Hi Joel,

As we don't have SSO credentials, Collaboratory forum is not only restricting us from posting the questions on forum but also we can not open a service request.


Can you please let us know the way by which we can reach out in for collaboratory help ?


Regards,
Swapnil Bhosale.

Hi,

My lab id is Lab20.
However, when i join any active conference of Scopia using DID of Scopia Bridge , after entering conference ID i get into the conference but none users are able to hear voice of each other.

Furthermore, if i join the same conference from WEB then voice can be hear but not on SIP phone.

Anyone have idea about the issue?

After running traceSM i observed that packet status is 488(Not acceptable Here), it meant for Codec mismatch.

Please, let me know if this is a known issue and any workaround or fix for this issue.!!

Hi Mark,


We checked the Servion service and i guess its a called party service ..!!

Can you please verify if DTMF works if calls are initiated from the SNAP-IN itself.

https://10.130.244.207/services/singleparty-1.0.0.1.9/

You can use above url and enter the sip endpoint to be called. Media will be played but DTMF will not be collected until you change the signaling group to in-band.


Please let us know if you find anything more on this.


Regards,
Swapnil.

Hi Joel,

Issue regarding DTMF not getting collected solved after doing following setting change on CM.
1) In Signaling Group change DTMF over IP: in-band
Initially it was having setting as DTMF over IP: rtp-payload



Thanks and regards,
Swapnil Bhosale.

Hi all,

I am trying to make a Three Party Conference Call.
I am creating Conference as follows.

SchedConf conference=SchedConfFactory.createConf();
conference.setDescription("Conference For Maintainance");
conference.setSubject("Conference For Maintainance");
conference.schedule();
logger.info("Conference Scheduled");


And after creating conference i am adding participants to it using Scopia XML API.
However, i am getting BadOrMissingParameters as a Reply.

Code as follows :


final String reqMSG="<MCU_XML_API> "+
"<Request> <Invite_Participant_Request>"+
"<RequestID> 12345 </RequestID>"+
"<ConfGID>"+conference.getConfId()+"</ConfGID>"+
"<Invite_Part_List>"+
"<Invite_Part>"+
"<DialStr>"+MechNumber+"</DialStr>"+
"<PartName> Mechanical </PartName>"+
"<PrefCallRate> 0 </PrefCallRate>"+
"<ProtocolType> SIP </ProtocolType>"+
"</Invite_Part>"+

"<Invite_Part>"+
"<DialStr>"+ElectNumber+"</DialStr>"+
"<PartName> Mechanical </PartName>"+
"<PrefCallRate> 0 </PrefCallRate>"+
"<ProtocolType> SIP </ProtocolType>"+
"</Invite_Part>"+

"<Invite_Part>"+
"<DialStr>"+StoreNumber+"</DialStr>"+
"<PartName> Mechanical </PartName>"+
"<PrefCallRate> 0 </PrefCallRate>"+
"<ProtocolType> SIP </ProtocolType>"+
"</Invite_Part>"+

"</Invite_Part_List>"+
"</Invite_Participant_Request>"+
"</Request>"+
"</MCU_XML_API>";



ScopiaRequest scopiaRequest=SchedConfFactory.createScopiaRequest();
String scopiaResponse1=scopiaRequest.send(reqMSG);
logger.info("Scopia Response Invite Participants : "+scopiaResponse1);



Response of this is as follows :

Scopia Response Invite Participants :
<?xml version="1.0" encoding="UTF-8"?>
<MCU_XML_API>
<Version>8.0</Version>
<Response>
<Invite_Participant_Response>
<RequestID> 12345 </RequestID>
<ConfGID>2791</ConfGID>
<Invite_Part_List>
<Invite_Part><PID></PID><DialStr>2304</DialStr><ReturnValue>BadOrMissingParameter</ReturnValue></Invite_Part><Invite_Part><PID></PID><DialStr>2305</DialStr><ReturnValue>BadOrMissingParameter</ReturnValue></Invite_Part><Invite_Part><PID></PID><DialStr>2300</DialStr><ReturnValue>BadOrMissingParameter</ReturnValue></Invite_Part></Invite_Part_List>
<ReturnValue>OK</ReturnValue>
</Invite_Participant_Response>
</Response>
</MCU_XML_API>




Can you please tell me what parameters are missing in request. And How would i get Conference GID?

Currently, i am using getConfID() method to get Conference GID.
Is it right?




Help needed on urgent Basis.


Thanks and Regards,

Swapnil Bhosale.