Hi John,

I have opened ticket #16924 "Need access to Avaya One-X Communicator download for Remote lab".

Thank you!

I signed up for a RemoteLab and was granted access today. I have established the VPN connection and all seems good.

I need to download Avaya One-X Communicator in order to continue with my work, but trying to download from http://avaya.com/support requires me to provide a Partner or Customer account. I have a valid DevConnect account, but that seems insufficient.

Any ideas on what I can try next? I'm stuck and looking at a looming deadline for a lucrative opportunity (for both Avaya and our company).

Thank you in advance,
greg.fenton

I just downloaded the file again using Google Chrome from the same URL as earlier in the thread:

http://support.avaya.com/css/P8/documents/100169279

I was able to open it up with 7-Zip and it contains the PDFs for the library.

Hi Dipesh,

Thank you very much for this information. I will start reviewing it now!

I am looking to integrate to an enterprise application. Essentially, I would like click-to-dial and screen-pop functionality. I would like to consider a server-to-server approach.

Is there a good place for getting started with ACE? I suspect that what I need (though I'm happy to be corrected) is:

a. ACE architectural overview
b. "How to" details on setting up a development/test environment for an Avaya simulator
c. ACE API reference

Thank you in advance!