Hi Guys,

Any update on this issue, I also encounter the same.. for a voicemail test upon checking tomcat logs, it shows 2 calls for one session id. First call is tagged as Answer Human then drop and then second call is made and tagged as Answering Machine. We have already installed pom license for call classification.

Appreciate any feedback.

Is this code needs to be inserted to approot?

Hi Guys, just wondering if someone could help me on the issue. Intermittently MPP is fetching the wrong audio file from the cache. I found a solution which indicates application level change on Avaya Support Site:

https://support.avaya.com/public/index?page=content&id=SOLN226156&group=UG_PUBLIC



Mechanism for a fresh fetch.
To always do a fresh fetch, you can put the VXML app in “jsp” file, and write a java script to indicate no cache is desired.

<vxml version="2.0" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us" >
<%@ page language="java" %>
<%
response.setHeader("Cache-Control","no-store");
response.setHeader("Pragma", "no-cache");
response.setHeader("Expires", "1");
%>

<form id="form0">
…
</form>


Just want to know how could we implement the above on our application, how could you VXML app in JSP file and java script to insert the code above. Could you provide a sample application for the above. Appreciate any help.

AAEP 7
AAOD 7.0.1.0804
Eclipse 3.7.1


Thanks in advance.

Eclipse version is 4.2.2

Hi version is AAOD_7.0.1.0804_201410141416.

Hi Guys, I'm using AAOD 7. When I tried to regenerate an Axis2 web service using Generate Client, it does not show the WSDL Wizard? Is there any settings that's need to be configured?


Appreciate any feedback. Thanks in Advance.

Already got the said sample application but were using AAEP version 6.

Hi Samaresh, can you forward the said sample application here's my email - antzcancer13@gmail.com

Thanks!

Hi Guys,

Here's the output when I run the rest webservice:

Example Response (note it is an array of delivery objects with one element):
{
"deliveries": [
{
"orderId": 12345,
"deliveryStatusId": 1,
"deliveryStatus": "placed",
"deliveryStatusDescription": "Placed",
"driverName": "Chuck Norris",
"vanName": "Thomas the Van Engine",
"deliveryWindow": {
"start": "2014-10-18T10:20:48+1100",
"end": "2014-10-18T10:20:48+1100"
},
"eta": "2014-10-18T10:20:48+1100",
"etaWindow": {
"start": "2014-10-18T10:20:48+1100",
"end": "2014-10-18T10:20:48+1100"
},
"lastUpdated": "2014-10-18T10:20:48+1100"
}
]
}

I'd like to get the orderid, delivery status and eta values. Hope you guy can provide sample java code in getting those values. Thanks in advance.

Hi Guys,

Avaya Aura Orchestration Designer Contact Center 6.3(AACC)

For Emergency there's OUT OF SERVICE voice_skillset_cv to check if the skill is available or not how about if agents are login and available what variable can we used.

Thanks in Advance

Hi Guys,

Avaya Aura Orchestration Designer Contact Center 6.3

For Emergency there's OUT OF SERVICE voice_skillset_cv to check if the skill is available or not how about if agents are login and available what variable can we used.

Thanks in Advance

Thanks a ton Bro! Were able to get the data.

Hi I develop a java code within a servlet below but its giving a null value.

public void servletImplementation(com.avaya.sce.runtimecommon.SCESession mySession) {

// TODO: Add your code here!

IVariable x = mySession.getVariable(IProjectVariables.GET_USAGE);

String mob_num = x.getComplexVariable().getField(IProjectVariables.GET_USAGE_FIELD_MSISDN)
.getStringValue();
System.out.println("MSISDN: " + mob_num);

IVariable y = mySession.getVariable(IProjectVariables.GET_USAGE_RESPONSE);

try {

NfdatausageStub Stub = new NfdatausageStub();

GetUsage req = new GetUsage();
GetUsage content = new GetUsage();
content.setMsisdn(mob_num);

GetUsageResponse response = new GetUsageResponse();
GetUsageResponse data = new GetUsageResponse();
data.getCap();
data.getUsed();

System.out.println("CAP: " + data.getCap());
System.out.println("USED: "+ data.getUsed());


}catch (Exception e) {
e.printStackTrace();
}

}

OUTPUT in console:

MSISDN: 9178703504
CAP: null
USED: null

I think there missing in my code hope you could check it as well.

Thanks guys.

Does the said wsdl is compatible for Dialog Designer 5.1?

Attached is the wsdl file.

Hi Guys,

Were able to load the said wsdl in Dialog designer using Axis 2 wizard but upon executing were getting an error. Below is the wsdl file.

<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<wsdl:definitions xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:tns="http://www.example.org/nfdatausage/" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" name="nfdatausage" targetNamespace="http://www.example.org/nfdatausage/">
<wsdl:types>
<xsd:schema targetNamespace="http://www.example.org/nfdatausage/">
<xsd:element name="getUsage">
<xsd:complexType>
<xsd:sequence>
<xsd:element name="msisdn" type="xsd:string"/>
</xsd:sequence>
</xsd:complexType>
</xsd:element>
<xsd:element name="getUsageResponse">
<xsd:complexType>
<xsd:sequence>
<xsd:element name="used" type="xsd:unsignedLong" />
<xsd:element name="cap" type="xsd:unsignedLong"></xsd:element>
</xsd:sequence>
</xsd:complexType>
</xsd:element>
</xsd:schema>
</wsdl:types>
<wsdl:message name="getUsageRequest">
<wsdl:part element="tns:getUsage" name="parameters"/>
</wsdl:message>
<wsdl:message name="getUsageResponse">
<wsdl:part element="tns:getUsageResponse" name="parameters"/>
</wsdl:message>
<wsdl:portType name="nfdatausage">
<wsdl:operation name="getUsage">
<wsdl:input message="tns:getUsageRequest"/>
<wsdl:output message="tns:getUsageResponse"/>
</wsdl:operation>
</wsdl:portType>
<wsdl:binding name="nfdatausageSOAP" type="tns:nfdatausage">
<soap:binding style="document" transport="http://schemas.xmlsoap.org/soap/http"/>
<wsdl:operation name="getUsage">
<soap:operation soapAction="http://www.example.org/nfdatausage/getUsage"/>
<wsdl:input>
<soap:body use="literal"/>
</wsdl:input>
<wsdl:output>
<soap:body use="literal"/>
</wsdl:output>
</wsdl:operation>
</wsdl:binding>
<wsdl:service name="nfdatausage">
<wsdl:port binding="tns:nfdatausageSOAP" name="nfdatausageSOAP">
<soap:address location="http://10.226.144.65:8095/"/>
</wsdl:port>
</wsdl:service>
</wsdl:definitions>



Below is the error upon executing the web service in Axis2 using DD 5.1.

***** Saw exception, tracing before report
org.apache.axis2.AxisFault: SOAP Fault
at org.apache.axis2.util.Utils.getInboundFaultFromMessageContext(Utils.java:517)
at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:371)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:417)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.sce.runtime.connectivity.ws2.DDAxis2Stub.execute(DDAxis2Stub.java:125)
at com.avaya.sce.runtime.connectivity.ws2.CallService.execute(CallService.java:391)
at com.avaya.sce.runtime.Data.evaluateActions(Data.java:165)
at flow.WebService.executeDataActions(WebService.java:67)
at com.avaya.sce.runtime.Data.handleRequest(Data.java:81)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:78)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:266)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:184)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Unknown Source)
***** Saw exception, tracing before report
org.apache.axis2.AxisFault: SOAP Fault
at org.apache.axis2.util.Utils.getInboundFaultFromMessageContext(Utils.java:517)
at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:371)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:417)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.sce.runtime.connectivity.ws2.DDAxis2Stub.execute(DDAxis2Stub.java:125)
at com.avaya.sce.runtime.connectivity.ws2.CallService.execute(CallService.java:391)
at com.avaya.sce.runtime.Data.evaluateActions(Data.java:165)
at flow.WebService.executeDataActions(WebService.java:67)
at com.avaya.sce.runtime.Data.handleRequest(Data.java:81)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:78)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:266)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:184)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Unknown Source)
30/09/2014 10:17:05:301 ERROR - In Progress | session id:sess9129667 | NF_Data:WebService | | org.apache.axis2.AxisFault: SOAP Fault | Exception stack trace | Error processing request
EXCEPTION>
org.apache.axis2.AxisFault: SOAP Fault
at org.apache.axis2.util.Utils.getInboundFaultFromMessageContext(Utils.java:517)
at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:371)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:417)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.avaya.sce.runtime.connectivity.ws2.DDAxis2Stub.execute(DDAxis2Stub.java:125)
at com.avaya.sce.runtime.connectivity.ws2.CallService.execute(CallService.java:391)
at com.avaya.sce.runtime.Data.evaluateActions(Data.java:165)
at flow.WebService.executeDataActions(WebService.java:67)
at com.avaya.sce.runtime.Data.handleRequest(Data.java:81)
at com.avaya.sce.runtime.AppServlet.processRequest(AppServlet.java:78)
at com.avaya.sce.runtime.SCEServlet.requestHandler(SCEServlet.java:266)
at com.avaya.sce.runtime.SCEServlet.doPost(SCEServlet.java:184)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Unknown Source)
| undefined





The output of the said wsdl in SoapUI below:

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:ns1="http://www.example.org/nfdatausage/">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<ns1:getUsageResponse>
<used>54</used>
<cap>52</cap>
</ns1:getUsageResponse>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>



We need to get the value of used and cap element.

I suspect that this might need to be hard coded on a servlet instead of using the axis2 node, but were not that proficient in java. Hoping for your inputs.


Thanks in advance.