Messages posted by EricWainz3

Message
[+] Avaya Orchestration Designer » Using QPOS or EWT with SIP Integration?, 22/05/2015 08:53:42 » Go to message
Is it possible to pass QPOS or EWT with SIP Integration like converse-on for H.323?

[+] Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier) » vis2wav Download, 24/09/2013 11:53:40 » Go to message
I am trying to convert old Conversant voice files from vis to wav. The old Conversant does not have the vis2wav on the server. Does anyone know where I can get a copy of it? Either the Linux or Windows version?

[+] Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier) » Spanish Currency Not Speaking Back Correctly, 25/06/2013 21:00:29 » Go to message
Spanish Audio Variable is not stating the payment due amount correctly. For amount 1266.34 it is stating - 1266 coma 34 dollares, for amount 167.67 it is stating 167 coma 67 dollares. It is an audio variable with a format or Currency, Currencytype of dollars and Dollars currency of Dollars and centavos I am using Localization bundle es-la (3.1.5)

[+] Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier) » QSESM00070 - In Errror Log, 02/04/2012 09:24:48 » Go to message
So, a web services timeout will raise a minor error? Can I catch that error and transfer out to a destination? Would that prevent it from logging a Minor error?

[+] Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier) » QSESM00070 - In Errror Log, 29/03/2012 22:37:38 » Go to message
Is there any way to prevent this from raising a minor alarm on the Experience Portal?

[+] Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier) » QSESM00070 - In Errror Log, 29/03/2012 14:57:03 » Go to message
I am assuming that is differnt than the web service timeout

[+] Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier) » QSESM00070 - In Errror Log, 29/03/2012 14:39:52 » Go to message
Session Slot log.... @2012-03-25 18:44:18,073\|PAVB_00213\|ERROR\|VB\|4605\|Session=da0itas081-2012085234254-6\|Fetch time out when opening timed stream for url = http://10.225.0.22:7080/MatchCom_Refund/Refund_The_Amount?___DDSESSIONID=77BB918F6D354C5A001CE2F476AAD8B4%3A%2FMatchCom_Refund. Timeout was = 15000\|da0itas081#### @2012-03-25 18:44:18,073\|PAVB_03064\|ERROR\|VB\|4605\|Session=da0itas081-2012085234254-6\|error.badfetch.http.905 URI: Refund_The_Amount?___DDSESSIONID=77BB918F6D354C5A001CE2F476AAD8B4%3A%2FMatchCom_Refund\|da0itas081#### @2012-03-25 18:44:18,074\|PAVB_03335\|INFO\|VB\|4605\|Session=da0itas081-2012085234254-6\|Got VoiceXML exception: error.badfetch\|da0itas081#### Trace Log..... 25/03/2012 18:42:54:138 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : SCESession bound to HttpSession 77BB918F6D354C5A001CE2F476AAD8B4 25/03/2012 18:42:54:138 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Browser Version 2.1.4, terminationURL enabled : true 25/03/2012 18:42:54:138 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : PlatformParams:getPlatformParams: __VPVarGlobalDate is 1331197247295 25/03/2012 18:42:54:138 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : PlatformParams:getPlatformParams:Timestamp is 03/08/12 3:00:47 25/03/2012 18:42:54:138 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Start 25/03/2012 18:42:54:139 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : ** Pushed Stack Frame [/MatchCom_Refund] 25/03/2012 18:42:54:139 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Creating variable [Environment] from factory [com.avaya.vp.admin.variables.runtime.AdminVariableFactory] 25/03/2012 18:42:54:139 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Environment 25/03/2012 18:42:54:139 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Creating variable [Out_Call_VDN] from factory [com.avaya.vp.admin.variables.runtime.AdminVariableFactory] 25/03/2012 18:42:54:140 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Creating variable [Number_of_Attempts] from factory [com.avaya.vp.admin.variables.runtime.AdminVariableFactory] 25/03/2012 18:42:54:140 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Number_of_Attempts 25/03/2012 18:42:54:140 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Not able to save posted variable information [__VPVarAppURL] 25/03/2012 18:42:54:140 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Not able to save posted variable information [__VPVarAppDate] 25/03/2012 18:42:54:140 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Not able to save posted variable information [__VPVarGlobalDate] 25/03/2012 18:42:54:140 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Not able to save posted variable information [__VPbreadcrumb] 25/03/2012 18:42:54:140 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Not able to save posted variable information [__VPappvars] 25/03/2012 18:42:54:140 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Not able to save posted variable information [__VPlogpassword] 25/03/2012 18:42:54:140 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Not able to save posted variable information [__VPappname] 25/03/2012 18:42:54:140 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Not able to save posted variable information [__VPapploggingurl] 25/03/2012 18:42:54:140 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Not able to save posted variable information [__VPlogname] 25/03/2012 18:42:54:140 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Not able to save posted variable information [__VPapplog] 25/03/2012 18:42:54:140 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Not able to save posted variable information [__VPvpms] 25/03/2012 18:42:54:140 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Not able to save posted variable information [__VPloglevel] 25/03/2012 18:42:54:140 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___sessionid to complex: session:sessionid as [da0itas081-2012085234254-6] 25/03/2012 18:42:54:140 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Not able to save posted variable information [__VPmaxbackuplogfiles] 25/03/2012 18:42:54:140 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : runtime_platform : Experience Portal 25/03/2012 18:42:54:140 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : runtime_asr : Nuance 9.0 (Quantum) 25/03/2012 18:42:54:141 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : MessageType is speech 25/03/2012 18:42:54:141 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Initializer:applicationStarted:Initializing admin variables... 25/03/2012 18:42:54:141 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Initializer:applicationStarted:__VPVarAppDate is 1332439574733 25/03/2012 18:42:54:141 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Initializer:applicationStarted:Timestamp is 03/22/12 13:06:14 25/03/2012 18:42:54:141 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Initializer:applicationStarted:Appname is Match.com Refund 25/03/2012 18:42:54:202 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Get_Call_Info 25/03/2012 18:42:54:202 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___videonearfmtp to complex: session:videonearfmtp as [unknown] 25/03/2012 18:42:54:202 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___vprdnis to complex: session:vprdnis as [289115@sip.match.com] 25/03/2012 18:42:54:202 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___channel to complex: session:channel as [] 25/03/2012 18:42:54:202 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :redirectinfo___uri to complex: redirectinfo:uri as [] 25/03/2012 18:42:54:202 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :redirectinfo___presentationinfo to complex: redirectinfo:presentationinfo as [] 25/03/2012 18:42:54:202 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :shareduui___value to complex: shareduui:value as [00 \|205423604F6FAD56] 25/03/2012 18:42:54:203 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Collection Mismatch, going bigger, New size is:2 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :complex: shareduui:value[1] as [00] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :complex: shareduui:value[2] as [205423604F6FAD56] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___sessionlabel to complex: session:sessionlabel as [08276090561332718934] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :shareduui___id to complex: shareduui:id as [PD \|FA] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :complex: shareduui:id[1] as [PD] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :complex: shareduui:id[2] as [FA] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :redirectinfo___reason to complex: redirectinfo:reason as [] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___vpcalledextension to complex: session:vpcalledextension as [] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___ani to complex: session:ani as [+18314269344] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___videoheight to complex: session:videoheight as [unknown] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___videocodec to complex: session:videocodec as [unknown] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___videofarfmtp to complex: session:videofarfmtp as [unknown] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___protocolname to complex: session:protocolname as [sip] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___mediatype to complex: session:mediatype as [unknown] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :redirectinfo___screeninginfo to complex: redirectinfo:screeninginfo as [] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___ucid to complex: session:ucid as [08276090561332718934] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___videofps to complex: session:videofps as [unknown] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___vpcoveragereason to complex: session:vpcoveragereason as [Reason=SIP%3Bcause%3D302%3Btext%3D%22Moved%20Temporarily%22&Reason=Redirection%3Bcause%3DNORMAL%3Bavaya-cm-reason%3D%22vector-directory-number%22] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___videoformat to complex: session:videoformat as [unknown] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___videoenabled to complex: session:videoenabled as [unknown] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___sharedmode to complex: session:sharedmode as [shared] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___calltag to complex: session:calltag as [da0itas081-Dallas-CM-1-2012085234254] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___dnis to complex: session:dnis as [289115] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :_sipcallid to simple: _sipcallid as [01ef5fe1775e11ab3c4f7177300] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___vpcoveragetype to complex: session:vpcoveragetype as [] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___uui to complex: session:uui as [PD,00;FA,205423604F6FAD56] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___videobitrate to complex: session:videobitrate as [unknown] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___videowidth to complex: session:videowidth as [unknown] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___protocolversion to complex: session:protocolversion as [2.0] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :session___aai to complex: session:aai as [PD,00;FA,205423604F6FAD56] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Setting session:sessionlabel to ucid->08276090561332718934 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Setting session:ucid to ucid->08276090561332718934 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Assigning [session:ani] to [Insert_Call_Log:ANI] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Assigning [session:dnis] to [Insert_Call_Log:DNIS] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Assigning [session:sessionid] to [Insert_Call_Log:Session_Id] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Assigning [session:ucid] to [Insert_Call_Log:UCID] 25/03/2012 18:42:54:203 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Assigning [Welcome] to [Insert_Call_Log:Outcome] 25/03/2012 18:42:54:204 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Welcome 25/03/2012 18:43:00:737 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Check_for_DTMF_or_Voice 25/03/2012 18:43:00:737 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Welcome___confidence to complex: Welcome:confidence as [1] 25/03/2012 18:43:00:737 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Welcome___nomatchcount to complex: Welcome:nomatchcount as [0] 25/03/2012 18:43:00:737 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Welcome___utterance to complex: Welcome:utterance as [1] 25/03/2012 18:43:00:737 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Welcome___Column0 to complex: Welcome:Column0 as [undefined] 25/03/2012 18:43:00:737 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Welcome___noinputcount to complex: Welcome:noinputcount as [0] 25/03/2012 18:43:00:737 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Welcome___inputmode to complex: Welcome:inputmode as [dtmf] 25/03/2012 18:43:00:737 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Welcome___interpretation to complex: Welcome:interpretation as [1] 25/03/2012 18:43:00:737 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Welcome___value to complex: Welcome:value as [1] 25/03/2012 18:43:00:738 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition1] Expression [Welcome:inputmode] String Equal Ignorecase [DTMF] 25/03/2012 18:43:00:738 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Assigning [D] to [Insert_Call_Log:Menu_Entry_Type] 25/03/2012 18:43:00:738 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Collect_CC_Check 25/03/2012 18:43:00:738 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition1] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [V] 25/03/2012 18:43:00:738 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Collect_CC_DTMF 25/03/2012 18:43:00:739 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [expression] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [FC] 25/03/2012 18:43:00:739 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [expression] Expression [TC_1] Numeric Equal [0] 25/03/2012 18:43:00:739 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal Ignorecase [V] 25/03/2012 18:43:00:739 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal Ignorecase [V] 25/03/2012 18:43:00:739 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Number_of_Attempts 25/03/2012 18:43:00:739 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin VariableField:getStringValue(): return string value for Number_of_Attempts 25/03/2012 18:43:00:739 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : get param for app: Match.com Refund 25/03/2012 18:43:00:739 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Number_of_Attempts 25/03/2012 18:43:00:739 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin VariableField:getStringValue(): return string value for Number_of_Attempts 25/03/2012 18:43:00:739 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : get param for app: Match.com Refund 25/03/2012 18:43:00:739 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Number_of_Attempts 25/03/2012 18:43:00:739 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin VariableField:getStringValue(): return string value for Number_of_Attempts 25/03/2012 18:43:00:739 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : get param for app: Match.com Refund 25/03/2012 18:43:00:739 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Number_of_Attempts 25/03/2012 18:43:00:739 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin VariableField:getStringValue(): return string value for Number_of_Attempts 25/03/2012 18:43:00:739 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : get param for app: Match.com Refund 25/03/2012 18:43:13:758 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Check_Entry 25/03/2012 18:43:13:758 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Collect_CC_DTMF___utterance to complex: Collect_CC_DTMF:utterance as [372806921923009] 25/03/2012 18:43:13:758 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Collect_CC_DTMF___nomatchcount to complex: Collect_CC_DTMF:nomatchcount as [0] 25/03/2012 18:43:13:758 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Collect_CC_DTMF___inputmode to complex: Collect_CC_DTMF:inputmode as [dtmf] 25/03/2012 18:43:13:758 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Collect_CC_DTMF___value to complex: Collect_CC_DTMF:value as [372806921923009] 25/03/2012 18:43:13:758 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Collect_CC_DTMF___noinputcount to complex: Collect_CC_DTMF:noinputcount as [0] 25/03/2012 18:43:13:758 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Collect_CC_DTMF___interpretation to complex: Collect_CC_DTMF:interpretation as [372806921923009] 25/03/2012 18:43:13:758 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Collect_CC_DTMF___confidence to complex: Collect_CC_DTMF:confidence as [1] 25/03/2012 18:43:13:759 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : session id:da0itas081-2012085234254-6 \| MatchCom_Refund:Check_Entry \| \| Collect_CC:inputmode : 25/03/2012 18:43:13:759 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition1] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [V] 25/03/2012 18:43:13:759 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Removing char [ ] from [Collect_CC_DTMF:interpretation] to [Credit_Card_Number] 25/03/2012 18:43:13:759 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition2] Expression [Credit_Card_Number] Numeric Equal [0] 25/03/2012 18:43:13:759 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Assigning [CC Entered] to [Insert_Call_Log:Outcome] 25/03/2012 18:43:13:759 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Verify_CC_Check 25/03/2012 18:43:13:759 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition1] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [V] 25/03/2012 18:43:13:759 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Verify_CC_DTMF 25/03/2012 18:43:13:760 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [V] 25/03/2012 18:43:13:760 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [V] 25/03/2012 18:43:27:618 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Check_LHUN 25/03/2012 18:43:27:618 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Verify_CC_DTMF___noinputcount to complex: Verify_CC_DTMF:noinputcount as [0] 25/03/2012 18:43:27:618 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Verify_CC_DTMF___interpretation to complex: Verify_CC_DTMF:interpretation as [1] 25/03/2012 18:43:27:618 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Verify_CC_DTMF___confidence to complex: Verify_CC_DTMF:confidence as [1] 25/03/2012 18:43:27:618 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Verify_CC_DTMF___utterance to complex: Verify_CC_DTMF:utterance as [1] 25/03/2012 18:43:27:618 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Verify_CC_DTMF___value to complex: Verify_CC_DTMF:value as [1] 25/03/2012 18:43:27:618 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Verify_CC_DTMF___nomatchcount to complex: Verify_CC_DTMF:nomatchcount as [0] 25/03/2012 18:43:27:618 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Verify_CC_DTMF___inputmode to complex: Verify_CC_DTMF:inputmode as [dtmf] 25/03/2012 18:43:27:619 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Check_Results 25/03/2012 18:43:27:619 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition1] Expression [Credit_Card_Vaild] String Equal Ignorecase [true] 25/03/2012 18:43:27:619 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Assigning [Good CC Number] to [Insert_Call_Log:Outcome] 25/03/2012 18:43:27:619 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Get_Zip_Code_Check 25/03/2012 18:43:27:619 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition1] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [V] 25/03/2012 18:43:27:619 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Get_Zip_Code_DTMF 25/03/2012 18:43:27:620 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [expression] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [FZ] 25/03/2012 18:43:27:620 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [expression] Expression [TC_2] Numeric Equal [0] 25/03/2012 18:43:27:620 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [V] 25/03/2012 18:43:27:620 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [V] 25/03/2012 18:43:27:620 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Number_of_Attempts 25/03/2012 18:43:27:620 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin VariableField:getStringValue(): return string value for Number_of_Attempts 25/03/2012 18:43:27:620 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : get param for app: Match.com Refund 25/03/2012 18:43:27:620 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Number_of_Attempts 25/03/2012 18:43:27:620 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin VariableField:getStringValue(): return string value for Number_of_Attempts 25/03/2012 18:43:27:620 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : get param for app: Match.com Refund 25/03/2012 18:43:27:620 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Number_of_Attempts 25/03/2012 18:43:27:620 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin VariableField:getStringValue(): return string value for Number_of_Attempts 25/03/2012 18:43:27:620 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : get param for app: Match.com Refund 25/03/2012 18:43:27:620 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Number_of_Attempts 25/03/2012 18:43:27:620 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin VariableField:getStringValue(): return string value for Number_of_Attempts 25/03/2012 18:43:27:620 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : get param for app: Match.com Refund 25/03/2012 18:43:34:218 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Check_ZIP 25/03/2012 18:43:34:218 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Get_Zip_Code_DTMF___nomatchcount to complex: Get_Zip_Code_DTMF:nomatchcount as [0] 25/03/2012 18:43:34:218 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Get_Zip_Code_DTMF___confidence to complex: Get_Zip_Code_DTMF:confidence as [1] 25/03/2012 18:43:34:218 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Get_Zip_Code_DTMF___utterance to complex: Get_Zip_Code_DTMF:utterance as [95062] 25/03/2012 18:43:34:218 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Get_Zip_Code_DTMF___noinputcount to complex: Get_Zip_Code_DTMF:noinputcount as [0] 25/03/2012 18:43:34:218 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Get_Zip_Code_DTMF___interpretation to complex: Get_Zip_Code_DTMF:interpretation as [95062] 25/03/2012 18:43:34:218 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Get_Zip_Code_DTMF___value to complex: Get_Zip_Code_DTMF:value as [95062] 25/03/2012 18:43:34:218 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Get_Zip_Code_DTMF___inputmode to complex: Get_Zip_Code_DTMF:inputmode as [dtmf] 25/03/2012 18:43:34:218 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition1] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [V] 25/03/2012 18:43:34:218 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Removing char [ ] from [Get_Zip_Code_DTMF:interpretation] to [ZIP_Code] 25/03/2012 18:43:34:219 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Verify_ZIP_DTMF 25/03/2012 18:43:34:219 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [V] 25/03/2012 18:43:34:219 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [V] 25/03/2012 18:43:41:978 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Reviewing 25/03/2012 18:43:41:978 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Verify_ZIP_DTMF___interpretation to complex: Verify_ZIP_DTMF:interpretation as [1] 25/03/2012 18:43:41:978 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Verify_ZIP_DTMF___value to complex: Verify_ZIP_DTMF:value as [1] 25/03/2012 18:43:41:978 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Verify_ZIP_DTMF___noinputcount to complex: Verify_ZIP_DTMF:noinputcount as [0] 25/03/2012 18:43:41:978 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Verify_ZIP_DTMF___utterance to complex: Verify_ZIP_DTMF:utterance as [1] 25/03/2012 18:43:41:978 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Verify_ZIP_DTMF___confidence to complex: Verify_ZIP_DTMF:confidence as [1] 25/03/2012 18:43:41:979 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Verify_ZIP_DTMF___nomatchcount to complex: Verify_ZIP_DTMF:nomatchcount as [0] 25/03/2012 18:43:41:979 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Verify_ZIP_DTMF___inputmode to complex: Verify_ZIP_DTMF:inputmode as [dtmf] 25/03/2012 18:43:44:029 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Sent_CC_To_WebService 25/03/2012 18:43:44:029 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Assigning [N] to [Insert_Call_Log:Refunded] 25/03/2012 18:43:44:029 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition1] Expression [Environment] String Equal [PROD] 25/03/2012 18:43:44:029 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Environment 25/03/2012 18:43:44:029 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin VariableField:getStringValue(): return string value for Environment 25/03/2012 18:43:44:029 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : get param for app: Match.com Refund 25/03/2012 18:43:44:030 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Collecting [372806021023000] from:Credit_Card_Number 25/03/2012 18:43:44:030 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Collecting [95000] from:ZIP_Code 25/03/2012 18:43:44:030 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Calling Web Service [RightNowWebService] at [https://rightnow.match.corp/query.asmx] operation [IVRRefundCheck] 25/03/2012 18:43:44:031 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Setting web service timeout to 45 seconds 25/03/2012 18:43:45:283 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing [101.9400] to:IVRRefundCheckResult:lastTransactionAmount 25/03/2012 18:43:45:283 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing [12/11/2011] to:IVRRefundCheckResult:lastTransactionDate 25/03/2012 18:43:45:283 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing [0] to:IVRRefundCheckResult:requestStatusCode 25/03/2012 18:43:45:283 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing [110523688] to:IVRRefundCheckResult:transactionId 25/03/2012 18:43:45:283 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing [59751160] to:IVRRefundCheckResult:userId 25/03/2012 18:43:45:283 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Check_CC_Responce 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Assigning [IVRRefundCheckResult:RequestStatusCode] to [Insert_Call_Log:WebService_RC] 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Assigning [IVRRefundCheckResult:UserId] to [Insert_Call_Log:User_ID] 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition1] Expression [IVRRefundCheckResult:RequestStatusCode] String Equal [0] 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : IndexOf ["."] in [IVRRefundCheckResult:LastTransactionAmount] to [Money_Index] 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Substring [IVRRefundCheckResult:LastTransactionAmount] to [Insert_Call_Log:Refund_Amount] start [0] number of characters [3] 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Adding [Money_Index] and [1] to [Money_Index] 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Substring [IVRRefundCheckResult:LastTransactionAmount] to [Cents] start [4] number of characters [2] 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Concatenating [.] to [Insert_Call_Log:Refund_Amount] 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Concatenating [Cents] to [Insert_Call_Log:Refund_Amount] 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Assigning [IVRRefundCheckResult:LastTransactionDate] to [Insert_Call_Log:Last_Bill_Date] 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition2] Expression [Environment] String Equal [PROD] 25/03/2012 18:43:45:284 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Environment 25/03/2012 18:43:45:284 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin VariableField:getStringValue(): return string value for Environment 25/03/2012 18:43:45:284 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : get param for app: Match.com Refund 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Assigning [IVRRefundCheckResult:TransactionId] to [Insert_Call_Log:Transaction_ID] 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Concatenating [Insert_Call_Log:Refund_Amount] to [Dollar_Amount] 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Assigning NULL to [Insert_Call_Log:Refund_Amount] 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition3] Expression [Insert_Call_Log:WebService_RC] String Equal [0] 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Ask_to_Refund_Check 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition1] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [V] 25/03/2012 18:43:45:284 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Ask_to_Refund_DTMF 25/03/2012 18:43:45:285 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [V] 25/03/2012 18:43:45:285 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [V] 25/03/2012 18:43:45:285 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Number_of_Attempts 25/03/2012 18:43:45:285 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin VariableField:getStringValue(): return string value for Number_of_Attempts 25/03/2012 18:43:45:285 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : get param for app: Match.com Refund 25/03/2012 18:43:45:285 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Number_of_Attempts 25/03/2012 18:43:45:285 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin VariableField:getStringValue(): return string value for Number_of_Attempts 25/03/2012 18:43:45:285 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : get param for app: Match.com Refund 25/03/2012 18:43:45:286 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Number_of_Attempts 25/03/2012 18:43:45:286 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin VariableField:getStringValue(): return string value for Number_of_Attempts 25/03/2012 18:43:45:286 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : get param for app: Match.com Refund 25/03/2012 18:43:45:286 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Number_of_Attempts 25/03/2012 18:43:45:286 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin VariableField:getStringValue(): return string value for Number_of_Attempts 25/03/2012 18:43:45:286 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : get param for app: Match.com Refund 25/03/2012 18:43:45:286 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Number_of_Attempts 25/03/2012 18:43:45:286 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin VariableField:getStringValue(): return string value for Number_of_Attempts 25/03/2012 18:43:45:286 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : get param for app: Match.com Refund 25/03/2012 18:44:03:058 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Refund_The_Amount 25/03/2012 18:44:03:058 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Ask_to_Refund_DTMF___nomatchcount to complex: Ask_to_Refund_DTMF:nomatchcount as [0] 25/03/2012 18:44:03:058 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Ask_to_Refund_DTMF___utterance to complex: Ask_to_Refund_DTMF:utterance as [1] 25/03/2012 18:44:03:058 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Ask_to_Refund_DTMF___interpretation to complex: Ask_to_Refund_DTMF:interpretation as [1] 25/03/2012 18:44:03:058 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Ask_to_Refund_DTMF___confidence to complex: Ask_to_Refund_DTMF:confidence as [1] 25/03/2012 18:44:03:058 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Ask_to_Refund_DTMF___inputmode to complex: Ask_to_Refund_DTMF:inputmode as [dtmf] 25/03/2012 18:44:03:058 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Ask_to_Refund_DTMF___noinputcount to complex: Ask_to_Refund_DTMF:noinputcount as [0] 25/03/2012 18:44:03:058 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Storing :Ask_to_Refund_DTMF___value to complex: Ask_to_Refund_DTMF:value as [1] 25/03/2012 18:44:03:058 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Substring [Dollar_Amount] to [Insert_Call_Log:Refund_Amount] start [1] number of characters [-1] 25/03/2012 18:44:03:058 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition1] Expression [Environment] String Equal [PROD] 25/03/2012 18:44:03:058 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin SimpleVariable:getSimpleVariable(): return admin simple variable - Environment 25/03/2012 18:44:03:058 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Admin VariableField:getStringValue(): return string value for Environment 25/03/2012 18:44:03:058 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : get param for app: Match.com Refund 25/03/2012 18:44:03:059 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Collecting [110523688] from:Insert_Call_Log:Transaction_ID 25/03/2012 18:44:03:059 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Calling Web Service [RightNowWebService] at [https://rightnow.match.corp/query.asmx] operation [IVRRefundAttempt] 25/03/2012 18:44:03:059 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Setting web service timeout to 45 seconds 25/03/2012 18:44:18:076 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : Write_Call_Data 25/03/2012 18:44:18:076 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Assigning [TC_1] to [Insert_Call_Log:Menu_Counter_2] 25/03/2012 18:44:18:076 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Assigning [TC_2] to [Insert_Call_Log:Menu_Counter_4] 25/03/2012 18:44:18:076 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition1] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [D] 25/03/2012 18:44:18:076 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Adding [Collect_CC_DTMF:noinputcount] and [Collect_CC_DTMF:nomatchcount] to [Insert_Call_Log:Menu_Counter_1] 25/03/2012 18:44:18:076 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Adding [Get_Zip_Code_DTMF:noinputcount] and [Get_Zip_Code_DTMF:nomatchcount] to [Insert_Call_Log:Menu_Counter_3] 25/03/2012 18:44:18:076 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [condition3] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [FZ] 25/03/2012 18:44:18:076 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : [expression1] Expression [Insert_Call_Log:Menu_Entry_Type] String Equal [FC] 25/03/2012 18:44:18:077 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Executing DB statement : [INSERT INTO dbo.Call_Log ( Session_Id, UCID, ANI, DNIS, Transfer_To, Outcome, Menu_Entry_Type, Refunded, Transaction_ID, User_ID, Menu_Counter_1, Menu_Counter_2, Menu_Counter_3, Menu_Counter_4, WebService_RC, Last_Bill_Date, Refund_Amount, WebService_RC_2 ) VALUES ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ? )] 25/03/2012 18:44:18:081 DEBUG - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Rows affected : [1] 25/03/2012 18:44:18:082 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Using SCESession 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund servlet : End_Call 25/03/2012 18:44:18:086 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Removing session from AvayaSessionTermination Servlet 25/03/2012 18:44:18:086 INFO - 77BB918F6D354C5A001CE2F476AAD8B4:/MatchCom_Refund : Termination URL reply : <?xml version="1.0" encoding="UTF-8"?> <vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us"> </vxml>

[+] Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier) » QSESM00070 - In Errror Log, 29/03/2012 13:18:30 » Go to message
Experience Portal is getting 1 every few days an error.badfetch.http.905 when calling a web service. Work great 99.9% of the time.

[+] Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier) » CSTA Error 13 - No observer on extension, 23/12/2011 13:44:38 » Go to message
I will review that post. But do you have any idea why after I got the CSTA Error 13 that it lost the monitor on all of the ports?

[+] Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier) » CSTA Error 13 - No observer on extension, 22/12/2011 19:38:18 » Go to message
Application work fine until I got an CSTA Error: 13. After that every call get a No observer on extension

[+] Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier) » CTI UUI Not Passing, 23/11/2011 14:00:50 » Go to message
I looked at those posts and I put everything in differnt data nodes. Still no good. You can see the data getting passed to the connector but when then then connector is not passing it along. 22/11/2011 14:18:56 DEBUG - <the_app> : CTICommand.execute: request to manager is http://10.1.1.220:8080/cticonnector/Dial?callee%3D15002%26uui%3D1111111111%2C2222222222%2CN%26uuiAsAscii%3Dfalse%26ringMax%3D7%26extension%3D14796&k=jULF3zva5F%2BvsT%2ByuvMjVCssDUuyWR6UXEvWVmzMwfE%3D 22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.execute: callinfo from Manager is callid=3657&ani=14796&dnis=15002&extension=14796&ucID=00001036571321993136&uui= &state=established

[+] Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier) » CTI UUI Not Passing, 22/11/2011 15:29:19 » Go to message
UUI informatin net getting set / passed. I get an inbound call put it on hold dial another number with UUI information and then transfer it but I an not getting the UUI information. Debug information below. 22/11/2011 14:18:56 DEBUG - <the_app> : CTICommand.setCallInfoVariableValues: State held 22/11/2011 14:18:56 DEBUG - <the_app> : VariableUtil.getVariableValue: Variable value is 15002 22/11/2011 14:18:56 DEBUG - <the_app> : VariableUtil.getVariableValue: Variable value is 1111111111,2222222222,N 22/11/2011 14:18:56 DEBUG - <the_app> : CTICommand.execute: encrypted value is jULF3zva5F+vsT+yuvMjVCssDUuyWR6UXEvWVmzMwfE= 22/11/2011 14:18:56 DEBUG - <the_app> : CTICommand.execute: request to manager is http://10.1.1.220:8080/cticonnector/Dial?callee%3D15002%26uui%3D1111111111%2C2222222222%2CN%26uuiAsAscii%3Dfalse%26ringMax%3D7%26extension%3D14796&k=jULF3zva5F%2BvsT%2ByuvMjVCssDUuyWR6UXEvWVmzMwfE%3D 22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.execute: callinfo from Manager is callid=3657&ani=14796&dnis=15002&extension=14796&ucID=00001036571321993136&uui= &state=established 22/11/2011 14:19:01 DEBUG - <the_app> : CallInfo.doGetCallInfo: Populating call info variable values... 22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.setCallInfoVariableValues: Call ID 3657 22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.setCallInfoVariableValues: Calling # (ANI) 14796 22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.setCallInfoVariableValues: Called # (DNIS) 15002 22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.setCallInfoVariableValues: Ext 14796 22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.setCallInfoVariableValues: UCID 00001036571321993136 22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.setCallInfoVariableValues: UUI 22/11/2011 14:19:01 DEBUG - <the_app> : CTICommand.setCallInfoVariableValues: State established

[+] Avaya Orchestration Designer/Dialog Designer (Archive - Oct 2013 and earlier) » CTI Hangs, 15/12/2009 14:30:09 » Go to message
I have developed an application in DD 5.x for a Voice Portal 5.x that uses Avaya CTI. The application will try to call an external support phone. By putting the original call on Hold then Dial the external number then it will present them with a message telling them to press 1 to connect their call. Everything work fin IF the person being called answers there phone. They don't have to press 1 or do anything they just need to answer it. If they don't answer the phone the call hangs on that port. When I ran some traces I can see the call time out from the collect prompt but then it just stops and hangs. Any idea would be greatly appreciated.

[+] DMCC .NET API: Client Development (Archive - Oct 2013 and earlier) » Changing Outgoing ANI, 01/10/2007 13:19:42 » Go to message
Is there a way to change the outgoing ANI on a per call basis?

[+] Avaya Orchestration Designer » Manually editing the Database DBOP file, 10/02/2014 08:33:11 » Go to message
I found it. That worked. Thanks.

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