I have reinstalled Eclipse and Dialog Designer, and now it works. It seems the installation was corrupted and the localization bundle files where not "really" installed.
Thanks anyway.

error :
com.avaya.sce.runtimecommon.SCERuntimeException: Error instantiating phrasejava.lang.ClassNotFoundException: english.phrases.std7

We have been trying to use audio variables to say numbers and such in english and/ or hebrew and although we have defined the audio localization packages in Windows/Preferences and installed the localization bundles in the project properites we are still getting the error above in the Application Simulator. What could be wrong

Also , when I tried to use instead the PhraseVariableElement - I would get all three wav files ( the entire collection) , for each loop, followd by the ID field spoken correctly.

The data base query brings 3 rows:
getoptions:NAME http://10.96.0.5/hanaya.wav getoptions:ID 2
getoptions:NAME http://10.96.0.5/arnona.wav getoptions:ID 3
getoptions:NAME http://10.96.0.5/maym.wav getoptions:ID 4

When I tried to use vname or "vname" I am gettting an exception -the variable http.... does not exist or variable vname does not exist.

If I use

add(1, new PromptElement(PromptElement.VARIABLE_TEXT, "getoptions:NAME" ,f)); I am getting the following

Personal Voice Browser Version 5.1 Copyright (c) 2004-2010, Avaya
Queuing prompt: File(http://10.96.0.5/hanaya.wav)
Queuing prompt: File(http://10.96.0.5/hanaya.wav)
Queuing prompt: File(http://10.96.0.5/hanaya.wav)
Playing text "welcome. You have reached the dynamic flow application", Language (en-us), Gender (Female)
Playing text "please select one of the following", Language (en-us), Gender (Female)
Playing file(http://10.96.0.5/hanaya.wav)
Playing text "press2", Language (en-us), Gender (Female)
Playing file(http://10.96.0.5/hanaya.wav)
Playing text "press3", Language (en-us), Gender (Female)
Playing file(http://10.96.0.5/hanaya.wav)
Playing text "press4", Language (en-us), Gender (Female)
- instead of looping I am just getting the first row - for the NAME field.
while the ID field - is looping oK through the results.

Clearly, I don't know how to pass the NAME ( the url of the wav file to be spoken) one at a time through each loop followed by the ID field.

The url points to a wav file. I would like the user to hear the wav file.

vname is the string where I am bringing the value of the URL - that I am getting from the database:
String vname = cplx.getField(IProjectVariables.GET_OPTIONS_FIELD_NAME).getStringValue();
I understand this is the problem - but I don't know how to bring the NAME field from the collection one at a time, not the entire collection.
It works with the ID field , which is a text field,
but I can't get the NAME field right.
When I used the PhraseVariableElement - I could only use

getOptions:NAME - and that would get me the entire collection , n times.

I would like to k now how to do this using the PromptElement and Format. I want to be able to read for each loop of the collection a url field and an integer from the database - and use this prompt in a prompt and collect node.
I am having a problem with the field name /value for the url - which I don;t know how to fix. Here is the code:

public void updatePrompt(SCESession mySession) {
      
      IVariable var = mySession.getVariable(IProjectVariables.GET_OPTIONS);
      IComplexVariable cplx = var.getComplexVariable();
      ICollection coll = var.getCollection();
      Format f = new Format();
      f.add(Format.FORMAT,Format.FMT_FILEURL);
      coll.reset();
      while(coll.hasMore()) {
         coll.next();
         int id = cplx.getField(IProjectVariables.GET_OPTIONS_FIELD_ID).getIntValue();
         String vname = cplx.getField(IProjectVariables.GET_OPTIONS_FIELD_NAME).getStringValue();
         add(1, new PromptElement(PromptElement.VARIABLE_TEXT, "vname" ,f));
         add(1, new PromptElement(PromptElement.TEXT, "press"));
         add(1, new PromptElement(PromptElement.TEXT, String.valueOf(id)));
      }
      
      // reset collection for ot;hers
      coll.reset();
      coll.next();
   }
}

Thanks for the reply, I am going to try it in UI. The reason I used the java code is I wanted to make this promp part of a prompt and collect node - I am fairly new to Dialog Designer and I not sure yet how to do this correctly. Is there a sample I could use?

I would like the prompt to play a number of phrases, one after the other , where the URL of the phrases is dynamically retrieved from a database table at runtime.
In the code snippet attached to the Oct28 posting,
GET_OPTIONS (getOptions) is the name of the database connection file, and the name of the complex variable that receives the values retrieved from the database.
The field NAME contains the URL of the wav file and the field ID contains a number.
When I am using the string variable phraseName to assign the value of the URL for each loop, I am getting an error

"Unable to get session variable http://10.96.0.5/hanaya.wav -

but this is exactly the value of the URL as retrieved from the database.

I am receiving the correct value for the URL , http://10.96.0.5/hanaya.wav, but I am still receiving the error : unable to get session variable ( it looks as if I am defining the variable incorrctly - or some format is missing)

when I specify the entire set in this format:"getOptions:NAME" where getOptions is the dbconnection,
it does read all the records with no error

I am trying to build a dynamic prompt, by reading a url from a database.


>>
public void updatePrompt(SCESession mySession) {
   com.avaya.sce.runtime.Format format = null;
      IVariable var = mySession.getVariable(IProjectVariables.GET_OPTIONS);
      IComplexVariable cplx = var.getComplexVariable();
      ICollection coll = var.getCollection();
      
      coll.reset();
      while(coll.hasMore()) {
         coll.next();
         String phraseName = cplx.getField(IProjectVariables.GET_OPTIONS_FIELD_NAME).getStringValue();
         int id = cplx.getField(IProjectVariables.GET_OPTIONS_FIELD_MYOPTION).getIntValue();
         
         add(1, new com.avaya.sce.runtime.PhraseVariableElement(phraseName ,com.avaya.sce.runtime.PhraseVariableElement.Type.AUDIO_URL,false));
         add(1, new PromptElement(PromptElement.TEXT, "press"));
         add(1, new PromptElement(PromptElement.TEXT, String.valueOf(id)));
   
      }

      coll.reset();
      coll.next();

I am supposed to get the audio, then the word press and then the id.
if instead of the phraseName I insert "getOptions:NAME" Ithe prompt reads the entire data set . I am using the variable phraseName instead I am getting an error at runtime in the application simulator :
"Unable to get session variable: http://10.96.0.5/hanaya.wav", Language (en-us), Gender (Female)"
what am I doing wrong?

The problem is that with a standard AES I would have the option to configure eth2 or eth3 for the customer lan.
With MBT I have the option to configure only one IP address for the AES, eth1 is dedicated to the services , eth2 is for the crossover connection and I don't see eth3 , although I see that the physical port exist on the server.

I have a customer with MBT 5.2 HA including AES 5.2.1
I need to configure an additional interface for AES to connect to the CTI on the customer LAN.
While this is obvious for the AES only on on SP , for MBT wiht HA the documentation is a bit confusing.

We are experienceing problems with Verint call recording via DLG. Apparently Agent ID is not being sent to Verint.
Where can I get more info about troubleshooting this issue/

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