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[+] Proactive Outreach Manager » Avaya Proactive Contact 5.1 - NoFurtherWork PENDING but no calls, 08/06/2015 15:52:34 » Go to message
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[+] Proactive Outreach Manager » Avaya Proactive Contact 5.1 - NoFurtherWork PENDING but no calls, 23/04/2015 14:57:39 » Go to message
Hey everyone, We developed an interface to integrate our system to Avaya Proactive Contact, and it works fine for a long. However, recently we faced a weird situation as following described. An user is working on APC, receiving calls and then, try to change their status. We use the event "NoFurtherWork" to do that, but sometimes they receive S28833 (PENDING status, as indicated in APC manual). The point is after this, they don't receive any other calls, and the event "NoFurtherWork" keep returning the pending result. I got the APC server log to attach in this thread. The login agent is: AGT50679. Someone already had the same issue?

[+] Server Platform » Non managed error in ATTPRV32.DLL, 18/03/2015 09:20:53 » Go to message
Martin, it occurs in TSAPINet project but when calling a method (attPrivateData) from ATTPRV32.dll

[+] Server Platform » Non managed error in ATTPRV32.DLL, 18/03/2015 08:58:59 » Go to message
Hey Martin, When this issue was reported we tried debug it. So when debugging, TSAPINet couldnt handle and throwed the System.ExecutionEngineException. This exception ocurred during calling to "attPrivateData". Looking the Windows event viewer are logged the follow: Source: .NET Runtime 2.0 Error Reporting Description: Faulting application localphone.exe, version 1.1.5.4, stamp 54e7743e, faulting module mscorwks.dll, version 2.0.50727.3655, stamp 5266e523, debug? 0, fault address 0x00026f19. I've attached the log with 3 calls, the problem occurs in 3rd.

[+] Server Platform » Non managed error in ATTPRV32.DLL, 17/03/2015 08:16:59 » Go to message
Hello everyone, We developed an application that integrates with TSAPINet library. During the tests we faced a weird situation, a non managed error was throwed by TSAPINet, terminating our application. Debugging inside the TSAPINet code we discovered the attPrivateData method is the cause. This method is called from another library (ATTPRV32.DLL). After several tests we remarked a pattern. Before call the referred method, the following buffer is arrived and caused the error: ?0??821195900450 ? 00 ? 0+ &>09433562397\|87257726\|SpVoz\|\|\|4322792< 0?? 0091981164752 0 20155 0O Transferencia_V0-Transferencia_V0 ? 03 .>09433562397\|87257726\|SpVoz\|\|\|\|\|\|\|\|\|\|PA\|\|\|\|\|S<00000000000000000000000 20155 0001902041142591071800032977 0 =32977 0 20155 7 To see with all characters access the attachment [buffer_1.txt] The tests that occurred successfully we remarked a different pattern, the following buffer: ?0? 821135901060 ? 00 ? 03 .>07134052831\|82054805\|TFVel\|\|\|\|\|\|\|\|\|\|BA\|\|\|\|\|S< 0f 0 0 0 ? 00 ? 0 ?00000000000000000000000 00019050001425911537000 0 To see with all characters access the attachment [buffer_2.txt] The referred DLL properties: Someone already faced this same situation?

[+] Avaya Aura Basic Development Environment Forum (Archive - Feb 2018 and earlier) » Non managed error in ATTPRV32.DLL, 14/03/2015 07:13:20 » Go to message
Hello everyone, We developed an application that integrates with TSAPINet library. During the tests we faced a weird situation, a non managed error was throwed by TSAPINet, terminating our application. Debugging inside the TSAPINet code we discovered the attPrivateData method is the cause. This method is called from another library (ATTPRV32.DLL). After several tests we remarked a pattern. Before call the referred method, the following buffer is arrived and caused the error: ?0??821195900450 ? 00 ? 0+ &>09433562397\|87257726\|SpVoz\|\|\|4322792< 0?? 0091981164752 0 20155 0O Transferencia_V0-Transferencia_V0 ? 03 .>09433562397\|87257726\|SpVoz\|\|\|\|\|\|\|\|\|\|PA\|\|\|\|\|S<00000000000000000000000 20155 0001902041142591071800032977 0 =32977 0 20155 7 To see with all characters access the attachment [buffer_1.txt] The tests that occurred successfully we remarked a different pattern, the following buffer: ?0? 821135901060 ? 00 ? 03 .>07134052831\|82054805\|TFVel\|\|\|\|\|\|\|\|\|\|BA\|\|\|\|\|S< 0f 0 0 0 ? 00 ? 0 ?00000000000000000000000 00019050001425911537000 0 To see with all characters access the attachment [buffer_2.txt] The referred DLL properties: Someone already faced this same situation?

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