Hello everyone, I have a problem with the AESConnector.war and it does not connect to the AES Server.
Version of my software is:
wildfly-20.0.1
jdk-11.0.17
aesconnector 08.12.11.01

Log

023-03-03 19:48:10,973 INFO [stdout] (ServerService Thread Pool -- 83)
2023-03-03 19:48:10,973 INFO [stdout] (ServerService Thread Pool -- 79) 2023-03-03 19:48:10,957 ServerService Thread Pool -- 79 ERROR Null object returned for RollingFile in Appenders.
2023-03-03 19:48:10,974 INFO [stdout] (ServerService Thread Pool -- 83) 2023-03-03 19:48:10,973 ServerService Thread Pool -- 83 ERROR Could not create plugin of type class org.apache.logging.log4j.core.appender.RollingFileAppender for element RollingFile: java.lang.IllegalStateException: ManagerFactory [org.apache.logging.log4j.core.appender.rolling.RollingFileManager$RollingFileManagerFactory@96d1d47] unable to create manager for [odapplogs/pruebaWildFly/log/report.log] with data [org.apache.logging.log4j.core.appender.rolling.RollingFileManager$FactoryData@6f488ee8[pattern=odapplogs/pruebaWildFly/log/report-%d{yyyy-MM-dd}.log, append=true, bufferedIO=true, bufferSize=8192, policy=CompositeTriggeringPolicy(policies=[TimeBasedTriggeringPolicy(nextRolloverMillis=0, interval=1, modulate=true)]), strategy=DefaultRolloverStrategy(min=1, max=7, useMax=true), advertiseURI=null, layout=%d{dd/MM/yyyy HH:mm:ss:SSS} %5p - %m%n, filePermissions=null, fileOwner=null]] java.lang.IllegalStateException: ManagerFactory [org.apache.logging.log4j.core.appender.rolling.RollingFileManager$RollingFileManagerFactory@96d1d47] unable to create manager for [odapplogs/pruebaWildFly/log/report.log] with data [org.apache.logging.log4j.core.appender.rolling.RollingFileManager$FactoryData@6f488ee8[pattern=odapplogs/pruebaWildFly/log/report-%d{yyyy-MM-dd}.log, append=true, bufferedIO=true, bufferSize=8192, policy=CompositeTriggeringPolicy(policies=[TimeBasedTriggeringPolicy(nextRolloverMillis=0, interval=1, modulate=true)]), strategy=DefaultRolloverStrategy(min=1, max=7, useMax=true), advertiseURI=null, layout=%d{dd/MM/yyyy HH:mm:ss:SSS} %5p - %m%n, filePermissions=null, fileOwner=null]]
2023-03-03 19:48:10,975 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.appender.AbstractManager.getManager(AbstractManager.java:116)
2023-03-03 19:48:10,975 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.appender.OutputStreamManager.getManager(OutputStreamManager.java:100)
2023-03-03 19:48:10,975 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.appender.rolling.RollingFileManager.getFileManager(RollingFileManager.java:217)
2023-03-03 19:48:10,975 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.appender.RollingFileAppender$Builder.build(RollingFileAppender.java:146)
2023-03-03 19:48:10,975 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.appender.RollingFileAppender$Builder.build(RollingFileAppender.java:62)
2023-03-03 19:48:10,975 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.plugins.util.PluginBuilder.build(PluginBuilder.java:122)
2023-03-03 19:48:10,976 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.createPluginObject(AbstractConfiguration.java:1120)
2023-03-03 19:48:10,976 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1045)
2023-03-03 19:48:10,976 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1037)
2023-03-03 19:48:10,976 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.doConfigure(AbstractConfiguration.java:651)
2023-03-03 19:48:10,976 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.initialize(AbstractConfiguration.java:247)
2023-03-03 19:48:10,978 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.start(AbstractConfiguration.java:293)
2023-03-03 19:48:10,978 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.LoggerContext.setConfiguration(LoggerContext.java:626)
2023-03-03 19:48:10,978 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.LoggerContext.start(LoggerContext.java:302)
2023-03-03 19:48:10,978 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.impl.Log4jContextFactory.getContext(Log4jContextFactory.java:262)
2023-03-03 19:48:10,978 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.Configurator.initialize(Configurator.java:181)
2023-03-03 19:48:10,978 INFO [stdout] (ServerService Thread Pool -- 83) at deployment.pruebaWildFly.war//org.apache.logging.log4j.web.Log4jWebInitializerImpl.initializeNonJndi(Log4jWebInitializerImpl.java:172)
2023-03-03 19:48:10,979 INFO [stdout] (ServerService Thread Pool -- 83) at deployment.pruebaWildFly.war//org.apache.logging.log4j.web.Log4jWebInitializerImpl.start(Log4jWebInitializerImpl.java:108)
2023-03-03 19:48:10,979 INFO [stdout] (ServerService Thread Pool -- 83) at deployment.pruebaWildFly.war//org.apache.logging.log4j.web.Log4jServletContainerInitializer.onStartup(Log4jServletContainerInitializer.java:57)
2023-03-03 19:48:10,979 INFO [stdout] (ServerService Thread Pool -- 83) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.DeploymentManagerImpl$1.call(DeploymentManagerImpl.java:204)
2023-03-03 19:48:10,979 INFO [stdout] (ServerService Thread Pool -- 83) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.DeploymentManagerImpl$1.call(DeploymentManagerImpl.java:186)
2023-03-03 19:48:10,979 INFO [stdout] (ServerService Thread Pool -- 83) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:42)
2023-03-03 19:48:10,979 INFO [stdout] (ServerService Thread Pool -- 83) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
2023-03-03 19:48:10,980 INFO [stdout] (ServerService Thread Pool -- 83) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction.lambda$create$0(SecurityContextThreadSetupAction.java:105)
2023-03-03 19:48:10,980 INFO [stdout] (ServerService Thread Pool -- 83) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-03 19:48:10,980 INFO [stdout] (ServerService Thread Pool -- 83) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-03 19:48:10,980 INFO [stdout] (ServerService Thread Pool -- 83) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-03 19:48:10,980 INFO [stdout] (ServerService Thread Pool -- 83) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-03 19:48:10,980 INFO [stdout] (ServerService Thread Pool -- 83) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.DeploymentManagerImpl.deploy(DeploymentManagerImpl.java:252)
2023-03-03 19:48:10,981 INFO [stdout] (ServerService Thread Pool -- 83) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentService.startContext(UndertowDeploymentService.java:96)
2023-03-03 19:48:10,981 INFO [stdout] (ServerService Thread Pool -- 83) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentService$1.run(UndertowDeploymentService.java:78)
2023-03-03 19:48:10,981 INFO [stdout] (ServerService Thread Pool -- 83) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
2023-03-03 19:48:10,981 INFO [stdout] (ServerService Thread Pool -- 83) at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
2023-03-03 19:48:10,981 INFO [stdout] (ServerService Thread Pool -- 83) at org.jboss.threads@2.3.3.Final//org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35)
2023-03-03 19:48:10,981 INFO [stdout] (ServerService Thread Pool -- 83) at org.jboss.threads@2.3.3.Final//org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1982)
2023-03-03 19:48:10,982 INFO [stdout] (ServerService Thread Pool -- 83) at org.jboss.threads@2.3.3.Final//org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1486)
2023-03-03 19:48:10,982 INFO [stdout] (ServerService Thread Pool -- 83) at org.jboss.threads@2.3.3.Final//org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1377)
2023-03-03 19:48:10,982 INFO [stdout] (ServerService Thread Pool -- 83) at java.base/java.lang.Thread.run(Thread.java:834)
2023-03-03 19:48:10,982 INFO [stdout] (ServerService Thread Pool -- 83) at org.jboss.threads@2.3.3.Final//org.jboss.threads.JBossThread.run(JBossThread.java:485)
2023-03-03 19:48:10,982 INFO [stdout] (ServerService Thread Pool -- 83)
2023-03-03 19:48:10,983 INFO [stdout] (ServerService Thread Pool -- 83) 2023-03-03 19:48:10,983 ServerService Thread Pool -- 83 ERROR Unable to invoke factory method in class org.apache.logging.log4j.core.appender.RollingFileAppender for element RollingFile: java.lang.IllegalStateException: No factory method found for class org.apache.logging.log4j.core.appender.RollingFileAppender java.lang.IllegalStateException: No factory method found for class org.apache.logging.log4j.core.appender.RollingFileAppender
2023-03-03 19:48:10,984 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.plugins.util.PluginBuilder.findFactoryMethod(PluginBuilder.java:236)
2023-03-03 19:48:10,984 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.plugins.util.PluginBuilder.build(PluginBuilder.java:134)
2023-03-03 19:48:10,984 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.createPluginObject(AbstractConfiguration.java:1120)
2023-03-03 19:48:10,984 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1045)
2023-03-03 19:48:10,984 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1037)
2023-03-03 19:48:10,984 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.doConfigure(AbstractConfiguration.java:651)
2023-03-03 19:48:10,992 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.initialize(AbstractConfiguration.java:247)
2023-03-03 19:48:10,992 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.start(AbstractConfiguration.java:293)
2023-03-03 19:48:10,992 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.LoggerContext.setConfiguration(LoggerContext.java:626)
2023-03-03 19:48:10,992 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.LoggerContext.start(LoggerContext.java:302)
2023-03-03 19:48:10,992 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.impl.Log4jContextFactory.getContext(Log4jContextFactory.java:262)
2023-03-03 19:48:10,993 INFO [stdout] (ServerService Thread Pool -- 83) at com.avaya.od//org.apache.logging.log4j.core.config.Configurator.initialize(Configurator.java:181)
2023-03-03 19:48:10,993 INFO [stdout] (ServerService Thread Pool -- 83) at deployment.pruebaWildFly.war//org.apache.logging.log4j.web.Log4jWebInitializerImpl.initializeNonJndi(Log4jWebInitializerImpl.java:172)
2023-03-03 19:48:10,993 INFO [stdout] (ServerService Thread Pool -- 83) at deployment.pruebaWildFly.war//org.apache.logging.log4j.web.Log4jWebInitializerImpl.start(Log4jWebInitializerImpl.java:108)
2023-03-03 19:48:10,993 INFO [stdout] (ServerService Thread Pool -- 83) at deployment.pruebaWildFly.war//org.apache.logging.log4j.web.Log4jServletContainerInitializer.onStartup(Log4jServletContainerInitializer.java:57)
2023-03-03 19:48:10,993 INFO [stdout] (ServerService Thread Pool -- 83) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.DeploymentManagerImpl$1.call(DeploymentManagerImpl.java:204)
2023-03-03 19:48:10,993 INFO [stdout] (ServerService Thread Pool -- 83) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.DeploymentManagerImpl$1.call(DeploymentManagerImpl.java:186)
2023-03-03 19:48:10,993 INFO [stdout] (ServerService Thread Pool -- 83) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:42)
2023-03-03 19:48:10,994 INFO [stdout] (ServerService Thread Pool -- 83) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
2023-03-03 19:48:10,994 INFO [stdout] (ServerService Thread Pool -- 83) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction.lambda$create$0(SecurityContextThreadSetupAction.java:105)
2023-03-03 19:48:10,994 INFO [stdout] (ServerService Thread Pool -- 83) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-03 19:48:10,994 INFO [stdout] (ServerService Thread Pool -- 83) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-03 19:48:10,994 INFO [stdout] (ServerService Thread Pool -- 83) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-03 19:48:10,994 INFO [stdout] (ServerService Thread Pool -- 83) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-03 19:48:10,994 INFO [stdout] (ServerService Thread Pool -- 83) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.DeploymentManagerImpl.deploy(DeploymentManagerImpl.java:252)
2023-03-03 19:48:10,995 INFO [stdout] (ServerService Thread Pool -- 83) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentService.startContext(UndertowDeploymentService.java:96)
2023-03-03 19:48:10,995 INFO [stdout] (ServerService Thread Pool -- 83) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentService$1.run(UndertowDeploymentService.java:78)
2023-03-03 19:48:10,995 INFO [stdout] (ServerService Thread Pool -- 83) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
2023-03-03 19:48:10,995 INFO [stdout] (ServerService Thread Pool -- 83) at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
2023-03-03 19:48:10,995 INFO [stdout] (ServerService Thread Pool -- 83) at org.jboss.threads@2.3.3.Final//org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35)
2023-03-03 19:48:10,995 INFO [stdout] (ServerService Thread Pool -- 83) at org.jboss.threads@2.3.3.Final//org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1982)
2023-03-03 19:48:10,995 INFO [stdout] (ServerService Thread Pool -- 83) at org.jboss.threads@2.3.3.Final//org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1486)
2023-03-03 19:48:10,995 INFO [stdout] (ServerService Thread Pool -- 83) at org.jboss.threads@2.3.3.Final//org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1377)
2023-03-03 19:48:10,996 INFO [stdout] (ServerService Thread Pool -- 83) at java.base/java.lang.Thread.run(Thread.java:834)
2023-03-03 19:48:10,996 INFO [stdout] (ServerService Thread Pool -- 83) at org.jboss.threads@2.3.3.Final//org.jboss.threads.JBossThread.run(JBossThread.java:485)
2023-03-03 19:48:10,996 INFO [stdout] (ServerService Thread Pool -- 83)
2023-03-03 19:48:10,996 INFO [stdout] (ServerService Thread Pool -- 79) 2023-03-03 19:48:10,984 ServerService Thread Pool -- 79 ERROR Unable to locate appender "trace" for logger config "AES.TraceWriter.cti"
2023-03-03 19:48:10,997 INFO [stdout] (ServerService Thread Pool -- 83) 2023-03-03 19:48:10,997 ServerService Thread Pool -- 83 ERROR Null object returned for RollingFile in Appenders.
2023-03-03 19:48:10,997 INFO [stdout] (ServerService Thread Pool -- 83) 2023-03-03 19:48:10,997 ServerService Thread Pool -- 83 ERROR Null object returned for RollingFile in Appenders.
2023-03-03 19:48:11,017 INFO [stdout] (ServerService Thread Pool -- 83) 2023-03-03 19:48:11,016 ServerService Thread Pool -- 83 ERROR Unable to locate appender "trace" for logger config "Dialog.Designer.TraceWriter"
2023-03-03 19:48:11,018 INFO [stdout] (ServerService Thread Pool -- 83) 2023-03-03 19:48:11,018 ServerService Thread Pool -- 83 ERROR Unable to locate appender "report" for logger config "Dialog.Designer.ReportWriter"
2023-03-03 19:48:11,046 INFO [stdout] (ServerService Thread Pool -- 79) 03/03/2023 19:48:11:042 DEBUG - CTIConnectorManager.setTServerWait: TServer wait time is 4
2023-03-03 19:48:11,051 INFO [stdout] (ServerService Thread Pool -- 79) 03/03/2023 19:48:11:050 DEBUG - CTIConnectorManager.init: initing AES connector. Verbosity set at 3
2023-03-03 19:48:11,052 INFO [stdout] (ServerService Thread Pool -- 79) 03/03/2023 19:48:11:052 DEBUG - CTIConnectorManager.init: AES Connector Version is 08.12.11.01
2023-03-03 19:48:11,052 INFO [stdout] (ServerService Thread Pool -- 79) 03/03/2023 19:48:11:052 DEBUG - CTIConnectorManager.CheckObserverTimeoutSet: Observer timeout interval found: 100
2023-03-03 19:48:11,053 INFO [stdout] (ServerService Thread Pool -- 79) 03/03/2023 19:48:11:053 DEBUG - CTIConnectorManager.CheckObserverTimeoutSet: Provider startup delay found: 4000
2023-03-03 19:48:11,054 INFO [stdout] (ServerService Thread Pool -- 79) 03/03/2023 19:48:11:054 DEBUG - CTIConnectorManager.getConnectionString: No entry for TServer in configuration file
2023-03-03 19:48:11,055 INFO [stdout] (ServerService Thread Pool -- 79) 03/03/2023 19:48:11:054 DEBUG - CTIConnectorManager.initProvider: Look for TServer config in DD application configuration (new method to 4.0)
2023-03-03 19:48:11,055 INFO [org.wildfly.extension.undertow] (ServerService Thread Pool -- 83) WFLYUT0021: Registered web context: '/pruebaWildFly' for server 'default-server'
2023-03-03 19:48:11,074 INFO [stdout] (ServerService Thread Pool -- 79) 03/03/2023 19:48:11:074 DEBUG - CTIConnectorManager.ConfigureFromConfigurationFile: getting provider:AVAYA#CM7#CSTA#INSIDEAES631
2023-03-03 19:48:11,117 INFO [stdout] (ServerService Thread Pool -- 79) 03/03/2023 19:48:11:117 INFO - TSProvider: version '8.1.3.5.0.6 [production build]', for TSProvider[#1]@7321d17
2023-03-03 19:48:11,130 INFO [stdout] (ServerService Thread Pool -- 79) 03/03/2023 19:48:11:130 INFO - TSProvider: calling acsOpenStream serverID=AVAYA#CM7#CSTA#INSIDEAES631 loginID=ivr_wildfly passwd=******* for TSProvider[#1]@7321d17
2023-03-03 19:48:11,198 INFO [stdout] (ServerService Thread Pool -- 79) log4j:WARN No appenders could be found for logger (com.avaya.jtapi.tsapi.util.JTAPILoggingAdapter).
2023-03-03 19:48:11,199 INFO [stdout] (ServerService Thread Pool -- 79) log4j:WARN Please initialize the log4j system properly.
2023-03-03 19:48:11,222 INFO [org.wildfly.extension.undertow] (ServerService Thread Pool -- 79) WFLYUT0021: Registered web context: '/aesconnector' for server 'default-server'
2023-03-03 19:48:11,369 INFO [org.jboss.as.server] (ServerService Thread Pool -- 45) WFLYSRV0010: Deployed "runtimeconfig.war" (runtime-name : "runtimeconfig.war")
2023-03-03 19:48:11,370 INFO [org.jboss.as.server] (ServerService Thread Pool -- 45) WFLYSRV0010: Deployed "pruebaWildFly.war" (runtime-name : "pruebaWildFly.war")
2023-03-03 19:48:11,370 INFO [org.jboss.as.server] (ServerService Thread Pool -- 45) WFLYSRV0010: Deployed "aesconnector.war" (runtime-name : "aesconnector.war")
2023-03-03 19:48:11,537 INFO [org.jboss.as.server] (Controller Boot Thread) WFLYSRV0212: Resuming server
2023-03-03 19:48:11,541 INFO [org.jboss.as] (Controller Boot Thread) WFLYSRV0025: WildFly Full 20.0.1.Final (WildFly Core 12.0.3.Final) started in 14077ms - Started 668 of 899 services (385 services are lazy, passive or on-demand)
2023-03-03 19:48:11,544 INFO [org.jboss.as] (Controller Boot Thread) WFLYSRV0060: Http management interface listening on http://0.0.0.0:9990/management
2023-03-03 19:48:11,544 INFO [org.jboss.as] (Controller Boot Thread) WFLYSRV0051: Admin console listening on http://0.0.0.0:9990

Could you help me.

Thank you

Hi.
There are several route causes for this error. Start checking these as follows

- administrative permissions: you not have the permission with the file path being logged to;

- null system property variable: the logging config file uses some system property variables set in main class, error can be caused due to a misspelled property name in the xml file.

Thank you Massimo for your answer, the installation is by default, don't touch anything in the xml. Due to the issue of permissions, the process runs as root and I don't understand why it gives that error of not having permission.

Do you know why this error occurs?

WHat have you done to troubleshoot the problem with the AES Connector? Providing the what have you done information avoids us going back over scorched earth.

I would start by accessing AES and verifying
AVAYA#CM7#CSTA#INSIDEAES631
is valid
Then I would reset the password being used by the connecter's CTI user and update that in EP.
The release numbering imbedded in the T-Link are pretty old. While this should not be a problem, it seems you are working with stuff that is out of support (based only on those values in the strings - they could simply have not beeen updated although the product itself has been updated).

Then I would enable AES side logs and check the csta trace to see what information I could get from that (there are FAQs in the AES area on the DevConnect portal on performing that activity).

This occurs when I deploy the Aesconnector.

2023-03-06 18:12:47,595 INFO [org.jboss.as.repository] (DeploymentScanner-threads - 1) WFLYDR0001: Content added at location /opt/wildfly/standalone/data/content/83/09b02a11141a3bdfd86743ab89297f29116a30/content
2023-03-06 18:12:47,602 INFO [org.jboss.as.server.deployment] (MSC service thread 1-2) WFLYSRV0027: Starting deployment of "aesconnector.war" (runtime-name: "aesconnector.war")
2023-03-06 18:12:48,211 WARN [org.jboss.as.server.deployment] (MSC service thread 1-6) WFLYSRV0059: Class Path entry Java40.jar in /content/aesconnector.war/WEB-INF/lib/ecsjtapia.jar does not point to a valid jar for a Class-Path reference.
2023-03-06 18:12:48,211 WARN [org.jboss.as.server.deployment] (MSC service thread 1-6) WFLYSRV0059: Class Path entry log4j-api-2.17.3-snapshot.jar in /content/aesconnector.war/WEB-INF/lib/ecsjtapia.jar does not point to a valid jar for a Class-Path reference.
2023-03-06 18:12:48,211 WARN [org.jboss.as.server.deployment] (MSC service thread 1-6) WFLYSRV0059: Class Path entry log4j-core-2.17.3-snapshot.jar in /content/aesconnector.war/WEB-INF/lib/ecsjtapia.jar does not point to a valid jar for a Class-Path reference.
2023-03-06 18:12:48,211 WARN [org.jboss.as.server.deployment] (MSC service thread 1-6) WFLYSRV0059: Class Path entry microsoft.jar in /content/aesconnector.war/WEB-INF/lib/ecsjtapia.jar does not point to a valid jar for a Class-Path reference.
2023-03-06 18:12:48,604 INFO [stdout] (ServerService Thread Pool -- 138) 2023-03-06 18:12:48,604 ServerService Thread Pool -- 138 ERROR RollingFileManager (odapplogs/aesconnector/trace.log) java.io.FileNotFoundException: odapplogs/aesconnector/trace.log (Permission denied) java.io.FileNotFoundException: odapplogs/aesconnector/trace.log (Permission denied)
2023-03-06 18:12:48,604 INFO [stdout] (ServerService Thread Pool -- 138) at java.base/java.io.FileOutputStream.open0(Native Method)
2023-03-06 18:12:48,605 INFO [stdout] (ServerService Thread Pool -- 138) at java.base/java.io.FileOutputStream.open(FileOutputStream.java:298)
2023-03-06 18:12:48,605 INFO [stdout] (ServerService Thread Pool -- 138) at java.base/java.io.FileOutputStream.<init>(FileOutputStream.java:237)
2023-03-06 18:12:48,605 INFO [stdout] (ServerService Thread Pool -- 138) at java.base/java.io.FileOutputStream.<init>(FileOutputStream.java:158)
2023-03-06 18:12:48,605 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.appender.rolling.RollingFileManager$RollingFileManagerFactory.createManager(RollingFileManager.java:746)
2023-03-06 18:12:48,605 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.appender.rolling.RollingFileManager$RollingFileManagerFactory.createManager(RollingFileManager.java:716)
2023-03-06 18:12:48,606 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.appender.AbstractManager.getManager(AbstractManager.java:114)
2023-03-06 18:12:48,606 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.appender.OutputStreamManager.getManager(OutputStreamManager.java:100)
2023-03-06 18:12:48,606 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.appender.rolling.RollingFileManager.getFileManager(RollingFileManager.java:217)
2023-03-06 18:12:48,606 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.appender.RollingFileAppender$Builder.build(RollingFileAppender.java:146)
2023-03-06 18:12:48,607 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.appender.RollingFileAppender$Builder.build(RollingFileAppender.java:62)
2023-03-06 18:12:48,607 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.plugins.util.PluginBuilder.build(PluginBuilder.java:122)
2023-03-06 18:12:48,607 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.createPluginObject(AbstractConfiguration.java:1120)
2023-03-06 18:12:48,607 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1045)
2023-03-06 18:12:48,607 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1037)
2023-03-06 18:12:48,607 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.doConfigure(AbstractConfiguration.java:651)
2023-03-06 18:12:48,608 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.initialize(AbstractConfiguration.java:247)
2023-03-06 18:12:48,608 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.start(AbstractConfiguration.java:293)
2023-03-06 18:12:48,608 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.LoggerContext.setConfiguration(LoggerContext.java:626)
2023-03-06 18:12:48,608 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.LoggerContext.start(LoggerContext.java:302)
2023-03-06 18:12:48,608 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.impl.Log4jContextFactory.getContext(Log4jContextFactory.java:262)
2023-03-06 18:12:48,608 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.Configurator.initialize(Configurator.java:181)
2023-03-06 18:12:48,609 INFO [stdout] (ServerService Thread Pool -- 138) at deployment.aesconnector.war//org.apache.logging.log4j.web.Log4jWebInitializerImpl.initializeNonJndi(Log4jWebInitializerImpl.java:172)
2023-03-06 18:12:48,609 INFO [stdout] (ServerService Thread Pool -- 138) at deployment.aesconnector.war//org.apache.logging.log4j.web.Log4jWebInitializerImpl.start(Log4jWebInitializerImpl.java:108)
2023-03-06 18:12:48,609 INFO [stdout] (ServerService Thread Pool -- 138) at deployment.aesconnector.war//org.apache.logging.log4j.web.Log4jServletContainerInitializer.onStartup(Log4jServletContainerInitializer.java:57)
2023-03-06 18:12:48,609 INFO [stdout] (ServerService Thread Pool -- 138) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.DeploymentManagerImpl$1.call(DeploymentManagerImpl.java:204)
2023-03-06 18:12:48,609 INFO [stdout] (ServerService Thread Pool -- 138) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.DeploymentManagerImpl$1.call(DeploymentManagerImpl.java:186)
2023-03-06 18:12:48,610 INFO [stdout] (ServerService Thread Pool -- 138) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:42)
2023-03-06 18:12:48,610 INFO [stdout] (ServerService Thread Pool -- 138) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
2023-03-06 18:12:48,610 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction.lambda$create$0(SecurityContextThreadSetupAction.java:105)
2023-03-06 18:12:48,610 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-06 18:12:48,610 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-06 18:12:48,611 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-06 18:12:48,611 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-06 18:12:48,611 INFO [stdout] (ServerService Thread Pool -- 138) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.DeploymentManagerImpl.deploy(DeploymentManagerImpl.java:252)
2023-03-06 18:12:48,611 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentService.startContext(UndertowDeploymentService.java:96)
2023-03-06 18:12:48,611 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentService$1.run(UndertowDeploymentService.java:78)
2023-03-06 18:12:48,611 INFO [stdout] (ServerService Thread Pool -- 138) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
2023-03-06 18:12:48,611 INFO [stdout] (ServerService Thread Pool -- 138) at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
2023-03-06 18:12:48,612 INFO [stdout] (ServerService Thread Pool -- 138) at org.jboss.threads@2.3.3.Final//org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35)
2023-03-06 18:12:48,612 INFO [stdout] (ServerService Thread Pool -- 138) at org.jboss.threads@2.3.3.Final//org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1982)
2023-03-06 18:12:48,612 INFO [stdout] (ServerService Thread Pool -- 138) at org.jboss.threads@2.3.3.Final//org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1486)
2023-03-06 18:12:48,612 INFO [stdout] (ServerService Thread Pool -- 138) at org.jboss.threads@2.3.3.Final//org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1377)
2023-03-06 18:12:48,613 INFO [stdout] (ServerService Thread Pool -- 138) at java.base/java.lang.Thread.run(Thread.java:834)
2023-03-06 18:12:48,613 INFO [stdout] (ServerService Thread Pool -- 138) at org.jboss.threads@2.3.3.Final//org.jboss.threads.JBossThread.run(JBossThread.java:485)
2023-03-06 18:12:48,613 INFO [stdout] (ServerService Thread Pool -- 138)
2023-03-06 18:12:48,615 INFO [stdout] (ServerService Thread Pool -- 138) 2023-03-06 18:12:48,615 ServerService Thread Pool -- 138 ERROR Could not create plugin of type class org.apache.logging.log4j.core.appender.RollingFileAppender for element RollingFile: java.lang.IllegalStateException: ManagerFactory [org.apache.logging.log4j.core.appender.rolling.RollingFileManager$RollingFileManagerFactory@7f5de9ab] unable to create manager for [odapplogs/aesconnector/trace.log] with data [org.apache.logging.log4j.core.appender.rolling.RollingFileManager$FactoryData@659f4047[pattern=odapplogs/aesconnector/trace-%d{yyyy-MM-dd}.log, append=true, bufferedIO=true, bufferSize=8192, policy=CompositeTriggeringPolicy(policies=[SizeBasedTriggeringPolicy(size=10485760)]), strategy=DefaultRolloverStrategy(min=1, max=10, useMax=true), advertiseURI=null, layout=%d{dd/MM/yyyy HH:mm:ss:SSS} %5p - %m%n, filePermissions=null, fileOwner=null]] java.lang.IllegalStateException: ManagerFactory [org.apache.logging.log4j.core.appender.rolling.RollingFileManager$RollingFileManagerFactory@7f5de9ab] unable to create manager for [odapplogs/aesconnector/trace.log] with data [org.apache.logging.log4j.core.appender.rolling.RollingFileManager$FactoryData@659f4047[pattern=odapplogs/aesconnector/trace-%d{yyyy-MM-dd}.log, append=true, bufferedIO=true, bufferSize=8192, policy=CompositeTriggeringPolicy(policies=[SizeBasedTriggeringPolicy(size=10485760)]), strategy=DefaultRolloverStrategy(min=1, max=10, useMax=true), advertiseURI=null, layout=%d{dd/MM/yyyy HH:mm:ss:SSS} %5p - %m%n, filePermissions=null, fileOwner=null]]
2023-03-06 18:12:48,615 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.appender.AbstractManager.getManager(AbstractManager.java:116)
2023-03-06 18:12:48,616 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.appender.OutputStreamManager.getManager(OutputStreamManager.java:100)
2023-03-06 18:12:48,616 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.appender.rolling.RollingFileManager.getFileManager(RollingFileManager.java:217)
2023-03-06 18:12:48,616 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.appender.RollingFileAppender$Builder.build(RollingFileAppender.java:146)
2023-03-06 18:12:48,616 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.appender.RollingFileAppender$Builder.build(RollingFileAppender.java:62)
2023-03-06 18:12:48,616 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.plugins.util.PluginBuilder.build(PluginBuilder.java:122)
2023-03-06 18:12:48,616 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.createPluginObject(AbstractConfiguration.java:1120)
2023-03-06 18:12:48,616 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1045)
2023-03-06 18:12:48,617 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1037)
2023-03-06 18:12:48,617 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.doConfigure(AbstractConfiguration.java:651)
2023-03-06 18:12:48,617 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.initialize(AbstractConfiguration.java:247)
2023-03-06 18:12:48,617 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.start(AbstractConfiguration.java:293)
2023-03-06 18:12:48,617 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.LoggerContext.setConfiguration(LoggerContext.java:626)
2023-03-06 18:12:48,617 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.LoggerContext.start(LoggerContext.java:302)
2023-03-06 18:12:48,617 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.impl.Log4jContextFactory.getContext(Log4jContextFactory.java:262)
2023-03-06 18:12:48,617 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.Configurator.initialize(Configurator.java:181)
2023-03-06 18:12:48,618 INFO [stdout] (ServerService Thread Pool -- 138) at deployment.aesconnector.war//org.apache.logging.log4j.web.Log4jWebInitializerImpl.initializeNonJndi(Log4jWebInitializerImpl.java:172)
2023-03-06 18:12:48,618 INFO [stdout] (ServerService Thread Pool -- 138) at deployment.aesconnector.war//org.apache.logging.log4j.web.Log4jWebInitializerImpl.start(Log4jWebInitializerImpl.java:108)
2023-03-06 18:12:48,618 INFO [stdout] (ServerService Thread Pool -- 138) at deployment.aesconnector.war//org.apache.logging.log4j.web.Log4jServletContainerInitializer.onStartup(Log4jServletContainerInitializer.java:57)
2023-03-06 18:12:48,618 INFO [stdout] (ServerService Thread Pool -- 138) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.DeploymentManagerImpl$1.call(DeploymentManagerImpl.java:204)
2023-03-06 18:12:48,618 INFO [stdout] (ServerService Thread Pool -- 138) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.DeploymentManagerImpl$1.call(DeploymentManagerImpl.java:186)
2023-03-06 18:12:48,619 INFO [stdout] (ServerService Thread Pool -- 138) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:42)
2023-03-06 18:12:48,619 INFO [stdout] (ServerService Thread Pool -- 138) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
2023-03-06 18:12:48,619 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction.lambda$create$0(SecurityContextThreadSetupAction.java:105)
2023-03-06 18:12:48,619 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-06 18:12:48,619 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-06 18:12:48,619 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-06 18:12:48,619 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-06 18:12:48,619 INFO [stdout] (ServerService Thread Pool -- 138) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.DeploymentManagerImpl.deploy(DeploymentManagerImpl.java:252)
2023-03-06 18:12:48,619 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentService.startContext(UndertowDeploymentService.java:96)
2023-03-06 18:12:48,619 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentService$1.run(UndertowDeploymentService.java:78)
2023-03-06 18:12:48,620 INFO [stdout] (ServerService Thread Pool -- 138) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
2023-03-06 18:12:48,620 INFO [stdout] (ServerService Thread Pool -- 138) at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
2023-03-06 18:12:48,620 INFO [stdout] (ServerService Thread Pool -- 138) at org.jboss.threads@2.3.3.Final//org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35)
2023-03-06 18:12:48,620 INFO [stdout] (ServerService Thread Pool -- 138) at org.jboss.threads@2.3.3.Final//org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1982)
2023-03-06 18:12:48,620 INFO [stdout] (ServerService Thread Pool -- 138) at org.jboss.threads@2.3.3.Final//org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1486)
2023-03-06 18:12:48,621 INFO [stdout] (ServerService Thread Pool -- 138) at org.jboss.threads@2.3.3.Final//org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1377)
2023-03-06 18:12:48,621 INFO [stdout] (ServerService Thread Pool -- 138) at java.base/java.lang.Thread.run(Thread.java:834)
2023-03-06 18:12:48,621 INFO [stdout] (ServerService Thread Pool -- 138) at org.jboss.threads@2.3.3.Final//org.jboss.threads.JBossThread.run(JBossThread.java:485)
2023-03-06 18:12:48,621 INFO [stdout] (ServerService Thread Pool -- 138)
2023-03-06 18:12:48,624 INFO [stdout] (ServerService Thread Pool -- 138) 2023-03-06 18:12:48,623 ServerService Thread Pool -- 138 ERROR Unable to invoke factory method in class org.apache.logging.log4j.core.appender.RollingFileAppender for element RollingFile: java.lang.IllegalStateException: No factory method found for class org.apache.logging.log4j.core.appender.RollingFileAppender java.lang.IllegalStateException: No factory method found for class org.apache.logging.log4j.core.appender.RollingFileAppender
2023-03-06 18:12:48,624 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.plugins.util.PluginBuilder.findFactoryMethod(PluginBuilder.java:236)
2023-03-06 18:12:48,624 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.plugins.util.PluginBuilder.build(PluginBuilder.java:134)
2023-03-06 18:12:48,624 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.createPluginObject(AbstractConfiguration.java:1120)
2023-03-06 18:12:48,624 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1045)
2023-03-06 18:12:48,624 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.createConfiguration(AbstractConfiguration.java:1037)
2023-03-06 18:12:48,625 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.doConfigure(AbstractConfiguration.java:651)
2023-03-06 18:12:48,625 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.initialize(AbstractConfiguration.java:247)
2023-03-06 18:12:48,625 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.AbstractConfiguration.start(AbstractConfiguration.java:293)
2023-03-06 18:12:48,625 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.LoggerContext.setConfiguration(LoggerContext.java:626)
2023-03-06 18:12:48,625 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.LoggerContext.start(LoggerContext.java:302)
2023-03-06 18:12:48,625 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.impl.Log4jContextFactory.getContext(Log4jContextFactory.java:262)
2023-03-06 18:12:48,625 INFO [stdout] (ServerService Thread Pool -- 138) at com.avaya.od//org.apache.logging.log4j.core.config.Configurator.initialize(Configurator.java:181)
2023-03-06 18:12:48,626 INFO [stdout] (ServerService Thread Pool -- 138) at deployment.aesconnector.war//org.apache.logging.log4j.web.Log4jWebInitializerImpl.initializeNonJndi(Log4jWebInitializerImpl.java:172)
2023-03-06 18:12:48,626 INFO [stdout] (ServerService Thread Pool -- 138) at deployment.aesconnector.war//org.apache.logging.log4j.web.Log4jWebInitializerImpl.start(Log4jWebInitializerImpl.java:108)
2023-03-06 18:12:48,626 INFO [stdout] (ServerService Thread Pool -- 138) at deployment.aesconnector.war//org.apache.logging.log4j.web.Log4jServletContainerInitializer.onStartup(Log4jServletContainerInitializer.java:57)
2023-03-06 18:12:48,626 INFO [stdout] (ServerService Thread Pool -- 138) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.DeploymentManagerImpl$1.call(DeploymentManagerImpl.java:204)
2023-03-06 18:12:48,626 INFO [stdout] (ServerService Thread Pool -- 138) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.DeploymentManagerImpl$1.call(DeploymentManagerImpl.java:186)
2023-03-06 18:12:48,627 INFO [stdout] (ServerService Thread Pool -- 138) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:42)
2023-03-06 18:12:48,627 INFO [stdout] (ServerService Thread Pool -- 138) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
2023-03-06 18:12:48,627 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction.lambda$create$0(SecurityContextThreadSetupAction.java:105)
2023-03-06 18:12:48,627 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-06 18:12:48,627 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-06 18:12:48,627 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-06 18:12:48,627 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
2023-03-06 18:12:48,627 INFO [stdout] (ServerService Thread Pool -- 138) at io.undertow.servlet@2.1.3.Final//io.undertow.servlet.core.DeploymentManagerImpl.deploy(DeploymentManagerImpl.java:252)
2023-03-06 18:12:48,627 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentService.startContext(UndertowDeploymentService.java:96)
2023-03-06 18:12:48,627 INFO [stdout] (ServerService Thread Pool -- 138) at org.wildfly.extension.undertow@20.0.1.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentService$1.run(UndertowDeploymentService.java:78)
2023-03-06 18:12:48,627 INFO [stdout] (ServerService Thread Pool -- 138) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
2023-03-06 18:12:48,628 INFO [stdout] (ServerService Thread Pool -- 138) at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
2023-03-06 18:12:48,628 INFO [stdout] (ServerService Thread Pool -- 138) at org.jboss.threads@2.3.3.Final//org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35)
2023-03-06 18:12:48,628 INFO [stdout] (ServerService Thread Pool -- 138) at org.jboss.threads@2.3.3.Final//org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1982)
2023-03-06 18:12:48,628 INFO [stdout] (ServerService Thread Pool -- 138) at org.jboss.threads@2.3.3.Final//org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1486)
2023-03-06 18:12:48,628 INFO [stdout] (ServerService Thread Pool -- 138) at org.jboss.threads@2.3.3.Final//org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1377)
2023-03-06 18:12:48,629 INFO [stdout] (ServerService Thread Pool -- 138) at java.base/java.lang.Thread.run(Thread.java:834)
2023-03-06 18:12:48,629 INFO [stdout] (ServerService Thread Pool -- 138) at org.jboss.threads@2.3.3.Final//org.jboss.threads.JBossThread.run(JBossThread.java:485)
2023-03-06 18:12:48,629 INFO [stdout] (ServerService Thread Pool -- 138)
2023-03-06 18:12:48,632 INFO [stdout] (ServerService Thread Pool -- 138) 2023-03-06 18:12:48,632 ServerService Thread Pool -- 138 ERROR Null object returned for RollingFile in Appenders.
2023-03-06 18:12:48,635 INFO [stdout] (ServerService Thread Pool -- 138) 2023-03-06 18:12:48,635 ServerService Thread Pool -- 138 ERROR Unable to locate appender "trace" for logger config "AES.TraceWriter.cti"
2023-03-06 18:12:48,651 INFO [stdout] (ServerService Thread Pool -- 138) 06/03/2023 18:12:48:650 DEBUG - CTIConnectorManager.setTServerWait: TServer wait time is 4
2023-03-06 18:12:48,651 INFO [stdout] (ServerService Thread Pool -- 138) 06/03/2023 18:12:48:651 DEBUG - CTIConnectorManager.init: initing AES connector. Verbosity set at 3
2023-03-06 18:12:48,652 INFO [stdout] (ServerService Thread Pool -- 138) 06/03/2023 18:12:48:652 DEBUG - CTIConnectorManager.init: AES Connector Version is 08.12.11.01
2023-03-06 18:12:48,653 INFO [stdout] (ServerService Thread Pool -- 138) 06/03/2023 18:12:48:653 DEBUG - CTIConnectorManager.CheckObserverTimeoutSet: Observer timeout interval found: 100
2023-03-06 18:12:48,653 INFO [stdout] (ServerService Thread Pool -- 138) 06/03/2023 18:12:48:653 DEBUG - CTIConnectorManager.CheckObserverTimeoutSet: Provider startup delay found: 4000
2023-03-06 18:12:48,654 INFO [stdout] (ServerService Thread Pool -- 138) 06/03/2023 18:12:48:654 DEBUG - CTIConnectorManager.getConnectionString: No entry for TServer in configuration file
2023-03-06 18:12:48,655 INFO [stdout] (ServerService Thread Pool -- 138) 06/03/2023 18:12:48:655 DEBUG - CTIConnectorManager.initProvider: Look for TServer config in DD application configuration (new method to 4.0)
2023-03-06 18:12:48,660 INFO [stdout] (ServerService Thread Pool -- 138) 06/03/2023 18:12:48:659 DEBUG - CTIConnectorManager.ConfigureFromConfigurationFile: getting provider:AVAYA#CM7#CSTA#INSIDEAES631
2023-03-06 18:12:48,680 INFO [stdout] (ServerService Thread Pool -- 138) 06/03/2023 18:12:48:680 INFO - TSProvider: version '8.1.3.5.0.6 [production build]', for TSProvider[#1]@53652977
2023-03-06 18:12:48,689 INFO [stdout] (ServerService Thread Pool -- 138) 06/03/2023 18:12:48:689 INFO - TSProvider: calling acsOpenStream serverID=AVAYA#CM7#CSTA#INSIDEAES631 loginID=ivr_wildfly passwd=******* for TSProvider[#1]@53652977
2023-03-06 18:12:48,720 INFO [stdout] (ServerService Thread Pool -- 138) log4j:WARN No appenders could be found for logger (com.avaya.jtapi.tsapi.util.JTAPILoggingAdapter).
2023-03-06 18:12:48,720 INFO [stdout] (ServerService Thread Pool -- 138) log4j:WARN Please initialize the log4j system properly.
2023-03-06 18:12:48,735 INFO [org.wildfly.extension.undertow] (ServerService Thread Pool -- 138) WFLYUT0021: Registered web context: '/aesconnector' for server 'default-server'
2023-03-06 18:12:48,784 INFO [org.jboss.as.server] (DeploymentScanner-threads - 1) WFLYSRV0010: Deployed "aesconnector.war" (runtime-name : "aesconnector.war")

It really looks like you are not meeting the pre-requesites for the deployment (using the wrong releases or similar).

The truth, according to the manual, I am using OD 8.1.2 and this is compatible with Wirefly 20 and JDK 11, it is in the OD documentation.

Based on your experience, which versions should I use?

Thank you so much

Given these messages, I would be thinking that the 'or similar' part of my message is applicable.

2023-03-06 18:12:48,211 WARN [org.jboss.as.server.deployment] (MSC service thread 1-6) WFLYSRV0059: Class Path entry Java40.jar in /content/aesconnector.war/WEB-INF/lib/ecsjtapia.jar does not point to a valid jar for a Class-Path reference.
2023-03-06 18:12:48,211 WARN [org.jboss.as.server.deployment] (MSC service thread 1-6) WFLYSRV0059: Class Path entry log4j-api-2.17.3-snapshot.jar in /content/aesconnector.war/WEB-INF/lib/ecsjtapia.jar does not point to a valid jar for a Class-Path reference.
2023-03-06 18:12:48,211 WARN [org.jboss.as.server.deployment] (MSC service thread 1-6) WFLYSRV0059: Class Path entry log4j-core-2.17.3-snapshot.jar in /content/aesconnector.war/WEB-INF/lib/ecsjtapia.jar does not point to a valid jar for a Class-Path reference.
2023-03-06 18:12:48,211 WARN [org.jboss.as.server.deployment] (MSC service thread 1-6) WFLYSRV0059: Class Path entry microsoft.jar in /content/aesconnector.war/WEB-INF/lib/ecsjtapia.jar does not point to a valid jar for a Class-Path reference.
2023-03-06 18:12:48,604 INFO [stdout] (ServerService Thread Pool -- 138) 2023-03-06 18:12:48,604 ServerService Thread Pool -- 138 ERROR RollingFileManager (odapplogs/aesconnector/trace.log) java.io.FileNotFoundException: odapplogs/aesconnector/trace.log (Permission denied) java.io.FileNotFoundException: odapplogs/aesconnector/trace.log (Permission denied)

It feels like you have an environmental (e.g. configuration, permissions, or something along those lines) problem.

Hi John,
If I saw those messages, I checked everything and everything is in place, those jars that appear in the log are inside the aesconnector and that war is already generated, I can't touch it.

I'm standing at a point that I don't know what else to do, it seems that there is no solution to this issue.

Also thank you very much John for your patience.

Pablo, as John suggested to do, did you check the csta trace on the AES ? Maybe there are useful clues.

It sounds an environmental issue to me too (maybe permissions, this is why I pointed firstly to them).

Most likely you already got them all, anyway here instructions/FAQs:

https://documentation.avaya.com/en-US/bundle/AvayaAuraOrchestrationDesignerDeveloperGuide_r723/page/ConnectingAESConnectorToAES.html

https://www.devconnectprogram.com/site/global/products_resources/avaya_aura_orchestration_designer/educational_resources/sample_applications/cti_connector/index.gsp

https://www.devconnectprogram.com/site/global/products_resources/avaya_aura_orchestration_designer/support/faqs/aes_connector.gsp

Does the file /content/aesconnector.war/WEB-INF/lib/ecsjtapia.jar even exist on your EP?
Perhaps you need to deploy JTAPI Client before deploying the aesconnector.war

I have never deployed the AES Connector so I am just doing some educated guessing.

Thanks to both,
I always did installations with Apache Tomcat and I never needed to install the AES client, that file that you mentioned is inside the aesconnector.war war.

In Apache Tomcat you only have to copy the files in Lib and the aesconnector.war and runtimeconfig.war are copied to the Deploy directory.

Now this particular client uses JBOSS/WildFly currently in production it has a very old version and wants to upgrade, but always with Wildfly.

It is the second time in 15 years that I install one but they always give these problems. Avaya doesn't have much documentation on this.

as you can tell we are equally unskilled. ...
What I found reads "All you need to do is deploy the war file on the app server with the OD 8.1.2 <insert your release hear> common runtime libraries. "

I read the same.
The truth is, it doesn't work like that, according to the logs, at least two jars are missing.

log4j-api-2.17.3-snapshot.jar
log4j-core-2.17.3-snapshot.jar

Jboss reads in /opt/wildfly/moules/ a file called module.xml, in which the necessary jars are referenced, those jars are not there.
Now I try to retrieve them from the jtapi sdk. I let you know how it went.

Thank you

Hello everyone, I have news, for some unknown reason Wildfly does not read the tsapi.pro in the process.
I had to add a cd /opt/wildfly/bin in the launch.sh process and it ended up like this:

#!/bin/bash

#if [ "x$WILDFLY_HOME" = "x" ]; then
# WILDFLY_HOME="/opt/wildfly"
#fi

export WILDFLY_HOME="/opt/wildfly"

if [[ "$1" == "domain" ]]; then
$WILDFLY_HOME/bin/domain.sh -c $2 -b $3
else
cd $WILDFLY_HOME/bin/

$WILDFLY_HOME/bin/standalone.sh -c $2 -b $3 -bmanagement=0.0.0.0
cd $WILDFLY_HOME
fi


In this way, it was able to read the tsapi.pro and generate the necessary connections and now it is working.
I clarify it is not a problem of permissions because the process runs as root.