Hi, Team

i'm trying to learn designer, download all software, donload docs and watch video about installation. But have no luck. There are no Avaya CE icon in my eclipse. Try to find any doc about troubleshooting and was not able to find it.
Can you please give some advice about steps in troubleshooting?

Eclipse Luna
Maven 3.2.1
SDK 3.0.3

during install.bat from SDK there are no any error and i see com.avaya.zephyr.eclipse.plugin.jar in the eclipse plugin directory

no we have only one IC host. it is very rare situation, but it will be good if we can retry new call in case of timeout (this is IC issue).

it is a HTTPVox.

Sometimes we faced an issue on IC side and new call return timeout. next request is ok and IC return new EDUID. Is it possible in case of failure send newcall again to IC?

got it!
reinstalling java helps. it's strange, cause it is developers machine with java update switch off.

Thank you Samaresh!

Kowshik, on first time an error is "java.lang.ExceptionInInitializerError" and if i press Load wSDL secnd time then an errro about codegeng

it's look like a tomcat issue. why it is close TCP session when it receive Connection: Keep-Alive

Have this folder, all this files. try to restore AAOD from backup. the same issue.

Dear team,
we have a customer and use transaction model with webserive, so our flow looks like:

begin transaction -> request1 -> reques2 > request3 -> end transaction

We send request from directly from java code. Customer want that all requests will be send in one TCP connection. now for every request we saw that new connections open.

is it possible to realize it in AAOD/Tomcat ?

Neil, thanks for your reply.
this happens with any WSDL. As for jars i try to regenerate runtimesupport and copy it again. doesn't help.

need any advise. that's drive me crazy.

this is what I receive in SOAP UI with request that genereate DD in DD I saw this error when receiving such reply:

Web service request -> <ns2:InitSessionRq xmlns:ns2="http://schemas.compassplus.com/two/1.0/fimi.xsd"><ns2:Request xmlns:ns1="http://schemas.compassplus.com/two/1.0/fimi_types.xsd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:InitSessionRq" Ver="3.6" Product="FIMI" Echo="" Encoding="" Session="0" BusinessDate="2013-09-17T21:51:36.383+04:00" RetAddress="" Comment="" Savepoint="" Clerk="aviar" Password="" Language="0"><ns1:NeedDicts>0</ns1:NeedDicts><ns1:AllVendors>0</ns1:AllVendors><ns1:AvoidSession>0</ns1:AvoidSession><ns1:CurrencyCodes><ns1:Row><ns1:Value>0</ns1:Value></ns1:Row></ns1:CurrencyCodes></ns2:Request></ns2:InitSessionRq>
org.apache.axiom.om.OMException: javax.xml.stream.XMLStreamException: Trying to read events from a parser that already reported an error before
at org.apache.axiom.om.impl.builder.StAXOMBuilder.next(StAXOMBuilder.java:260)
at org.apache.axiom.soap.impl.llom.SOAPBodyImpl.buildNext(SOAPBodyImpl.java:171)
at org.apache.axiom.om.impl.llom.OMNodeImpl.getNextOMSibling(OMNodeImpl.java:141)

this is a reply from WS

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:m0="http://schemas.compassplus.com/two/1.0/fimi.xsd" xmlns:m="http://schemas.compassplus.com/two/1.0/fimi.wsdl">
   <SOAP-ENV:Body>
      <m1:InitSessionRp>
         <m1:Response NextChallenge="74091498" Response="1" Product="FIMI">
            <m0:Id>3491</m0:Id>
            <m0:NeedCAPAuth>0</m0:NeedCAPAuth>
         </m1:Response>
      </m1:InitSessionRp>
   </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

of course I check. now it's work and that's strange. I put catch

and here is an error when receive a reply:
Web service request -> <ns2:InitSessionRq xmlns:ns2="http://schemas.compassplus.com/two/1.0/fimi.xsd"><ns2:Request xmlns:ns1="http://schemas.compassplus.com/two/1.0/fimi_types.xsd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:InitSessionRq" Ver="3.6" Product="FIMI" Echo="" Encoding="" Session="0" BusinessDate="2013-09-17T21:51:36.383+04:00" RetAddress="" Comment="" Savepoint="" Clerk="aviar" Password="" Language="0"><ns1:NeedDicts>0</ns1:NeedDicts><ns1:AllVendors>0</ns1:AllVendors><ns1:AvoidSession>0</ns1:AvoidSession><ns1:CurrencyCodes><ns1:Row><ns1:Value>0</ns1:Value></ns1:Row></ns1:CurrencyCodes></ns2:Request></ns2:InitSessionRq>
org.apache.axiom.om.OMException: javax.xml.stream.XMLStreamException: Trying to read events from a parser that already reported an error before
   at org.apache.axiom.om.impl.builder.StAXOMBuilder.next(StAXOMBuilder.java:260)
   at org.apache.axiom.soap.impl.llom.SOAPBodyImpl.buildNext(SOAPBodyImpl.java:171)
   at org.apache.axiom.om.impl.llom.OMNodeImpl.getNextOMSibling(OMNodeImpl.java:141)

still have a problem. reques is correct, but I can't pass it to WS. what is the difference when execute WS via data node and your method? in data node we receive reply from WS, but when executing with your method I receive

org.apache.axis2.AxisFault: Connection refused: connect
   at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
   at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:193)
   at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:75)

so it is not network issue, cause I can work with this WS with SOAP UI and also DD with data node. I check with wireshark and see that we can't open TCP session.

thats very strange. when i press first time "load wsdl" i get an error "java.lang.ExceptionInInitialize" and next time error is "Could not initialize class org.apache.axis2.wsdl.codegen.CodeGeneratorEngine "