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Avaya Orchestration Designer
» How to use simulator to set input Parameters when the Speech Application input parameter is Complex, 09/11/2017 09:04:32
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Hi Sir,
How to use simulator to set input Parameters?when the Speech Application(Local Module)
This speech application that all input parameter is Complex var
How to set the parameter to lunch simulator to debug & test.
Thank you.
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Avaya Orchestration Designer
» throw event in BasicServlet, 09/11/2017 08:59:16
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Hi WilsonYu,
Sorry for my English
I use Servlet Node ( java code to call microsoft SQL JDBC DB function ), if any exception occour .
How I can throw it to the AppRoot to capture the custom error event .
Thank you so much.
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Avaya Orchestration Designer
» throw event in BasicServlet, 08/11/2017 00:29:07
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Hi Sir,
but how to call java servlet in Data Node
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Avaya Orchestration Designer
» throw event in BasicServlet, 15/09/2017 21:37:38
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Hi Sir,
How to throw custom-event (ex: com.microsoft.sqlserver.jdbc.SQLServerException ) in Java BasicServlet
then let the AppRoot to catch.
Thank you.
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Avaya Orchestration Designer
» how to manually set VDU Fields to IC VOX, 27/07/2017 03:40:38
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i try to manually code , but didn't work
mySession.getVariableField(new com.avaya.sce.runtimecommon.VariableName("vdu_cache:contact_attr__DOT__" + kv[0].trim() )).setValue(kv[1]);
//add to Array List
fieldName.add("contact_attr__DOT__" + kv[0].trim());
com.avaya.sce.runtime.connectivity.ic.pdc.ICOpFactory.setVDUFields(mySession, fieldName);
Thank you
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Avaya Orchestration Designer
» why AEP has a lot of dithering sound with Nuance TTS via MRCPv2, 20/07/2017 09:35:59
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Hi Sir,
We asked Nuance original, reply to that is AEP 7.1.0 is no control audio file buffer (no cache caused, but the previous version has cache to handle stream), please help whether this is really the case? And whether there is a solution to solve this problem (dithering sound in AEP 7.1.0) ?
We have 2 AEP System in our Lab, version are AEP 7.0.2 and AEP 7.1.0, In AEP 7.0.2, EPM & MPP & Application Server all install in one single standalone server (Linux base), and for AEP 7.1.0, EPM & MPP & Application Server are separate install on multiple server(Linux base).
The two AEP system connect to Nuance TTS Engine via MRCPv2, Nuance TTS Engine version is Vocalizer for Enterprise 6.0.2.2014021817 & Vocalizer for Enterprise Build ID 6.0.2.14049.
In AEP 7.0.2 environment, when AEP play TTS, the sound like normally, but in AEP 7.1.0 play TTS, there is a lot of dithering sound
We asked Nuance original, reply to that is AEP 7.1.0 is no control audio file buffer (no cache caused, but the previous version has cache to handle stream), please help check whether this is really the case? And whether there is a solution to solve this problem (dithering sound in AEP 7.1.0) ? thanks
ENV:
Avaya Aura® Experience Portal 7.1.0 (ExperiencePortal)
Nuance Product
[NVP]
NVP-5.3.2-2014032805 x86_64 - Package revision 14087
[NSS]
Nuance Speech Server 6.2.6 - Package revision 14026
TS-5.2.2-2014021221 x86 - Package revision 14043
[NR]
Nuance Recognizer 10.2.4.2013050919 x86_64 - Package revision 13129
Nuance-NRS64-10.2.6-2014021221 x86_64 - Package revision 14043
[NVE]
Vocalizer for Enterprise 6.0.2.2014021817
Vocalizer for Enterprise Build ID 6.0.2.14049
Vocalizer for Enterprise 6.0.1.2013052718
Vocalizer for Enterprise Build ID 6.0.1.13147
Language: zh-HK
Voice: Sin-Ji
Voice model: full_encryptf8
Coder: encryptf8
Language version: 5.2.3.0000
Voice version: 5.2.3.13003
Vocalizer for Enterprise 6.0.1.2013052718
Vocalizer for Enterprise Build ID 6.0.1.13147
Language: zh-HK
Voice: Sin-Ji
Voice model: full_vssq5f22
Coder: vssq5f22
Language version: 5.2.3.0000
Voice version: 5.2.3.13002
Vocalizer for Enterprise 6.0.2.2014100814
Vocalizer for Enterprise Build ID 6.0.2.14281
Language: zh-TW
Voice: Mei-Jia
Voice model: full_encryptf8
Coder: encryptf8
Language version: 5.2.3.0000
Voice version: 5.2.3.12356
Vocalizer for Enterprise 6.0.2.2014100814
Vocalizer for Enterprise Build ID 6.0.2.14281
Language: zh-TW
Voice: Mei-Jia
Voice model: full_vssq5f22
Coder: vssq5f22
Language version: 5.2.3.0000
Voice version: 5.2.3.12354
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Avaya Orchestration Designer
» How can AEP Web Service Trigger launch CCXML application outbound call using round-robin port mode ?, 28/03/2016 04:09:10
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Hi Sir,
Can AEP support this feature ?
because my AEP Port always using First port trigger / launch by web service.
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Avaya Orchestration Designer
» Call Classification Enabled But IVR Go on, 27/12/2015 07:52:31
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maybe you need enable SA8874 feature in PBX.
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Avaya Orchestration Designer
» LaunchCCXML connection.local is empty., 15/12/2015 03:49:55
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Hi Ross,
We need write IVR Extension to DB before CreateCall in order to integrate WFO send socket to recording TAG.
connection filed as follow [incoming Call] vs[outgoing Call] connection.local &protocol is _undefined...
Thank your reply.
[incoming]
connection.connectionid:33556828
connection.state:ALERTING
connection.local:2200
connection.remote:2003
connection.protocol.h323.extension:2200
connection.protocol.h323.ucid:10000000951449892344
connection.protocol.name:h323
connection.protocol.version:2
connection.aai:
connection.originator:remote
connection.input:undefined
connection.avaya.ucid:10000000951449892344
connection.avaya.uui.mode:service provider
connectionid:33556828
eventide:100665693
[outgoing]
connection.connectionid:33556842
connection.state:PROGRESSING
connection.local:
connection.remote:tel:+2003
connection.protocol.name:_undefined
connection.protocol.version:undefined
connection.aai:ABCDEFG
connection.originator:local
connection.input:undefined
connection.avaya.ucid:10000000891449890347
connection.avaya.uui.mode:service provider
connectionid:33556842
eventid:100665707
eventsource:LABAAEP72-2015346031907-13
eventsourcetype:AvayaVoicePortal
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Avaya Orchestration Designer
» LaunchCCXML connection.local is empty., 11/12/2015 16:12:48
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When I using LaunchCCXML to trigger AEP Port to create call to dial 2003.
How can I know which AEP Port / channel (h.323) in ccxml.load ?
I need to createcall 2003 before knowing the AEP Port.
CXI-log show the connection.local is empty
connection.local:
connection.remote:tel:+2003
I apologize for not being word-perfect in English.
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