Exactly. Thanks

Hello,
Is it possible to change the reusable modules directory for different workspaces?

I am not using the POM PDC, I am addressing the webservice directly.
The Exception is caught by the catch * , and this is what I am getting.
I was looking for a way to catch the specific exception , since I expect that most of the calls will raise that exception -" Contact record not found" is what I expect to find in most calls.

I am using a webservice call in a data node, surrounded by try and catch. However I do not know how to catch this fault and avoid getting the long error message.



9/05/2017 09:12:57:720 INFO - 2881210AAC7D1939C3085FA3CCC0E3D7:/testDispatcher : Calling method [{http://services.pim.avaya.com/AgentAPI/}GetContactDataFromList] on web service [isPOM] at [https://10.10.170.23/axis2/services/VP_POMAgentAPIService]
29/05/2017 09:12:57:729 INFO - 2881210AAC7D1939C3085FA3CCC0E3D7:/testDispatcher : Using Basic/Digest authentication for web service call
29/05/2017 09:12:57:730 DEBUG - 2881210AAC7D1939C3085FA3CCC0E3D7:/testDispatcher : Web Service Request -> <?xml version='1.0' encoding='utf-8'?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"><soapenv:Body><ns1:GetContactDataFromList xmlns:ns1="http://services.pim.avaya.com/AgentAPI/"><ns1:UserContactID>0502023833</ns1:UserContactID><ns1:ContactListName>mishtaken_heb_list</ns1:ContactListName></ns1:GetContactDataFromList></soapenv:Body></soapenv:Envelope>
29/05/2017 09:12:57:806 DEBUG - 2881210AAC7D1939C3085FA3CCC0E3D7:/testDispatcher : Axis Fault message <- <?xml version='1.0' encoding='utf-8'?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
><soapenv:Body><soapenv:Fault><faultcode>soapenv:Server</faultcode><faultstring>GetContactDataFromListFault</faultstring><detail><ns1:GetContactDataFromListFaultInfo xmlns:ns1="http://services.pim.avaya.com/AgentAPI/"><ns1:FaultMsg>Contact record not found.
</ns1:FaultMsg><ns1:RetCode>-2</ns1:RetCode></ns1:GetContactDataFromListFaultInfo></detail></soapenv:Fault></soapenv:Body></soapenv:Envelope>
29/05/2017 09:12:57:806 ERROR - 2881210AAC7D1939C3085FA3CCC0E3D7:/testDispatcher : Got AxisFault during web service call: GetContactDataFromListFault
29/05/2017 09:12:57:806 DEBUG - 2881210AAC7D1939C3085FA3CCC0E3D7:/testDispatcher : Fault action <- null
29/05/2017 09:12:57:806 DEBUG - 2881210AAC7D1939C3085FA3CCC0E3D7:/testDispatcher : Fault node <- null
29/05/2017 09:12:57:806 DEBUG - 2881210AAC7D1939C3085FA3CCC0E3D7:/testDispatcher : Fault role <- null
29/05/2017 09:12:57:806 DEBUG - 2881210AAC7D1939C3085FA3CCC0E3D7:/testDispatcher : Fault type <- 0
29/05/2017 09:12:57:806 DEBUG - 2881210AAC7D1939C3085FA3CCC0E3D7:/testDispatcher : Fault message <- GetContactDataFromListFault
29/05/2017 09:12:57:807 ERROR - 2881210AAC7D1939C3085FA3CCC0E3D7:/testDispatcher : session id:teleall-mpp-02-2017149061254-13 |
EXCEPTION>
org.apache.axis2.AxisFault: GetContactDataFromListFault
at org.apache.axis2.util.Utils.getInboundFaultFromMessageContext(Utils.java:531)
at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:375)

Thanks. This is an AACC with Back End EP - and I am trying to implement POM ( agentless)
The application for leaving a callback request uses AACC Treatments.
I am not sure how to handle the Call Back application since the POM system is initiating the call - ( this is the reason I didnt enable the AACC PDC ) Landing Pad? Can it coexist with ContextCreation?

I am getting the following error when running an OD custome application for POM callback:
java.lang.ClassNotFoundException: com.avaya.sce.pdc.aaccivr.CustomizeVXML | Exception stack trace |
Error invoking PluggableConnectorInitialize class [com.avaya.sce.pdc.aaccivr.CustomizeVXML] for application started
EXCEPTION>
java.lang.ClassNotFoundException: com.avaya.sce.pdc.aaccivr.CustomizeVXML
at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1720)
at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1571)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:190)
at com.avaya.sce.runtime.vxml.OutputGenerator.submitBegin(OutputGenerator.java:1728)
at com.avaya.sce.runtime.Submit.generate(Submit.java:213)
at com.avaya.sce.runtime.Handler.generate(Handler.java:35)
at com.avaya.sce.runtime.Root.handleRequest(Root.java:63)

How can I solve this?

Hi,
I would like to report an alarm from inside a java Servlet ( so that I may receive it in EP and send am email - like it is possible from a data node)

Is there an example of the correct syntax to do this?

Following the example in the Developer Guide for Proactive Outreach Manager - I need to create a custom restrictions application class

after : "

public class TestCustomRestriction implements PomCustomRestriction
{
@Override
public boolean processCustomRestriction(PomInfo pomInfo, String result)
{
"
How may I get the value of a custom attribute?

Where can I find a list of CONTACT DATA "key" names? such as CmfContactID, AD_CLID,AD_CDN?
I see for example - there there is a key called "History" which I think is the timestamp of when the call started. Is this correct? Where can I find all the other names?

Thanks

Using an AACC treatement ContextCreation type application and I have defined CAV variable in one of the modules but the values are not being passed on to the application. All the modules have the pluggable connector enabled.
Is this a known behaviour or a bug?

Thanks a lot, works very well

Thank you for the reply. I was trying to save on all the "concats" to get it to string.
How can the data object created with the Convert OD Date/TIme be used in the online java jervlet?
At the moment I am using the concatenated string which I then convert to TImeStamp. I am attaching the code .
Tks

Hello,
Is there a example on how to use the java object obtained from the datetime function "convert OD Date/Time to Java date object"?
I would like to use it as a timestamp for various points in the application and insert it in a database column.

Thanks a lot for replying.
I do need the AACC side of things and although I put up a question on the AACC forum and also opened a Support Ticket, I am only getting very vague answers.

Do you have any idea who I may contact?