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Avaya Aura Contact Center (Archive - Oct 2013 and earlier)
» Database query from AACC script, 03/04/2013 12:52:56
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Hello,
is there a way to query externals databases from AACC OD worklow other than ODBC? like Webservices?
thanks
romain
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Avaya Aura Contact Center (Archive - Oct 2013 and earlier)
» Historical Data Access, 24/01/2013 08:22:34
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Hello John, thanks for the reply,
could you pleave give me more details about it?
What kind of access to wich tabe? is ther a documentation or a procedure which explain it?
thank you
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Avaya Aura Contact Center (Archive - Oct 2013 and earlier)
» Historical Data Access, 23/01/2013 11:31:42
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Hi,
Is there a way to acess to Historical Data on AACC?
The purpose is to use AACC's Historical Data to be used by a customer's third party reporting solution instead to use CCMA Historical Reporting web page.
Thanks,
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Avaya Aura Contact Center (Archive - Oct 2013 and earlier)
» AACC Email SSL, 08/10/2012 08:09:19
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I'm configuring SSL for POP3 and SMTP between AACC and MS Exchange Server.
POP3/SSL works fine but SMTP/SSL doesn't work.
I followed the documentation "AACC server administration" -"Enabling SSL on the Email Manager".
Of course i configured Exchange server, installed certificate on AACC server ,update the mailservices.properties file ...
Someone has an idea?
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