Hello ,
Can I get IP address of IP phone from ACDAddressEvent when agent logged on an IP phone.

Or any other solution to get ip address of IP phone from any JTAPI Events

Thanks a lot

None of the AES APIs will give you access to the IP Addresses of phones.

If your interest is in SIP phones only, the Session Manager Element Manager Web Services SDK might be of use to you. You can get information on this at https://www.devconnectprogram.com/site/global/products_resources/avaya_aura_session_manager/interfaces/index.gsp

Correction. It looks like the System Management Service (SMS) SDK of AES has been updated to include support for "status station" and "list registered-ip-stations". This means that you can use SMS to programmatically get the data that these SAT commands would provide.

For H.323 phones you can therefore use SMS to query the Signaling IP address for a station/stations using either command. During a call, you can also use "status station" to find out the media (RTP) address if it is likely to be different to the Signaling address.

You can get more information at https://www.devconnectprogram.com/site/global/products_resources/avaya_aura_application_enablement_services/releases/10_1_2/index.gsp#download-7

Note that SIP stations do not register to CM so you would need to use the SM SDK in my previous post for them.

Martin