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Avaya Orchestration Designer
» Speech application & outbound call, 13/07/2016 04:04:05
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Hi WilsonYu,
Thank you for the answer!
In that case I would like to re-phrase my question: Is it possible to make a transfer (blind, bridged) from vxml application (written in OD) which in its turn was launched from ccxml application (within a started dialog)?
And one more time about outbound call from ccxml: is it possible to somehow transfer ani to the callee? Or can I somehow substitute my own ani while outbound call in ccxml?
May be something has been changed since last discussions and now there is an answer.
Thanks in advance for your clarifications!
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Avaya Orchestration Designer
» CCXML application vs Avaya IC, 12/07/2016 12:12:47
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Hi WilsonYu!
Thanks for the answer!
Ok, now I see that Avaya IC Connector cannot be used in ccxml applications.
Then the question is: Is it possible to interact with AIC in ccxml applications at all (like Avaya IC Connector with OD vxml application)?
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Avaya Orchestration Designer
» Speech application & outbound call, 12/07/2016 12:08:56
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Hi WilsonYu!
Thanks for recommendation.
Yep, I have checked this applications in advance and the scenario I have provided in my initial post was successfully implemented with ccxml.
But I faced with a problem that after I make a createcall a callee see something like "EP port 14 H323" at phone device screen instead of the number I have provided in the callerid attribute. I checked the forum and found that Avaya has no restriction in the documentation but callerid does not work for H323 protocol. It works only for SIP but I have no SIP trunk.
So, I have started to dig into the way to do it with voice XML application instead.
With voice XML application I found a standard way to make a transfer of incoming call but it is not what I need. I need EP to make both calls with out user involvement.
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Avaya Orchestration Designer
» Speech application & outbound call, 12/07/2016 09:50:07
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Hi All!
I am a newbie to OD and stuff around.
But I'am trying to understand the way I can implement the following requirement.
(Probably it is not possible but I will be glad if someone experienced can confirm it).
Well, I want to execute a new SOAP request LaunchVXMLRequest towards AppIntfWS service.
The request must launch voiceXML application. VoiceXML application should made outbound call (Call1), ask client of a number (for Call2) to be transferred to and after input is finished - connect Call1 and Call2.
I saw an example provided within disk (testblindtransfer.vxml) but as far as I see it works when caller make call1 directly to the number, so application starts having incoming call.
I want vxml application make both calls and then connect them.
Is it possible at all?
Thanks in advance,
Vasily.
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Avaya Orchestration Designer
» CCXML application vs Avaya IC, 12/07/2016 09:47:08
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Hi All,
Is it possible somehow to use together CCXML application (created in OD) and Avaya IC?
For example it is easy with Voice XML application by setting the property (Avaya IC Connector) of the project property in OD.
Thanks in advance!
Vasily.
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