please let us know.

Thanks,

Hello

We've deployed the runtimeconfig on WebSphere Application Server 7.0, and when we start the application we find the following ERROR in SystemOut.log:

Notes: During install we change the Precompile JDK
level from 1.3 to 1.5

The URL we plan to use to access ddadmin is:

http://9.255.135.77:8080/runtimeconfig

Exception Found in SystemOut.log

[8/31/11 8:00:10:972 PDT] 00000032 CompositionUn A WSVR0190I: Starting composition unit WebSphere:cuname=DD_Run_Config_Application_08312011 in BLA WebSphere:blaname=DD_Run_Config_Application_08312011.
[8/31/11 8:00:10:988 PDT] 00000032 ApplicationMg A WSVR0200I: Starting application: DD_Run_Config_Application_08312011
[8/31/11 8:00:10:988 PDT] 00000032 ApplicationMg A WSVR0204I: Application: DD_Run_Config_Application_08312011 Application build level: Unknown
[8/31/11 8:00:11:035 PDT] 00000032 webapp I com.ibm.ws.webcontainer.webapp.WebGroupImpl WebGroup SRVE0169I: Loading Web Module: runtimeconfig.war.
[8/31/11 8:00:11:050 PDT] 00000032 WASSessionCor I SessionContextRegistry getSessionContext SESN0176I: Will create a new session context for application key default_host/runtimeconfig
[8/31/11 8:00:11:066 PDT] 00000032 servlet E com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0100E: Uncaught init() exception created by servlet loadconfig in application DD_Run_Config_Application_08312011: java.lang.NoClassDefFoundError: com.avaya.runtimecommon.platforms.Toolkit
   at com.avaya.sce.runtimeconfig.LoadConfig.init(LoadConfig.java:29)
   at com.ibm.ws.webcontainer.servlet.ServletWrapper.init(ServletWrapper.java:325)
   at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.init(ServletWrapperImpl.java:165)
   at com.ibm.ws.webcontainer.servlet.ServletWrapper.initialize(ServletWrapper.java:1588)
   at com.ibm.wsspi.webcontainer.extension.WebExtensionProcessor.createServletWrapper(WebExtensionProcessor.java:98)
   at com.ibm.ws.webcontainer.webapp.WebApp.getServletWrapper(WebApp.java:936)
   at com.ibm.ws.webcontainer.webapp.WebApp.getServletWrapper(WebApp.java:857)
   at com.ibm.ws.webcontainer.webapp.WebApp.initializeTargetMappings(WebApp.java:538)
   at com.ibm.ws.webcontainer.webapp.WebApp.commonInitializationFinish(WebApp.java:360)
   at com.ibm.ws.webcontainer.webapp.WebAppImpl.initialize(WebAppImpl.java:292)
   at com.ibm.ws.webcontainer.webapp.WebGroupImpl.addWebApplication(WebGroupImpl.java:99)
   at com.ibm.ws.webcontainer.VirtualHostImpl.addWebApplication(VirtualHostImpl.java:167)
   at com.ibm.ws.webcontainer.WSWebContainer.addWebApp(WSWebContainer.java:722)
   at com.ibm.ws.webcontainer.WSWebContainer.addWebApplication(WSWebContainer.java:607)
   at com.ibm.ws.webcontainer.component.WebContainerImpl.install(WebContainerImpl.java:376)
   at com.ibm.ws.webcontainer.component.WebContainerImpl.start(WebContainerImpl.java:668)
   at com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:1162)
   at com.ibm.ws.runtime.component.DeployedApplicationImpl.fireDeployedObjectStart(DeployedApplicationImpl.java:1313)
   at com.ibm.ws.runtime.component.DeployedModuleImpl.start(DeployedModuleImpl.java:611)
   at com.ibm.ws.runtime.component.DeployedApplicationImpl.start(DeployedApplicationImpl.java:938)
   at com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication(ApplicationMgrImpl.java:740)
   at com.ibm.ws.runtime.component.ApplicationMgrImpl$1.run(ApplicationMgrImpl.java:1312)
   at com.ibm.ws.security.auth.ContextManagerImpl.runAs(ContextManagerImpl.java:4279)
   at com.ibm.ws.security.auth.ContextManagerImpl.runAsSystem(ContextManagerImpl.java:4367)
   at com.ibm.ws.security.core.SecurityContext.runAsSystem(SecurityContext.java:255)
   at com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplicationDynamically(ApplicationMgrImpl.java:1317)
   at com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:2089)
   at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.start(CompositionUnitMgrImpl.java:437)
   at com.ibm.ws.runtime.component.CompositionUnitImpl.start(CompositionUnitImpl.java:122)
   at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.start(CompositionUnitMgrImpl.java:380)
   at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.startCompositionUnit(CompositionUnitMgrImpl.java:644)
   at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.startCompositionUnit(CompositionUnitMgrImpl.java:613)
   at com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication(ApplicationMgrImpl.java:1215)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:45)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
   at java.lang.reflect.Method.invoke(Method.java:599)
   at sun.reflect.misc.Trampoline.invoke(MethodUtil.java:36)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:45)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
   at java.lang.reflect.Method.invoke(Method.java:599)
   at sun.reflect.misc.MethodUtil.invoke(MethodUtil.java:243)
   at javax.management.modelmbean.RequiredModelMBean.invokeMethod(RequiredModelMBean.java:1085)
   at javax.management.modelmbean.RequiredModelMBean.invoke(RequiredModelMBean.java:966)
   at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:848)
   at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:773)
   at com.ibm.ws.management.AdminServiceImpl$1.run(AdminServiceImpl.java:1313)
   at com.ibm.ws.security.util.AccessController.doPrivileged(AccessController.java:118)
   at com.ibm.ws.management.AdminServiceImpl.invoke(AdminServiceImpl.java:1206)
   at com.ibm.ws.management.connector.AdminServiceDelegator.invoke(AdminServiceDelegator.java:181)
   at com.ibm.ws.management.connector.ipc.CallRouter.route(CallRouter.java:242)
   at com.ibm.ws.management.connector.ipc.IPCConnectorInboundLink.doWork(IPCConnectorInboundLink.java:286)
   at com.ibm.ws.management.connector.ipc.IPCConnectorInboundLink$IPCConnectorReadCallback.complete(IPCConnectorInboundLink.java:502)
   at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1772)
   at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
   at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
   at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
   at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
   at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:202)
   at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:766)
   at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:896)
   at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1527)
Caused by: java.lang.ClassNotFoundException: com.avaya.runtimecommon.platforms.Toolkit
   at java.net.URLClassLoader.findClass(URLClassLoader.java:419)
   at com.ibm.ws.bootstrap.ExtClassLoader.findClass(ExtClassLoader.java:150)
   at java.lang.ClassLoader.loadClass(ClassLoader.java:643)
   at com.ibm.ws.bootstrap.ExtClassLoader.loadClass(ExtClassLoader.java:90)
   at java.lang.ClassLoader.loadClass(ClassLoader.java:609)
   at com.ibm.ws.classloader.ProtectionClassLoader.loadClass(ProtectionClassLoader.java:62)
   at com.ibm.ws.classloader.ProtectionClassLoader.loadClass(ProtectionClassLoader.java:58)
   at com.ibm.ws.classloader.CompoundClassLoader.loadClass(CompoundClassLoader.java:466)
   at java.lang.ClassLoader.loadClass(ClassLoader.java:609)
   at com.ibm.ws.classloader.CompoundClassLoader.loadClass(CompoundClassLoader.java:466)
   at java.lang.ClassLoader.loadClass(ClassLoader.java:609)
   ... 63 more

[8/31/11 8:00:11:066 PDT] 00000032 extension E com.ibm.wsspi.webcontainer.extension.WebExtensionProcessor createServletWrapper Error occured while preparing the servlet for initialization.
javax.servlet.ServletException: SRVE0207E: Uncaught initialization exception created by servlet
   at com.ibm.ws.webcontainer.servlet.ServletWrapper.init(ServletWrapper.java:377)
   at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.init(ServletWrapperImpl.java:165)
   at com.ibm.ws.webcontainer.servlet.ServletWrapper.initialize(ServletWrapper.java:1588)
   at com.ibm.wsspi.webcontainer.extension.WebExtensionProcessor.createServletWrapper(WebExtensionProcessor.java:98)
   at com.ibm.ws.webcontainer.webapp.WebApp.getServletWrapper(WebApp.java:936)
   at com.ibm.ws.webcontainer.webapp.WebApp.getServletWrapper(WebApp.java:857)
   at com.ibm.ws.webcontainer.webapp.WebApp.initializeTargetMappings(WebApp.java:538)
   at com.ibm.ws.webcontainer.webapp.WebApp.commonInitializationFinish(WebApp.java:360)
   at com.ibm.ws.webcontainer.webapp.WebAppImpl.initialize(WebAppImpl.java:292)
   at com.ibm.ws.webcontainer.webapp.WebGroupImpl.addWebApplication(WebGroupImpl.java:99)
   at com.ibm.ws.webcontainer.VirtualHostImpl.addWebApplication(VirtualHostImpl.java:167)
   at com.ibm.ws.webcontainer.WSWebContainer.addWebApp(WSWebContainer.java:722)
   at com.ibm.ws.webcontainer.WSWebContainer.addWebApplication(WSWebContainer.java:607)
   at com.ibm.ws.webcontainer.component.WebContainerImpl.install(WebContainerImpl.java:376)
   at com.ibm.ws.webcontainer.component.WebContainerImpl.start(WebContainerImpl.java:668)
   at com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:1162)
   at com.ibm.ws.runtime.component.DeployedApplicationImpl.fireDeployedObjectStart(DeployedApplicationImpl.java:1313)
   at com.ibm.ws.runtime.component.DeployedModuleImpl.start(DeployedModuleImpl.java:611)
   at com.ibm.ws.runtime.component.DeployedApplicationImpl.start(DeployedApplicationImpl.java:938)
   at com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication(ApplicationMgrImpl.java:740)
   at com.ibm.ws.runtime.component.ApplicationMgrImpl$1.run(ApplicationMgrImpl.java:1312)
   at com.ibm.ws.security.auth.ContextManagerImpl.runAs(ContextManagerImpl.java:4279)
   at com.ibm.ws.security.auth.ContextManagerImpl.runAsSystem(ContextManagerImpl.java:4367)
   at com.ibm.ws.security.core.SecurityContext.runAsSystem(SecurityContext.java:255)
   at com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplicationDynamically(ApplicationMgrImpl.java:1317)
   at com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:2089)
   at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.start(CompositionUnitMgrImpl.java:437)
   at com.ibm.ws.runtime.component.CompositionUnitImpl.start(CompositionUnitImpl.java:122)
   at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.start(CompositionUnitMgrImpl.java:380)
   at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.startCompositionUnit(CompositionUnitMgrImpl.java:644)
   at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.startCompositionUnit(CompositionUnitMgrImpl.java:613)
   at com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication(ApplicationMgrImpl.java:1215)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:45)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
   at java.lang.reflect.Method.invoke(Method.java:599)
   at sun.reflect.misc.Trampoline.invoke(MethodUtil.java:36)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:45)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
   at java.lang.reflect.Method.invoke(Method.java:599)
   at sun.reflect.misc.MethodUtil.invoke(MethodUtil.java:243)
   at javax.management.modelmbean.RequiredModelMBean.invokeMethod(RequiredModelMBean.java:1085)
   at javax.management.modelmbean.RequiredModelMBean.invoke(RequiredModelMBean.java:966)
   at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:848)
   at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:773)
   at com.ibm.ws.management.AdminServiceImpl$1.run(AdminServiceImpl.java:1313)
   at com.ibm.ws.security.util.AccessController.doPrivileged(AccessController.java:118)
   at com.ibm.ws.management.AdminServiceImpl.invoke(AdminServiceImpl.java:1206)
   at com.ibm.ws.management.connector.AdminServiceDelegator.invoke(AdminServiceDelegator.java:181)
   at com.ibm.ws.management.connector.ipc.CallRouter.route(CallRouter.java:242)
   at com.ibm.ws.management.connector.ipc.IPCConnectorInboundLink.doWork(IPCConnectorInboundLink.java:286)
   at com.ibm.ws.management.connector.ipc.IPCConnectorInboundLink$IPCConnectorReadCallback.complete(IPCConnectorInboundLink.java:502)
   at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1772)
   at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
   at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
   at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
   at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
   at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:202)
   at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:766)
   at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:896)
   at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1527)
Caused by: java.lang.NoClassDefFoundError: com.avaya.runtimecommon.platforms.Toolkit
   at com.avaya.sce.runtimeconfig.LoadConfig.init(LoadConfig.java:29)
   at com.ibm.ws.webcontainer.servlet.ServletWrapper.init(ServletWrapper.java:325)
   ... 61 more
Caused by: java.lang.ClassNotFoundException: com.avaya.runtimecommon.platforms.Toolkit
   at java.net.URLClassLoader.findClass(URLClassLoader.java:419)
   at com.ibm.ws.bootstrap.ExtClassLoader.findClass(ExtClassLoader.java:150)
   at java.lang.ClassLoader.loadClass(ClassLoader.java:643)
   at com.ibm.ws.bootstrap.ExtClassLoader.loadClass(ExtClassLoader.java:90)
   at java.lang.ClassLoader.loadClass(ClassLoader.java:609)
   at com.ibm.ws.classloader.ProtectionClassLoader.loadClass(ProtectionClassLoader.java:62)
   at com.ibm.ws.classloader.ProtectionClassLoader.loadClass(ProtectionClassLoader.java:58)
   at com.ibm.ws.classloader.CompoundClassLoader.loadClass(CompoundClassLoader.java:466)
   at java.lang.ClassLoader.loadClass(ClassLoader.java:609)
   at com.ibm.ws.classloader.CompoundClassLoader.loadClass(CompoundClassLoader.java:466)
   at java.lang.ClassLoader.loadClass(ClassLoader.java:609)
   ... 63 more

[8/31/11 8:00:11:066 PDT] 00000032 webcontainer I com.ibm.ws.wswebcontainer.VirtualHost addWebApplication SRVE0250I: Web Module null has been bound to default_host[*:9080,*:80,*:9443,*:5060,*:5061,*:443].
[8/31/11 8:00:11:082 PDT] 00000032 ApplicationMg A WSVR0221I: Application started: DD_Run_Config_Application_08312011
[8/31/11 8:00:11:082 PDT] 00000032 CompositionUn A WSVR0191I: Composition unit WebSphere:cuname=DD_Run_Config_Application_08312011 in BLA WebSphere:blaname=DD_Run_Config_Application_08312011 started.

I have a two part question:

Currently we don't have access to our production configuration so I can't verify some of the anticipated behaviour of our application using the simulator. Our solution will interface with AES using the CTI conector provided through DD.

When a call initially arrives to our application we execute a CTICallinfo node to retrieve the ANI, DNIS and UCID.

Question Part #1:

How can we determine from our application that the request to the AES was successful? Should we place the CTICallinfo node in a Try Catch bpock to capture any issues with the application retrieving call infomation form the AES?

Question Part #2

The solution will use H323 signaling protocol. In the event the request to the CTI connector to request call information from the AES fails can our application get the ANI, DNIS and UCID from the initial HTTP request to our application? Is the ANI, DNIS, and UCID sent as HTTP parameters? If the information is part of the initial application HTTP request how can we access this information from the application? Is there a node that will retrieve the HTTP parameters and make them available to the application?

Thanks

This may just be a smulator quirk, but we don't have access to our MPP yet so I'll try to confirm here.

We have defined in the root page a link to globally catch "0". In some of our sub-pages we want to catch "0" and handle differently from what happens when caught in the root page.

In our subPage we defined a menuInput, and added in "0" as a choice thinking we would get control there rather than have it processed by the root page.

While testing in the simulator it appears that the choice "0" in our subPage is not overriding the root page.

Please let us know if this is just a simultor quirk, or is this the expected processing of the Avaya browser?

As a quick test I defined a link in the subPage to catch 0, and that worked, but we would prefer to use choice "0" to accomplish the same goal.

Thx.

My misunderstnding. So the reason that we are experiencing the 0 showing up in the Menu item node is bcause it is a DD simulation limitation. We won't see this issue on an actual MPP unless the type-ahead feature is active?

Is my understanding accurate?

OK, so you are sayin that there is no way to clear he DTMF buffer. If this i true then the only solution I see is to convert my Announce node to a Menu item node with the follwoing:

Set prompt timeout to sub-second so NI event is
thrown immediatly at the end of the prompt.

Capture all DTMF values.

Make all Choice, aNM, and NI activities go to the
next menu.

Do you agree this will clear resolve the issue?

Another question: Where exactly is this "Type-Ahead"
of th application set? DD prefrences? I an't find this
setting.

Thanks

Corect. During the playing of the Announce node (3 seconds into a 10 secn prompt) I enter 0, and then send the digit.. When the call flow moves from the Announce node to the Menu item the 0 is procssed.

I want to flush that DTMF so the DTMF bufer is empty upon entry into the Menu item node.

Is flushing of the DTMF possible?

We've completed our development with only English language supported. The DD documentation suggested to complete all coding, and at that time add in an additional language.

We would like to add Spanish to the application. Is there any documentation describing the steps to follow to add a language after coding is complete?

Thanks

Forgot to mentio we are using DD 5.1

Hello

I see this is a rather old posting, but I has a similar question. I have an Announce node to play a welcome greeting. After this node I move to a Menu item node.

While in the Annouce node if I press a DTMF (example 0)
this DTMF is picked up in my Menu item node and processed. Is there a way to clear the DTMF buffer when moving from an Announce node to a Menu item node?

I've only tested this flow in the simulator, and not sure I will see the same results in a live MPP.

Thanks for any advice you can provide.