Thank you very much. I have downloaded and uploaded in eclipse. But while calling application in workspace(tomcat running) from experience
portal, I am getting error as attached. Exception thrown at node Set_POMVars(node value attached).

Full logs attached.

06/05/2021 14:53:32 INFO - In Progress | session id:usaumpp01-2021126115321-15 | AlinmaPAY_V2:POMBenfAct-Set_POMVars | | | | | undefined
06/05/2021 14:53:32 DEBUG - Starting class path based discovery
06/05/2021 14:53:32 DEBUG - Loading jar:file:/C:/AlinmaFiles/LatestCode_OD8/apache-tomcat-9.0.30/lib/axiom-dom-1.2.21.jar!/META-INF/axiom.xml
06/05/2021 14:53:33 DEBUG - Discovered implementations: [doom(metaFactory=org.apache.axiom.om.impl.dom.factory.OMDOMMetaFactory,features=[dom(priority=100)])]
06/05/2021 14:53:33 DEBUG - Loading jar:file:/C:/AlinmaFiles/LatestCode_OD8/apache-tomcat-9.0.30/lib/axiom-impl-1.2.21.jar!/META-INF/axiom.xml
06/05/2021 14:53:33 DEBUG - Discovered implementations: [llom(metaFactory=org.apache.axiom.om.impl.llom.factory.OMLinkedListMetaFactory,features=[default(priority=100)])]
06/05/2021 14:53:33 DEBUG - Meta factories:
default: org.apache.axiom.om.impl.llom.factory.OMLinkedListMetaFactory
dom: org.apache.axiom.om.impl.dom.factory.OMDOMMetaFactory
06/05/2021 14:53:33 DEBUG - Entry: AxisOperation::getInputAction
06/05/2021 14:53:33 DEBUG - Exit: AxisOperation::getInputAction null
06/05/2021 14:53:33 DEBUG - Entry: AxisOperation::setSoapAction, previous soapAction: null updated soapAction: urn:anonRobustOp
06/05/2021 14:53:33 DEBUG - Exit: AxisOperation::setSoapAction
06/05/2021 14:53:33 DEBUG - mapActionToOperation: Mapping Action to Operation: action: anonRobustOp; operation: org.apache.axis2.description.RobustOutOnlyAxisOperation@5104a01cnamed: {http://ws.apache.org/namespaces/axis2}anonRobustOp
06/05/2021 14:53:33 DEBUG - DEBUG_FRAME = org.apache.axis2.util.JavaUtils.callStackToString(JavaUtils.java:564)
DEBUG_FRAME = org.apache.axis2.description.AxisService.mapActionToOperation(AxisService.java:878)
DEBUG_FRAME = org.apache.axis2.description.AxisService.addOperation(AxisService.java:724)
DEBUG_FRAME = org.apache.axis2.client.Stub.addAnonymousOperations(Stub.java:234)
DEBUG_FRAME = com.avaya.pim.services.agentapi.client.VP_POMAgentAPIServiceStub.populateAxisService(VP_POMAgentAPIServiceStub.java:40)
DEBUG_FRAME = com.avaya.pim.services.agentapi.client.VP_POMAgentAPIServiceStub.<init>(VP_POMAgentAPIServiceStub.java:762)

Hi, I am using OD 7.0.1 and using POM data connector com.avaya.sce.pdc.pim.ui_3.0.3.007.
I am upgrading application to OD 8. Shall I use the the same PDC? or else Please share the latest pdc plugins.

Please suggest me what kind of fix required. As I mentioned already, same application is working in UAT. Only in production, it is not working.

Yes. You are right. For bad call, there is no eduid created and not writing anything in icconnector log.
But please note that , with same setup, it is working in UAT environment. which Means, writing eduid in iccconnector logs and displaying custom info in AIC client screen.

Please find Logs attached here. Given details of logs below.
And Poornima from Avaya replied at Wednesday, April 21, 2021 3:48 PM, in the attached mail

Good call:
Time Stamp: 06/04/2021 12:09:57:714
EDuID : 606c2564000800000a10d27a23330002
ANI : 39015
called number : 36045

Bad call:
Time Stamp: 06/04/2021 12:26:45
EDuID : no eduid (06/04/2021 12:26:45 INFO - In Progress | session id:usqmpp02-2021096092608-26 |
ANI : 39015
Called number : 36045

In app trace, I can see all logs related AIC custom values before transferring. These values will be displayed in AIC client screen pop and no exception written. Another thing is, the same application is working in UAT. In production only, neither writing iconnector logs(means No eduid) Nor displaying AIC screen values.

I am not getting any error in the EPMS/MPP or Appserver logs. The icconnector application does not write any logs with eduid for bad call. If we use http url, icconnector is writing logs with eduid on both start and end of call.

Dears, We have 2 environments as UAT & Production. If we use http://.. URL in EPMS to call OD application from external Appserver, then AIC screen pop up value is coming to AIC interaction Center client. If we use https://.. URL in EPMS , then in Production, AIC screen pop up value is not coming to AIC interaction Center client. but in UAT it is working fine for both http & https URLs. We checked with Avaya support and they told to check here in DevConnect. Please suggest.
Softwares: AIX 7.2, OD 7.0.1, EPMS 7.2.3 , MPP 7.2.0.0.1117, AIC 7.3.6, IBMWAS 8.5.5.16, JDK 1.8.

In one strategy I added 2 Restricts, one with Friday and second with Saturday with Time in Exception. Seems working fine.

Dear,
As far as I know, In POM Campaign strategy we can set only one calling allowable time in parameters Min Contact Time & Max Contact Time. But there is requirement to set calling allowable time for weekdays from 10 Am to 8 pm am and for weekends from 4pm to 8 pm.
Kindly advice on How can we achieve this?

Ok. So, if it is not going to Approot node, what is the purpose of using Disconnect node in flow. is this Just to inform the system?

Dear, In IVR OD 7.0.1 , from main.flow I called a subflow. In this subflow I used Disconnect node and then return node to return to main.flow. Now in main.flow , I used another return node to close application.
in root node, i used OnDisconnect event and then connected to a Java file for EXIT process. This Java file is not called in this flow.
But if I connect to another menu in main.flow, then tihs java file is called. Not sure why? Please help.

Attached Main.flow screen.

hi

POM contact list

How can we empty POM contact list while Campaign manager is running?

Also during agent transfer using AIC, customer mobile is not coming. Instead it is coming as Agent extension.