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alikumru
Joined: Dec 6, 2017
Messages: 11
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Hello,
As you see in images when i try send a file, file can not be sanded. These logs shown after sending:
Failed to load resource: the server responded with a status of 400 (Bad Request)
AvayaClientServices-4.3.0.32.min.js:656 [9/19/2019, 2:18:19 PM] NetworkProvider: AMMMessagingProvider,Network error occurred. Status: 400
And although it sends text messages before, after try to send an attachment text messages can not be sended either.
Thanks for help
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hkalyoncu
Joined: Jul 10, 2018
Messages: 21
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Any update on this?
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lfarias
Joined: Oct 7, 2019
Messages: 46
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Hello alikumru, we are working to find the best answer to your question.
Our apologies for the delay, we will get back to you soon.
Thanks,
Avaya DevConnect support team
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lfarias
Joined: Oct 7, 2019
Messages: 46
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Hello alikumru, our apologies for the delay.
I'll leave you some questions so I can help you.
-Does it always happen? How often do you receive this error?
-Does this happen for all types of files you try to attach?
-Could you please include the complete logs (debug mode)?
Thanks,
Avaya DevConnect support team
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sercanoztorun
Joined: Feb 14, 2018
Messages: 31
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Hello Ifarias,
-Does it always happen? How often do you receive this error?
Yes always this is happening. When you try to send attachment after it goes on error and messaging completely gone for this session. You didn't normal text message after the error.
-Does this happen for all types of files you try to attach?
Yes we try txt,excel,word .
-Could you please include the complete logs (debug mode)?
You can see the attachment. F12 console log is there.
This is very urgent problem for us. Breeze SDK IOS can send an attachment but Javascript client does not.
Thank you for your helping.
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lfarias
Joined: Oct 7, 2019
Messages: 46
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Hello sercanoztorun,
We are analyzing if the error may be related to a bug in the version of the Presence/AMM service that you are using, could you please specify which version of this service you are using?
Thanks,
Avaya DevConnect support team
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hkalyoncu
Joined: Jul 10, 2018
Messages: 21
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hi
we are using PS version 8.1.0.0.278
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lfarias
Joined: Oct 7, 2019
Messages: 46
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Hello hkalyoncu,
The PS version that you are using will begin to be fully supported by the Javascript SDK 4.4 version, to be released on October 29th.
Thanks,
Avaya DevConnect support team
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