Message |
[+]
Engagement Designer
» Engagement Designer 3.2 Changes?, 03/10/2016 15:50:48
» Go to message
|
|
At this point it's exploratory but I am looking at primarily building custom tasks.
|
|
[+]
Engagement Designer
» Engagement Designer 3.2 Changes?, 03/10/2016 10:02:19
» Go to message
|
|
Is there a list of 3.2 changes that are expected?
I'm just wondering if I need to stall a bit before really pushing forward on development or if a lot of my work will have to change anyways.
Thank you
|
|
[+]
Engagement Designer
» Creating Dynamic Task, 03/10/2016 09:59:00
» Go to message
|
|
I think you've already figured this out but for historical purposes:
The ED SDK requires the 3.1.1 version of the Breeze SDK to be installed. The 3.1.1.1 SDK doesn't build correctly.
|
|
[+]
Engagement Designer
» Setting version in dynamic task, 03/10/2016 09:49:10
» Go to message
|
|
I changed my svar pom.xml to have the destFileName:
<destFileName>${serviceName}-${serviceVersion}.svar</destFileName>
This should allow it to pull the changes from the variable in the parent project down.
|
|
[+]
Avaya Breeze
» Logging for custom task type, 26/09/2016 10:42:07
» Go to message
|
|
|
|
[+]
Avaya Breeze
» Logging for custom task type, 22/09/2016 18:10:47
» Go to message
|
|
I've built a custom task type that only does some logging. It appears to run fully but none of the logger methods put anything into the log file in /var/log/Avaya/services/<mytaskname>/<mytaskname>.log
I have run "ce dlogon <mytaskname>" to turn up the logging. When I run "ce dlogv <mytastname>" I get a message printed: "no output from previous pipe element"
Any ideas on how to get logging to work? I'm using the 3.1.0.2.3102005 version of the sdk and the 3.1.0.2.013102007 version of ED (it's a collaboratory instance)
Thank you,
Andrew Gracey
|
|
[+]
Avaya Aura Contact Center APIs
» ACCS/AACC reporting with call intrinsics, 03/11/2015 18:32:26
» Go to message
|
|
It doesn't seem possible with custom intrinsic values but I found that the "dbo"."eCSRIntrinsicStat" table has the information in it that I'm looking for anyways.
|
|
[+]
Avaya Aura Contact Center APIs
» ACCS/AACC reporting with call intrinsics, 02/11/2015 15:00:33
» Go to message
|
|
Is it possible to get calls along with a custom intrinsic variable in a historical report?
I'm having issues finding documentation on building custom reports in ACCS. It seems like a lot of the tooling to do so in AACC doesn't exist in ACCS.
|
|
[+]
Avaya Aura Contact Center APIs
» Orchestration Designer-AACC-How to calculate String length, 27/10/2015 11:13:58
» Go to message
|
|
I believe you would use the Host Data Exchange to ask an external service to do it for you.
|
|