Please login or register to access secure site features.

Note: By continuing to use DevConnect Program Services you agree to our latest Registered Member Terms.

Sign in using DevConnect ID

Forgot password?

Trouble logging in?

Submit a ticket for Registration Support.

I have an SSO ID

sign in

Don't have a DevConnect or SSO ID ?

Create a DevConnect account or join the program.

register now

Avaya SocialConnector Snap-in

Product Overview

The SocialConnector Snap-in is deployed with the Avaya Oceana Solution and acts as a connector to social media platforms such as Facebook, Twitter and Kik. SocialConnector Snap-in interacts with Social Media gateways to send and receive data to and from Social Media platforms. Using the SocialConnector Snap-in API, developers can create solutions that integrate any third-party social gateways with the Avaya Oceana Solution.


  • The SocialConnector Snap-in provides a ReST API and reference implementations.
  • The API enables third-party social gateways to send messages to the Avaya Oceana Solution and receive a response from an Avaya Oceana agent or bot.

Release News

Latest Release