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Avaya Orchestration Designer
» The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. , 06/09/2022 13:10:32
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Yes. As I mentioned before, . If I run same in OD 7.2.2, JDK 1.8 it is working fine. But I cannot use JDK OD 7.2.2 now due to some other internal issues. And OD 7 not supports jdk 8.
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Avaya Orchestration Designer
» The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. , 06/09/2022 12:11:34
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Dear,
I am using OD 7.0.1, JDK 1.7.0_05, Tomcat 7.0.55. It was working fine before. Recently Database team enabled TLS v1.2.
From that day my application throwing below error, when I test using OD eclipse. If I run same in OD 7.2.2, JDK 1.8 it is working fine. But I cannot use JDK OD 7.2.2 now due to some other internal issues.
So please help to fix OD 7.0.1 with JDK 1.7 to work work database with TLS v1.2 enabled.
06/09/2022 19:37:25 ERROR - In Progress | session id:usaumpp01-2022249163720-8 | AlinmaRetailRegistered_V61_4:HandleTables-CALL_DATA_HIST_INS | | The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "SQL Server did not return a response. The connection has been closed. ClientConnectionId:3ad3322c-4b11-4911-ad13-7b42c1141fd0". | Exception stack trace | EXCEPTION>
com.microsoft.sqlserver.jdbc.SQLServerException: The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "SQL Server did not return a response. The connection has been closed. ClientConnectionId:3ad3322c-4b11-4911-ad13-7b42c1141fd0".
at com.microsoft.sqlserver.jdbc.SQLServerConnection.terminate(SQLServerConnection.java:2670)
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Proactive Outreach Manager
» How to upload excel sheet from Windows PC, 15/08/2022 21:06:18
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Thank you Mr.Mike for quick response. Let me try NFS Type.
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Proactive Outreach Manager
» How to upload excel sheet from Windows PC, 15/08/2022 09:52:38
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Dears,
I am able to upload Excel sheet with contacts from local EPMS server (with POM installed) to POM contact list. Similarly from remote Appserver to POM contact list. But while I upload excel sheet from my desktop PC to POM contact list, it is not accepting path like C:/user/temp, since colon is invalid character. Kindly advice.
Thanks & Regards,
Raja Mohammed
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Avaya Orchestration Designer
» AIC transfer not working while using https, 13/11/2021 07:13:51
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Avaya Orchestration Designer
» How can we empty POM contact list while Campaign manager is running, 02/09/2021 08:02:22
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Avaya Orchestration Designer
» AIC HTTPVOX for https link, 02/08/2021 07:37:38
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Hi, We need to call OD application (OD V7.22 deployed in IBMWAS) from EPMS V7.2.3 using https:// link And need to connect to AIC with HTTPVOX. in this case Should we check Secure connection(SSL) in HTTPVOX in runtimeconfig H? If yes, what will be the port number to set?
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Avaya Orchestration Designer
» License Url is invalid, or server is not up, or license version is too low., 26/05/2021 06:09:41
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I found another thing. Our WebLM has license for OD 7 as per atatchment. we Should upload for OD 8 also. Correct?
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Avaya Orchestration Designer
» License Url is invalid, or server is not up, or license version is too low., 26/05/2021 03:48:19
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I tried both options. Now there is no error in Appserver. But in runtimeconfig console, it is showing same error as License Url is invalid, or server is not up, or license version is too low.
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Avaya Orchestration Designer
» License Url is invalid, or server is not up, or license version is too low., 25/05/2021 15:22:41
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You are correct. When I click Update I get error as below. But it is not showing required path of trustedcert file. Attached full exception after clicking update.
[5/25/21 23:17:07:271 GMT+03:00] 00000089 SystemErr R java.io.FileNotFoundException: trustedcert.properties (No such file or directory)
[5/25/21 23:17:07:272 GMT+03:00] 00000089 SystemErr R at java.io.FileInputStream.open0(Native Method)
[5/25/21 23:17:07:272 GMT+03:00] 00000089 SystemErr R at java.io.FileInputStream.open(FileInputStream.java:212)
[5/25/21 23:17:07:272 GMT+03:00] 00000089 SystemErr R at java.io.FileInputStream.<init>(FileInputStream.java:152)
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Avaya Orchestration Designer
» License Url is invalid, or server is not up, or license version is too low., 25/05/2021 07:05:58
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As I mentioned in previous post, the appserver SystemOut.log showing error as below. Full logs attached here.
[5/25/21 15:02:23:864 GMT+03:00] 00000089 HTTPSenderImp I org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl sendViaPost Unable to sendViaPost to url[https://10.0.29.112/axis2/services/VP_POMAgentAPIService]
org.apache.axis2.AxisFault: Connection has been shutdown: javax.net.ssl.SSLException: Received fatal alert: protocol_version
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
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Avaya Orchestration Designer
» License Url is invalid, or server is not up, or license version is too low., 24/05/2021 06:30:04
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Hi, I am using OD 7.0.1/7.22 and EPMS 7.2.3. Here the License URL is updated successfully in runtime config for this ODs.
Now I upgraded to OD 8. But EPMS is same 7.22. In this case, the same License URL is giving error as License Url is invalid, or server is not up, or license version is too low. as per attachment. But application is working fine if I make call. Do we need to upgrade PEMS to 8?Or any other workaround solution available?
Please note that Appserver & WebLM servers are same.
IBMWAS Appserver Error Logs
####################
[5/24/21 14:39:59:221 GMT+03:00] 00000096 AxisConfigBui W org.apache.axis2.deployment.AxisConfigBuilder processDeployers Unable to instantiate deployer org.apache.axis2.deployment.ServiceDeployer; see debug logs for more details
[5/24/21 14:39:59:798 GMT+03:00] 0000008c HttpMethodDir I org.apache.commons.httpclient.HttpMethodDirector executeWithRetry I/O exception (org.apache.axis2.AxisFault) caught when processing request: Connection has been shutdown: javax.net.ssl.SSLException: Received fatal alert: protocol_version
[5/24/21 14:39:59:799 GMT+03:00] 0000008c HttpMethodDir I org.apache.commons.httpclient.HttpMethodDirector executeWithRetry Retrying request
[5/24/21 14:39:59:807 GMT+03:00] 0000008c HttpMethodDir I org.apache.commons.httpclient.HttpMethodDirector executeWithRetry I/O exception (org.apache.axis2.AxisFault) caught when processing request: Connection has been shutdown: javax.net.ssl.SSLException: Received fatal alert: protocol_version
[5/24/21 14:39:59:808 GMT+03:00] 0000008c HttpMethodDir I org.apache.commons.httpclient.HttpMethodDirector executeWithRetry Retrying request
[5/24/21 14:39:59:816 GMT+03:00] 0000008c HttpMethodDir I org.apache.commons.httpclient.HttpMethodDirector executeWithRetry I/O exception (org.apache.axis2.AxisFault) caught when processing request: Connection has been shutdown: javax.net.ssl.SSLException: Received fatal alert: protocol_version
[5/24/21 14:39:59:816 GMT+03:00] 0000008c HttpMethodDir I org.apache.commons.httpclient.HttpMethodDirector executeWithRetry Retrying request
[5/24/21 14:39:59:840 GMT+03:00] 0000008c HTTPSenderImp I org.apache.axis2.transport.http.impl.httpclient3.HTTPSenderImpl sendViaPost Unable to sendViaPost to url[https://10.0.29.112/axis2/services/VP_POMAgentAPIService]
org.apache.axis2.AxisFault: Connection has been shutdown: javax.net.ssl.SSLException: Received fatal alert: protocol_version
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.http.SOAPMessageFormatter.writeTo(SOAPMessageFormatter.java:78)
at org.apache.axis2.transport.http.AxisRequestEntity.writeRequest(AxisRequestEntity.java:85)
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Avaya Orchestration Designer
» AIC transfer not working while using https, 09/05/2021 03:20:04
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I have informed Avaya support about this. Waiting for their reply.
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Proactive Outreach Manager
» Need POM PDC latest plugins, 09/05/2021 03:13:27
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Avaya Orchestration Designer
» AIC transfer not working while using https, 06/05/2021 07:12:49
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All these EPMS and MPP logs are already shared to Avaya support. They replied no issues in that. From application side also, no issues in appserver logs.
Please share the steps/location to take logs, if need latest logs to analyze.
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