Hi guys,
I try to monitor VDN in Call Control tab ( Dashboard) but when i click "Monitor Call Start" (Monitor: CallsViaDevice), this is my problem.
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Outgoing XML 12
<?xml version="1.0" encoding="utf-8"?>
<MonitorStart xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<monitorObject>
<deviceObject typeOfNumber="other" mediaClass="notKnown">4002:aesswo6:0.0.0.0:0</deviceObject>
</monitorObject>
<requestedMonitorFilter>
<callcontrol>
<callCleared>true</callCleared>
<conferenced>true</conferenced>
<connectionCleared>true</connectionCleared>
<delivered>true</delivered>
<diverted>true</diverted>
<established>true</established>
<failed>true</failed>
<held>true</held>
<networkReached>true</networkReached>
<originated>true</originated>
<queued>true</queued>
<retrieved>true</retrieved>
<serviceInitiated>true</serviceInitiated>
<transferred>true</transferred>
</callcontrol>
<logicalDeviceFeature />
</requestedMonitorFilter>
<monitorType>call</monitorType>
<extensions>
<privateData>
<private>
<AvayaEvents xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="">
<invertFilter xmlns="http://www.avaya.com/csta">true</invertFilter>
<callControlPrivate xmlns="http://www.avaya.com/csta">
<enteredDigits>true</enteredDigits>
</callControlPrivate>
</AvayaEvents>
</private>
</privateData>
</extensions>
</MonitorStart>
-----------------------
Incoming XML 12 4002:aesswo6:0.0.0.0:0
<?xml version="1.0" encoding="UTF-8"?>
<CSTAErrorCode xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
<operation>invalidDeviceID</operation>
</CSTAErrorCode>
my Third Party Device Id is "4002:aesswo6:0.0.0.0:0" ( auto fill this textbox when i start monitor in Main tab)
My problem is "invalidDeviceID". I try to monitor VDN in my application but same problem.
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<?xml version="1.0" encoding="UTF-8"?><CSTAErrorCode xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><operation>invalidDeviceID</operation></CSTAErrorCode>
---------------------
DeviceID in my app: 4001:aesswo6:192.168.2.200:0
but my monitorID is empty (in void getThirdPartyCallController_OnStartMonitorResponse(object sender, ThirdPartyCallController.StartMonitorResponseArgs e))
I've used Namespaces; Avaya.ApplicationEnablement.DMCC; IThirdPartyCallController; StartMonitor()
IP Address of the Avaya Communications Manager (SwitchIpInterface) is: 192.168.2.200
AE Service: 6.1
DMCC Dashboard: 6.2.0.29
I need to monitor calls received at a VDN/ACD. How can i do it ?
