It has been all sorted out now. Thanks.

EDIT : Double post.

No I haven't received anything yet. I have also raised a ticket with Procured System Support. They have responded to by asking if the new installation was replacing my old one, which it is and I responded as such and I have heard nothing since.

Hi,

I have been trying to get an Activation response code via email. I have sent an email twice to devconnect@avaya.com but have yet to get a response.

Is there way for me to get the Activation response code so that I can complete the BDE setup.

Troy.

Thanks. I have opened a support ticket with DevConnect Procured System Support. Fingers crossed.

Troy.

Hi,

I have been trying to migrate our existing BDE setup from a VMware Player setup to a server running ESXi 5.5. I can convert the VM using the standalone version VMware vCenter Converter and get the both the AES and CM vm's up and running without any problems, however I do have an issue when importing the license through WebLM. I get the following error

Error installing license. Host ID in license file does not match server hardware. Host ID in license file is 005056000003. Valid Host ID(s) for this server - [000C29AA9069]

Importing the license keys into the existing setup works fine, so it is not a problem with the keys, rather it would seem the conversion of the vm's to run in ESXi that causes the issue. I have also tried modifying the uuid.bios and uuid.location entries in the vmx file to match those in the original vm's to get ESXi to bring up the prompt asking whether I have moved or copied the vm. In that case I select that I have moved the vm.

Is there a way I can resolve this issue? I would prefer to migrate the BDE to our ESXi server because I need to free up the PC that is currently running on for another purpose.

Troy.