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DMCC Dashboard (Archive - Oct 2013 and earlier)
» About DMCC Agent Status Events, 05/07/2013 00:10:12
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Please see book "AES62_DMCC_Java_Prog.pdf"(June 2012) page 20. Table 11: Logical Device Events.
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DMCC Dashboard (Archive - Oct 2013 and earlier)
» About DMCC Agent Status Events, 02/07/2013 23:16:02
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On AES 6.2 DMCC Enhancements:
The following agent status events are available to DMCC client applications via Logical Device Feature Services:
Agent Ready
Agent Not Ready
Agent Working After Call
But the SDK says Not Supported.
In fact, I tested the features with Dashboard 6.3 with AES 6.3, it doesn't work. Am I wrong or misunderstand ?
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Device, Media and Call Control (Archive - Oct 2013 and earlier)
» Multiple registrations method - jtapi events, 16/05/2010 01:01:27
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I open two Dashboard 4.2.46.0
firstly registering device in Main succeed
second registering device in Dependent failed.
I got 'invalidDeviceState' . Can you advise ?
--- Session one register device 6449 in Main
---------------------
Outgoing XML 1
<?xml version="1.0" encoding="utf-8"?>
<StartApplicationSession xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session">
<applicationInfo>
<applicationID>testTool</applicationID>
<applicationSpecificInfo>
<SessionLoginInfo xmlns="http://www.avaya.com/csta">
<userName xmlns="">Ctiuser01</userName>
<password xmlns="">Ctiuser01!</password>
<sessionCleanupDelay xmlns="">60</sessionCleanupDelay>
<sessionID xmlns="" />
</SessionLoginInfo>
</applicationSpecificInfo>
</applicationInfo>
<requestedProtocolVersions>
<protocolVersion>http://www.ecma-international.org/standards/ecma-323/csta/ed3/priv3</protocolVersion>
</requestedProtocolVersions>
<requestedSessionDuration>180</requestedSessionDuration>
</StartApplicationSession>
-----------------------
Incoming XML 1 -1
<?xml version="1.0" encoding="UTF-8"?><StartApplicationSessionPosResponse xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session"><sessionID>B3B224C7476D375BF74E74A7D38DE086-565</sessionID><actualProtocolVersion>http://www.ecma-international.org/standards/ecma-323/csta/ed3/priv3</actualProtocolVersion><actualSessionDuration>180</actualSessionDuration></StartApplicationSessionPosResponse>
---------------------
Outgoing XML 2
<?xml version="1.0" encoding="utf-8"?>
<GetDeviceId xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.avaya.com/csta">
<switchName>S8700</switchName>
<switchIPInterface>172.16.3.204</switchIPInterface>
<extension>6449</extension>
<controllableByOtherSessions>true</controllableByOtherSessions>
</GetDeviceId>
-----------------------
Incoming XML 2 -1
<?xml version="1.0" encoding="UTF-8"?><GetDeviceIdResponse xmlns="http://www.avaya.com/csta"><device typeOfNumber="other" mediaClass="voice" bitRate="constant">6449:S8700:172.16.3.204:0</device></GetDeviceIdResponse>
---------------------
Outgoing XML 3
<?xml version="1.0" encoding="utf-8"?>
<RegisterTerminalRequest xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.avaya.com/csta">
<device typeOfNumber="other" mediaClass="notKnown">6449:S8700:172.16.3.204:0</device>
<loginInfo>
<forceLogin>true</forceLogin>
<sharedControl>false</sharedControl>
<password>123456</password>
<mediaMode>CLIENT</mediaMode>
<dependencyMode>MAIN</dependencyMode>
</loginInfo>
<localMediaInfo>
<rtpAddress>
<address>172.16.1.64</address>
<port>31000</port>
</rtpAddress>
<rtcpAddress>
<address>172.16.1.64</address>
<port>31001</port>
</rtcpAddress>
<codecs>g711U</codecs>
<packetSize>20</packetSize>
<encryptionList>none</encryptionList>
</localMediaInfo>
</RegisterTerminalRequest>
-----------------------
Incoming XML 3 6449:S8700:172.16.3.204:0
<?xml version="1.0" encoding="UTF-8"?><RegisterTerminalResponse xmlns="http://www.avaya.com/csta"><device><deviceIdentifier xmlns:ns1="http://www.ecma-international.org/standards/ecma-323/csta/ed3" typeOfNumber="other" mediaClass="voice" bitRate="constant">6449:S8700:172.16.3.204:0</deviceIdentifier></device><signalingEncryption>challenge</signalingEncryption><code>1</code></RegisterTerminalResponse>
=== session 2 in Dependent
---------------------
Outgoing XML 1
<?xml version="1.0" encoding="utf-8"?>
<StartApplicationSession xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session">
<applicationInfo>
<applicationID>testTool</applicationID>
<applicationSpecificInfo>
<SessionLoginInfo xmlns="http://www.avaya.com/csta">
<userName xmlns="">Ctiuser01</userName>
<password xmlns="">Ctiuser01!</password>
<sessionCleanupDelay xmlns="">60</sessionCleanupDelay>
<sessionID xmlns="" />
</SessionLoginInfo>
</applicationSpecificInfo>
</applicationInfo>
<requestedProtocolVersions>
<protocolVersion>http://www.ecma-international.org/standards/ecma-323/csta/ed3/priv3</protocolVersion>
</requestedProtocolVersions>
<requestedSessionDuration>180</requestedSessionDuration>
</StartApplicationSession>
-----------------------
Incoming XML 1 -1
<?xml version="1.0" encoding="UTF-8"?><StartApplicationSessionPosResponse xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session"><sessionID>8721ED1436B0530B548A3825AB0965F7-566</sessionID><actualProtocolVersion>http://www.ecma-international.org/standards/ecma-323/csta/ed3/priv3</actualProtocolVersion><actualSessionDuration>180</actualSessionDuration></StartApplicationSessionPosResponse>
---------------------
Outgoing XML 2
<?xml version="1.0" encoding="utf-8"?>
<GetDeviceId xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.avaya.com/csta">
<switchName>S8700</switchName>
<switchIPInterface>172.16.3.204</switchIPInterface>
<extension>6449</extension>
<controllableByOtherSessions>true</controllableByOtherSessions>
</GetDeviceId>
-----------------------
Incoming XML 2 -1
<?xml version="1.0" encoding="UTF-8"?><GetDeviceIdResponse xmlns="http://www.avaya.com/csta"><device typeOfNumber="other" mediaClass="voice" bitRate="constant">6449:S8700:172.16.3.204:0</device></GetDeviceIdResponse>
---------------------
Outgoing XML 3
<?xml version="1.0" encoding="utf-8"?>
<RegisterTerminalRequest xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.avaya.com/csta">
<device typeOfNumber="other" mediaClass="notKnown">6449:S8700:172.16.3.204:0</device>
<loginInfo>
<forceLogin>true</forceLogin>
<sharedControl>false</sharedControl>
<password>123456</password>
<mediaMode>CLIENT</mediaMode>
<dependencyMode>DEPENDENT</dependencyMode>
</loginInfo>
<localMediaInfo>
<rtpAddress>
<address>172.16.1.64</address>
<port>31000</port>
</rtpAddress>
<rtcpAddress>
<address>172.16.1.64</address>
<port>31001</port>
</rtcpAddress>
<codecs>g711U</codecs>
<packetSize>20</packetSize>
<encryptionList>none</encryptionList>
</localMediaInfo>
</RegisterTerminalRequest>
-----------------------
Incoming XML 3 6449:S8700:172.16.3.204:0
<?xml version="1.0" encoding="UTF-8"?><CSTAErrorCode xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><stateIncompatibility>invalidDeviceState</stateIncompatibility></CSTAErrorCode>
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[+]
Device, Media and Call Control (Archive - Oct 2013 and earlier)
» redirectmedia doesn't work, 15/05/2010 11:18:50
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AES : 4.2.2
DMCC SDK 4.2.46/ Dashboard 4.2.46
media mode: Client media
I made redirectmedia on Client Media page in Dashboard while idle.
I made a new try (rtp changed from 31000 to 32000)
---------------------
Outgoing XML 16
<?xml version="1.0" encoding="utf-8"?>
<RegisterTerminalRequest xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.avaya.com/csta">
<device typeOfNumber="other" mediaClass="notKnown">6449:S8700:172.16.3.204:0</device>
<loginInfo>
<forceLogin>true</forceLogin>
<sharedControl>false</sharedControl>
<password>123456</password>
<mediaMode>CLIENT</mediaMode>
<dependencyMode>MAIN</dependencyMode>
</loginInfo>
<localMediaInfo>
<rtpAddress>
<address>172.16.1.64</address>
<port>31000</port>
</rtpAddress>
<rtcpAddress>
<address>172.16.1.64</address>
<port>31001</port>
</rtcpAddress>
<codecs>g711U</codecs>
<packetSize>20</packetSize>
<encryptionList>none</encryptionList>
</localMediaInfo>
</RegisterTerminalRequest>
-----------------------
Incoming XML 16 6449:S8700:172.16.3.204:0
<?xml version="1.0" encoding="UTF-8"?><RegisterTerminalResponse xmlns="http://www.avaya.com/csta"><device><deviceIdentifier xmlns:ns1="http://www.ecma-international.org/standards/ecma-323/csta/ed3" typeOfNumber="other" mediaClass="voice" bitRate="constant">6449:S8700:172.16.3.204:0</deviceIdentifier></device><signalingEncryption>challenge</signalingEncryption><code>1</code></RegisterTerminalResponse>
---------------------
Outgoing XML 20
<?xml version="1.0" encoding="utf-8"?>
<RedirectMediaRequest xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.avaya.com/csta">
<device typeOfNumber="other" mediaClass="notKnown">6449:S8700:172.16.3.204:0</device>
<usePreviousValues>true</usePreviousValues>
<localMediaInfo>
<rtpAddress>
<address>172.16.1.64</address>
<port>32000</port>
</rtpAddress>
<rtcpAddress>
<address>172.16.1.64</address>
<port>32001</port>
</rtcpAddress>
</localMediaInfo>
</RedirectMediaRequest>
-----------------------
Incoming XML 20 6449:S8700:172.16.3.204:0
<?xml version="1.0" encoding="UTF-8"?><RedirectMediaResponse xmlns="http://www.avaya.com/csta" />
---------------------
Outgoing XML 31
<?xml version="1.0" encoding="utf-8"?>
<RedirectMediaRequest xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.avaya.com/csta">
<device typeOfNumber="other" mediaClass="notKnown">6449:S8700:172.16.3.204:0</device>
<usePreviousValues>false</usePreviousValues>
<localMediaInfo>
<rtpAddress>
<address>172.16.1.64</address>
<port>32000</port>
</rtpAddress>
<rtcpAddress>
<address>172.16.1.64</address>
<port>32001</port>
</rtcpAddress>
<codecs>g711U</codecs>
<packetSize>20</packetSize>
<encryptionList>none</encryptionList>
</localMediaInfo>
</RedirectMediaRequest>
-----------------------
Incoming XML 31 6449:S8700:172.16.3.204:0
<?xml version="1.0" encoding="UTF-8"?><RedirectMediaResponse xmlns="http://www.avaya.com/csta" />
---------------------
Outgoing XML 41
<?xml version="1.0" encoding="utf-8"?>
<GetRegistrationState xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.avaya.com/csta">
<device typeOfNumber="other" mediaClass="notKnown">6449:S8700:172.16.3.204:0</device>
</GetRegistrationState>
-----------------------
Incoming XML 41 6449:S8700:172.16.3.204:0
<?xml version="1.0" encoding="UTF-8"?><GetRegistrationStateResponse xmlns="http://www.avaya.com/csta"><registrationState>REGISTERED</registrationState></GetRegistrationStateResponse>
The mvap-trace.log.0 shows:
2010-05-18 13.32.53,072 com.avaya.mvcs.proxy.CstaRouterNode processPacket
FINE: Received com.avaya.platform.broker.impl.AsyncResponse@ad9f5d in response to session[session 9CAFBB7985D2561DEC98A71052F10325-553] com.avaya.csta.binding.RedirectMediaRequest@1a24bbc
2010-05-18 13.33.18,320 com.avaya.mvcs.station.h323.ras.OutgoingRASHandlerImpl sendRegistrationRequest
FINE: [172.16.3.204:6449] Send Keep Alive RRQ
2010-05-18 13.33.49,463 com.avaya.mvcs.proxy.CstaRouterNode processPacket
FINE: invokeID= 32 Routing request=session[session 9CAFBB7985D2561DEC98A71052F10325-553] ch.ecma.csta.binding.reset.ResetApplicationSessionTimer@18d1cd5
2010-05-18 13.33.49,463 com.avaya.sessionsvc.SessionServicesImpl resetApplicationSessionTimer
FINE: Resetting session timer: session 9CAFBB7985D2561DEC98A71052F10325-553
2010-05-18 13.33.49,463 com.avaya.sessionsvc.SessionObjectImpl refresh
FINE: session 9CAFBB7985D2561DEC98A71052F10325-553 is being refreshed.
the SAT " status st 6449" doesn't show any RTP info.
and the ' test st 6449' shows all passed
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[+]
Device, Media and Call Control (Archive - Oct 2013 and earlier)
» redirectmedia doesn't work, 13/05/2010 23:27:41
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On dashboard, I chose Client media - Redirect Media, I got
following:
Outgoing XML 29
<?xml version="1.0" encoding="utf-8"?>
<RedirectMediaRequest xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.avaya.com/csta">
<device typeOfNumber="other" mediaClass="notKnown">6449:S8700:172.16.3.204:0</device>
<usePreviousValues>true</usePreviousValues>
<localMediaInfo>
<rtpAddress>
<address>10.236.0.219</address>
<port>5725</port>
</rtpAddress>
<rtcpAddress>
<address>10.236.0.219</address>
<port>5726</port>
</rtcpAddress>
</localMediaInfo>
</RedirectMediaRequest>
-----------------------
Incoming XML 29 6449:S8700:172.16.3.204:0
<?xml version="1.0" encoding="UTF-8"?><RedirectMediaResponse xmlns="http://www.avaya.com/csta" />
In AES DMCC Service Summary - Device Detail
I got:
Device Id: 6449:S8700:172.16.3.204:0
When Registered: 17, 2010 12:58:56 CST
Time Since Registration: 0 hours, 5 minutes, 41 seconds,
Media Mode: CLIENT
Dependency Mode: DEPENDENT
RTP Address:Port:
RTCP Address:Port: /10.236.0.219:4726
Encryption Parameters: none
Codec Parameters: g711U
Number of Associated Sessions: 1
I didn't succeed in changing the RTP port.
Please help , thank you.
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Device, Media and Call Control (Archive - Oct 2013 and earlier)
» Multiple registrations method - jtapi events, 13/05/2010 22:43:41
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Do I need extra license to do Multiple registrations?
I can't register two registrations with independent or with one main and one dependent.
And the redirectMedia api seems no working. I receive no errors, just not working.
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