hi, if I use record message sample application of OD how to change the path of the file ?

I have application monitor 100 VDN.

Every day 1000 calls / VDN and 150 concurrent call/ VDN

how many user licenses required .

Monitor 100 VDN will it need 10 TSAPI basic licenses ?

hi

How to create localization bundle those not exist in present bundles ?

Hi, DMCC Ports enabled

hi , Running sample IVR app of cmapi SDK as-is. attached snap shot using 4721 port.

hi,

Running the DMCC Sample IVR app. getting below error. Could you suggest to fix and root cause of the issue

Jun 10, 2020 1:41:21 AM com.avaya.mvap.svcproxy.prov.ServiceProviderBuilder getCmapiServiceProvider
INFO: SERVICE PROVIDER = com.avaya.mvap.svcproxy.prov.RemoteServiceProvider
Could not start the SimpleIVR app
ch.ecma.csta.errors.CstaException: Request: session[null] com.avaya.csta.binding.GetDeviceId@60baef24 timed out
at com.avaya.mvap.svcproxy.ServiceProxy.marshallRequest(ServiceProxy.java:136)
at com.avaya.mvap.svcproxy.DeviceServicesProxy.getDeviceID(DeviceServicesProxy.java:146)
at sampleapps.AvayaStation.getID(AvayaStation.java:1134)
at sampleapps.AvayaStation.getID(AvayaStation.java:1112)
at sampleapps.AvayaStation.init(AvayaStation.java:382)
at sampleapps.AvayaStation.init(AvayaStation.java:237)
at sampleapps.AvayaStation.init(AvayaStation.java:300)
at sampleapps.AvayaStation.init(AvayaStation.java:293)
at sampleapps.SimpleIVR.bootstrap(SimpleIVR.java:352)
at sampleapps.SimpleIVR.main(SimpleIVR.java:229)
Caused by: com.avaya.mvcs.proxy.XmlGatewayClient$TimeoutException: Request: session[null] com.avaya.csta.binding.GetDeviceId@60baef24 timed out
at com.avaya.mvcs.proxy.XmlGatewayClient$TimeoutTask.run(XmlGatewayClient.java:583)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)

Hi Martin,

1. A call arrives on Communication Manager and your application gets an event.
2. Based on the information in the event, the application gets data from an external database.
3. external database info need to send/push to Communication Manager.

how to send the data to communication manager ?

Call flow

-- ACD monitor added to the VDN
-- get the data from the host access
-- Push to VDN the host data.

How to push data to VDN using JTAPI ?

Hi Team,

Is AESConnector available for SIP infra or VXML transfer only need to do.

As far as I know it support only H323

Thanks,
Kirthika.C

Need Sample Application to test the Reconnect scenario.

Could you share the application and steps to be followed

Hi Wilson,

As per Ross demo app available in 7.2.2 OD. Attached the screenshot. let me know the app name as I have 7.2.2 OD.

Thanks,
Kirthika.C

Hi Ross,

Could please confirm the demo app available to test lex/Polly. I ahve 7.2.2 OD with me

Hi Team,

I am writing sample application to integrate Avaya + lex. Can I have sample application. Attached docuemnt which I am referring

Hi ,

Is there Sample application available as I am developing webbased CTI.

Thanks,
Kirthika.C

Attached is the port requirement of MRCP Server to AEP. Please share if further ports required.