26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : SCESession bound to HttpSession 20E1C843DE9997CC4F567C60E2BE4448
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : Start
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : ** Pushed Stack Frame [/SRS_Main_CTI]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :__VPbreadcrumb to simple: __VPbreadcrumb as [disabled]
26/04/2011 00:14:16 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Not able to save posted variable information [__VPbreadcrumb]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :__VPlogpassword to simple: __VPlogpassword as [ZUJ+53KA6Rt1gwJGIWE/OqlPOibhzanRRI1CNjfvF8wxTGCd+JEunaGm9EBT+OTT]
26/04/2011 00:14:16 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Not able to save posted variable information [__VPlogpassword]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :__VPappname to simple: __VPappname as [TW - Texas North IBSD]
26/04/2011 00:14:16 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Not able to save posted variable information [__VPappname]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :__VPapploggingurl to simple: __VPapploggingurl as [https://192.168.221.32/axis/services/VPReport4]
26/04/2011 00:14:16 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Not able to save posted variable information [__VPapploggingurl]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :__VPlogname to simple: __VPlogname as [%default%go3PDaMe7eMDPfmh]
26/04/2011 00:14:16 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Not able to save posted variable information [__VPlogname]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___vpreporturl to complex: session:vpreporturl as [http://192.168.221.32/axis/services/Report]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :__VPloglevel to simple: __VPloglevel as [Info]
26/04/2011 00:14:16 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Not able to save posted variable information [__VPloglevel]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___sessionid to complex: session:sessionid as [mpp2-2011116051417-7]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :__VPmaxbackuplogfiles to simple: __VPmaxbackuplogfiles as [10]
26/04/2011 00:14:16 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Not able to save posted variable information [__VPmaxbackuplogfiles]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : runtime_platform : Voice Portal
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : runtime_asr : SRGS-Literals
26/04/2011 00:14:16 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : *** Reply for [/SRS_Main_CTI/Start] ***
26/04/2011 00:14:16 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Dialog Designer"/>
3:<meta name="runtime-version" content="05.00.17"/>
4:<meta name="runtimecommon-version" content="05.00.17"/>
5:<meta name="copyright" content="Copyright (c) 2002-2010, Avaya"/>
6:<link next="SetTransferCode?___DDSESSIONID=20E1C843DE9997CC4F567C60E2BE4448%3A%2FSRS_Main_CTI" dtmf="0">
7:</link>
8:<script>
9:function getnbest( item, nbest ) {
10: var len = application.lastresult$.length;
11: var result = "";
12:
13: if ( len > nbest) {
14: len = nbest;
15: }
16: for (var i = 0; i < len; i++) {
17: if (i > 0) {
18: result += " |";
19: }
20: var temp = "application.lastresult$[" + i + "]." + item;
21: result += extractprops( "", eval(temp));
22: }
23: return result;
24:}
25:
26:function extractprops ( parent, obj ) {
27: var prop, name, result = "";
28: var count = 1;
29: if ( typeof ( obj ) == "object" ) {
30: for ( prop in obj ) {
31: name = parent + prop;
32: if ( typeof ( obj [ prop ] ) == "object" ) {
33: result += extractprops( name+".", obj [ prop ] );
34: } else {
35: if (count == 1) {
36: result = obj [ prop ];
37: } else {
38: result += " " + obj [ prop ];
39: }
40: }
41: count = count + 1;
42: }
43: } else {
44: if (obj == undefined ) {
45: result += "undefined";
46: } else {
47: result += obj;
48: }
49: }
50: return result;
51:}
52:
53:function startswith ( value, startwith ) {
54: var index;
55: index = value.indexOf(startwith, 0);
56: if ( index == 0 ) {
57: return true;
58: } else {
59: return false;
60: }
61:}
62:
63:function containsUndefined ( value ) {
64: var index;
65: index = value.indexOf('undefined', 0);
66: if ( index == -1 ) {
67: return false;
68: } else {
69: return true;
70: }
71:}
72:
73:</script>
74:<script>
75:function objectToString( obj ) {
76: try {
77: var result = "";
78: result += getobjectprops( "", obj);
79: if (result.charAt(0) == '|' ) {
80: result = result.substring(1);
81: }
82: } catch (errMsg) {
83: return("undefined");
84: }
85: return result;
86:}
87:
88:function getobjectprops ( parent, obj ) {
89: var prop, name, result = "";
90: if ( typeof ( obj ) == "object" ) {
91: for ( prop in obj ) {
92: name = parent + prop;
93: if ( typeof ( obj [ prop ] ) == "object" ) {
94: result += extractprops( name+".", obj [ prop ] );
95: } else {
96: result += "|" + obj [ prop ];
97: }
98: }
99: } else {
100: if (obj == undefined ) {
101: result += "undefined";
102: } else {
103: result += obj;
104: }
105: }
106: return result;
107:}
108:</script>
109:<var name="_avayaExitReason" expr="''"/>
110:<var name="_avayaExitInfo1" expr="''"/>
111:<var name="_avayaExitInfo2" expr="''"/>
112:<property name="interdigittimeout" value="5s" />
113:<catch event="connection.disconnect">
114:<goto next="ReportTotalHangups?___DDSESSIONID=20E1C843DE9997CC4F567C60E2BE4448%3A%2FSRS_Main_CTI"/>
115:</catch>
116:<catch event="connection.disconnect.hangup">
117:<goto next="ReportTotalHangups?___DDSESSIONID=20E1C843DE9997CC4F567C60E2BE4448%3A%2FSRS_Main_CTI"/>
118:</catch>
119:<catch event="error.badfetch">
120:<var name="event_message" expr="try {objectToString(_message)} catch (errMsg) {'undefined'}"/>
121:<var name="event_name" expr="try {objectToString(_event)} catch (errMsg) {'undefined'}"/>
122:<submit next="errReport?___DDSESSIONID=20E1C843DE9997CC4F567C60E2BE4448%3A%2FSRS_Main_CTI" namelist="event_message event_name" method="post" enctype="multipart/form-data"/>
123:</catch>
124:<catch event="error.runtime">
125:<var name="event_message" expr="try {objectToString(_message)} catch (errMsg) {'undefined'}"/>
126:<var name="event_name" expr="try {objectToString(_event)} catch (errMsg) {'undefined'}"/>
127:<submit next="errReport?___DDSESSIONID=20E1C843DE9997CC4F567C60E2BE4448%3A%2FSRS_Main_CTI" namelist="event_message event_name" method="post" enctype="multipart/form-data"/>
128:</catch>
129:<catch event="error.noresource">
130:<var name="event_message" expr="try {objectToString(_message)} catch (errMsg) {'undefined'}"/>
131:<var name="event_name" expr="try {objectToString(_event)} catch (errMsg) {'undefined'}"/>
132:<submit next="errReport?___DDSESSIONID=20E1C843DE9997CC4F567C60E2BE4448%3A%2FSRS_Main_CTI" namelist="event_message event_name" method="post" enctype="multipart/form-data"/>
133:</catch>
134:<catch event="error.resource">
135:<var name="event_message" expr="try {objectToString(_message)} catch (errMsg) {'undefined'}"/>
136:<var name="event_name" expr="try {objectToString(_event)} catch (errMsg) {'undefined'}"/>
137:<submit next="errReport?___DDSESSIONID=20E1C843DE9997CC4F567C60E2BE4448%3A%2FSRS_Main_CTI" namelist="event_message event_name" method="post" enctype="multipart/form-data"/>
138:</catch>
139:<catch event="error.badfetch.http.905">
140:<var name="event_message" expr="try {objectToString(_message)} catch (errMsg) {'undefined'}"/>
141:<var name="event_name" expr="try {objectToString(_event)} catch (errMsg) {'undefined'}"/>
142:<submit next="errReport?___DDSESSIONID=20E1C843DE9997CC4F567C60E2BE4448%3A%2FSRS_Main_CTI" namelist="event_message event_name" method="post" enctype="multipart/form-data"/>
143:</catch>
144:<catch event="error.badfetch.http.500" count="1">
145:<var name="event_message" expr="try {objectToString(_message)} catch (errMsg) {'undefined'}"/>
146:<var name="event_name" expr="try {objectToString(_event)} catch (errMsg) {'undefined'}"/>
147:<submit next="errReport?___DDSESSIONID=20E1C843DE9997CC4F567C60E2BE4448%3A%2FSRS_Main_CTI" namelist="event_message event_name" method="post" enctype="multipart/form-data"/>
148:</catch>
149:<catch event="error.badfetch.http.500" count="2">
150:<exit namelist="_avayaExitReason _avayaExitInfo1 _avayaExitInfo2"/>
151:</catch>
152:<catch event="error.badfetch.http.404" count="1">
153:<var name="event_message" expr="try {objectToString(_message)} catch (errMsg) {'undefined'}"/>
154:<var name="event_name" expr="try {objectToString(_event)} catch (errMsg) {'undefined'}"/>
155:<submit next="errReport?___DDSESSIONID=20E1C843DE9997CC4F567C60E2BE4448%3A%2FSRS_Main_CTI" namelist="event_message event_name" method="post" enctype="multipart/form-data"/>
156:</catch>
157:<catch event="error.badfetch.http.404" count="2">
158:<exit namelist="_avayaExitReason _avayaExitInfo1 _avayaExitInfo2"/>
159:</catch>
160:<meta name="marker" content="Avaya Dialog Designer Root End"/>
161:<form id="Start">
162:<script>
163:function getArray( arrayName, item ) {
164: try {
165: var len = eval( arrayName +'.length;');
166: var result = "";
167:
168: for (var i = 0; i < len; i++) {
169: if (i > 0) {
170: result += " |";
171: }
172: var temp = arrayName + "[" + i + "]." + item;
173: result += eval(temp);
174: }
175: return result;
176: } catch (errMsg) {
177: return('unknown');
178: }
179:}
180:function getRedirect( item ) {
181: return(getArray('session.connection.redirect', item));
182:}
183:function getShareduui( item ) {
184: return(getArray('session.avaya.uui.shared', item));
185:}
186:function getScriptItem( item ) {
187: try {
188: var result = "";
189: result += eval(item);
190: return result;
191: } catch (errMsg) {
192: return('unknown');
193: }
194:}
195:function getSIPCallID() {
196: try {
197: if ( session___protocolname == 'sip' ) {
198: var temp = getScriptItem( 'session.connection.protocol.sip.callid' );
199: return(eval(temp));
200: } else {
201: return('unknown');
202: }
203: } catch (errMsg) {
204: return('unknown');
205: }
206:}
207:</script>
208:<var name="session___aai"/>
209:<var name="session___ani"/>
210:<var name="session___dnis"/>
211:<var name="session___protocolname"/>
212:<var name="session___protocolversion"/>
213:<var name="session___uui"/>
214:<var name="session___calltag"/>
215:<var name="session___channel"/>
216:<var name="session___vpcalledextension"/>
217:<var name="session___vpcoveragereason"/>
218:<var name="session___vpcoveragetype"/>
219:<var name="session___vprdnis"/>
220:<var name="redirectinfo___uri"/>
221:<var name="redirectinfo___presentationinfo"/>
222:<var name="redirectinfo___screeninginfo"/>
223:<var name="redirectinfo___reason"/>
224:<var name="session___sharedmode"/>
225:<var name="shareduui___id"/>
226:<var name="shareduui___value"/>
227:<var name="session___sessionlabel"/>
228:<var name="_sipcallid"/>
229:<var name="session___mediatype"/>
230:<var name="session___videoenabled"/>
231:<var name="session___videocodec"/>
232:<var name="session___videoformat"/>
233:<var name="session___videowidth"/>
234:<var name="session___videoheight"/>
235:<var name="session___videofps"/>
236:<var name="session___videobitrate"/>
237:<var name="session___videonearfmtp"/>
238:<var name="session___videofarfmtp"/>
239:<var name="session___ucid"/>
240:<block>
241:<assign name="session___aai" expr="getScriptItem( 'session.connection.aai' )"/>
242:<assign name="session___ani" expr="getScriptItem( 'session.connection.remote.uri' )"/>
243:<assign name="session___dnis" expr="getScriptItem( 'session.connection.local.uri' )"/>
244:<assign name="session___protocolname" expr="getScriptItem( 'session.connection.protocol.name' )"/>
245:<assign name="session___protocolversion" expr="getScriptItem( 'session.connection.protocol.version' )"/>
246:<assign name="session___uui" expr="getScriptItem( 'session.avaya.telephone.uui' )"/>
247:<assign name="session___calltag" expr="getScriptItem( 'session.avaya.telephone.callid' )"/>
248:<assign name="session___channel" expr="getScriptItem( 'session.avaya.telephone.called_extension' )"/>
249:<assign name="session___vpcalledextension" expr="getScriptItem( 'session.avaya.telephone.called_extension' )"/>
250:<assign name="session___vpcoveragereason" expr="getScriptItem( 'session.avaya.telephone.coverage_reason' )"/>
251:<assign name="session___vpcoveragetype" expr="getScriptItem( 'session.avaya.telephone.coverage_type' )"/>
252:<assign name="session___vprdnis" expr="getScriptItem( 'session.avaya.telephone.rdnis' )"/>
253:<assign name="redirectinfo___uri" expr="getRedirect('uri')"/>
254:<assign name="redirectinfo___presentationinfo" expr="getRedirect('pi')"/>
255:<assign name="redirectinfo___screeninginfo" expr="getRedirect('si' )"/>
256:<assign name="redirectinfo___reason" expr="getRedirect('reason' )"/>
257:<assign name="session___sharedmode" expr="getScriptItem( 'session.avaya.uui.mode' )"/>
258:<assign name="shareduui___id" expr="getShareduui('id')"/>
259:<assign name="shareduui___value" expr="getShareduui('value')"/>
260:<assign name="session___sessionlabel" expr="getScriptItem( 'session.avaya.ucid' )"/>
261:<assign name="_sipcallid" expr="getSIPCallID()"/>
262:<assign name="session___mediatype" expr="getScriptItem( 'session.connection.protocol.sip.media[1].type' )"/>
263:<assign name="session___videoenabled" expr="getScriptItem( 'session.connection.video.enabled' )"/>
264:<assign name="session___videocodec" expr="getScriptItem( 'session.connection.video.codec' )"/>
265:<assign name="session___videoformat" expr="getScriptItem( 'session.connection.video.format' )"/>
266:<assign name="session___videowidth" expr="getScriptItem( 'session.connection.video.width' )"/>
267:<assign name="session___videoheight" expr="getScriptItem( 'session.connection.video.height' )"/>
268:<assign name="session___videofps" expr="getScriptItem( 'session.connection.video.fps' )"/>
269:<assign name="session___videobitrate" expr="getScriptItem( 'session.connection.video.bitrate' )"/>
270:<assign name="session___videonearfmtp" expr="getScriptItem( 'session.connection.video.nearfmtp' )"/>
271:<assign name="session___videofarfmtp" expr="getScriptItem( 'session.connection.video.farfmtp' )"/>
272:<assign name="session___ucid" expr="getScriptItem( 'session.avaya.ucid' )"/>
273:</block>
274:<block>
275:<submit next="SetANIDNIS?___DDSESSIONID=20E1C843DE9997CC4F567C60E2BE4448%3A%2FSRS_Main_CTI" namelist="session___aai session___ani session___dnis session___protocolname session___protocolversion session___uui session___calltag session___channel session___vpcalledextension session___vpcoveragereason session___vpcoveragetype session___vprdnis redirectinfo___uri redirectinfo___presentationinfo redirectinfo___screeninginfo redirectinfo___reason session___sharedmode shareduui___id shareduui___value session___sessionlabel _sipcallid session___mediatype session___videoenabled session___videocodec session___videoformat session___videowidth session___videoheight session___videofps session___videobitrate session___videonearfmtp session___videofarfmtp session___ucid" method="post"/>
276:</block>
277:</form>
278:</vxml>
279:
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : SetANIDNIS
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___videonearfmtp to complex: session:videonearfmtp as [unknown]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___vprdnis to complex: session:vprdnis as [undefined]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___channel to complex: session:channel as [3714]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :redirectinfo___uri to complex: redirectinfo:uri as []
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :redirectinfo___presentationinfo to complex: redirectinfo:presentationinfo as []
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :shareduui___value to complex: shareduui:value as []
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___sessionlabel to complex: session:sessionlabel as [10001249461303794857]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :shareduui___id to complex: shareduui:id as []
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :redirectinfo___reason to complex: redirectinfo:reason as []
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___vpcalledextension to complex: session:vpcalledextension as [3714]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___ani to complex: session:ani as [5124868000]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___videoheight to complex: session:videoheight as [unknown]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___videocodec to complex: session:videocodec as [unknown]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___videofarfmtp to complex: session:videofarfmtp as [unknown]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___protocolname to complex: session:protocolname as [H323]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___mediatype to complex: session:mediatype as [unknown]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :redirectinfo___screeninginfo to complex: redirectinfo:screeninginfo as []
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___ucid to complex: session:ucid as [10001249461303794857]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___videofps to complex: session:videofps as [unknown]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___vpcoveragereason to complex: session:vpcoveragereason as [undefined]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___videoformat to complex: session:videoformat as [unknown]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___videoenabled to complex: session:videoenabled as [unknown]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___sharedmode to complex: session:sharedmode as [shared]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___calltag to complex: session:calltag as [mpp2-3714-2011116051417]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___dnis to complex: session:dnis as [1269]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :_sipcallid to simple: _sipcallid as [unknown]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___vpcoveragetype to complex: session:vpcoveragetype as [undefined]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___uui to complex: session:uui as [undefined]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___videobitrate to complex: session:videobitrate as [unknown]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___videowidth to complex: session:videowidth as [unknown]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___protocolversion to complex: session:protocolversion as [1.0]
26/04/2011 00:14:16 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Storing :session___aai to complex: session:aai as [undefined]
26/04/2011 00:14:16 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.execute: encrypted value is HeOhNXdyzSJwg5ZoVfSIkjpkpLCvBeGjtqNieNOsqBE=
26/04/2011 00:14:16 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.execute: request to manager is
http://192.168.221.52:8080/cticonnector/CallInfoInitialCall?extension%3D3714&k=HeOhNXdyzSJwg5ZoVfSIkjpkpLCvBeGjtqNieNOsqBE%3D
26/04/2011 00:14:16 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.execute: setting session cookie to 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.execute: callinfo from Manager is callid=4226&ani=5124868000&dnis=1269&extension=3714&ucID=00001042261303794639&uui= &state=established
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CallInfo.doGetCallInfo: Populating call info variable values...
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: Call ID 4226
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: Calling # (ANI) 5124868000
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: Called # (DNIS) 1269
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: Ext 3714
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: UCID 00001042261303794639
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: UUI
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: State established
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [session:dnis] to [strDNIS_Local]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [session:ani] to [strANI_Local]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : [condition1] Condition [session:ani] String Equal [undefined] next [null]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [session:ani] to [strANI_Local]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [0] to [intSubscriber_Status]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [0] to [ZIPCODE_Counters:Invalid]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [0] to [EPIC_Payment:RETURN_VALUE]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [0] to [BALANCE_SELECTION_MENU_Counters:PreviousMenu]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [0] to [ACCT_PAY_INFO_MENU_Counters:PreviousMenu]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [0] to [PAY_TYPE_MENU_Counters:PreviousMenu]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [0] to [PAY_ARRANGE_MENU_Counters:PreviousMenu]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [0] to [DISPUTEMENU_Counters:PreviousMenu]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [0] to [CC_VERIFY_InvalidYear_Counter]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [0] to [CC_VERIFY_InvalidMonth_Counter]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [0] to [ABA_RetryCounter]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [0] to [CH_ACCT_NO_AttemptCounter]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [0] to [CHK_NUMBER_AttemptCounter]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [0] to [TEL_NO_PROMPT_Counters:Retry]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Setting Datetime to [TodaysDate]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Datetime 4/26/11 12:14 AM got set.
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [No Authentication] to [Abandon_Location]
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : session id:mpp2-2011116051417-7 | SRS_Main_CTI:SetANIDNIS | | strANI_Local : 5124868000
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : session id:mpp2-2011116051417-7 | SRS_Main_CTI:SetANIDNIS | | strDNIS_Local : 1269
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : session id:mpp2-2011116051417-7 | SRS_Main_CTI:SetANIDNIS | cticallinfo UUI=
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Executing DB statement : [{ ? = call dbo.sp_ServerDate ( ?) }]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : GetDNISTableInfo
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Executing DB statement : [SELECT tblIVRDNIS.strDNIS, tblIVRDNIS.strMSO_Name, tblIVRDNIS.strCity, tblIVRDNIS.strMSO_Name_Phrase_Name, tblIVRDNIS.strLanguage_Flag, tblIVRDNIS.strANI_Flag, tblIVRDNIS.strService_Status_Menu_Flag, tblIVRDNIS.strZipCode_Flag, tblIVRDNIS.strTelephone_AcctNum_Menu_Flag, tblIVRDNIS.strMkt_Msg_MSO_Welcome_Phrase_Name, tblIVRDNIS.strMkt_Msg_ANI_Phrase_Name, tblIVRDNIS.strMkt_Msg_MainMenu_1_Phrase_Name, tblIVRDNIS.strMkt_Msg_MainMenu_2_Phrase_Name, tblIVRDNIS.strMkt_Msg_MainMenu_3_Phrase_Name, tblIVRDNIS.strMkt_Msg_MainMenu_4_Phrase_Name, tblIVRDNIS.strMkt_Msg_MainMenu_5_Phrase_Name, tblIVRDNIS.strMkt_Msg_PTP_Phrase_Name, tblIVRDNIS.strProgramDisconnectedFlag, tblIVRDNIS.strCC_Restoral_Time_Phrase_Name, tblIVRDNIS.strDC_Restoral_Time_Phrase_Name, tblIVRDNIS.strAgentXferType, tblIVRDNIS.strLookupMenu_Phone_Phrase_Name, tblIVRDNIS.strLookupMenu_Acct_Phrase_Name, tblIVRDNIS.strPhonePrompt_Phrase_Name, tblIVRDNIS.strAccountNumPrompt_Phrase_Name, tblIVRDNIS.strMiranda_Phrase_Name, tblIVRDNIS.strAccount_Access_Menu_Flag, tblIVRDNIS.strBusinessHoursOpen, tblIVRDNIS.strBusinessHoursClosed, tblIVRDNIS.strPayArrange_Flag, tblIVRDNIS.strDispute_Flag, tblIVRDNIS.strDisconnect_VDN, tblIVRDNIS.strTransfer_VDN, tblIVRDNIS.strDefault_Language, tblIVRDNIS.strMainMenuOption_Payment_Flag, tblIVRDNIS.strMainMenuOption_AcctInfo_Flag, tblIVRDNIS.strMainMenuOption_Billing_Flag, tblIVRDNIS.strMainMenuOption_TechSupt_Flag, tblIVRDNIS.strMainMenuOption_Payment_Phrase_Name, tblIVRDNIS.strMainMenuOption_AcctInfo_Phrase_Name, tblIVRDNIS.strMainMenuOption_Billing_Phrase_Name, tblIVRDNIS.strMainMenuOption_TechSupt_Phrase_Name FROM dbo.tblIVRDNIS WHERE ( tblIVRDNIS.strDNIS = ? )]
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strDNIS
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMSO_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strCity
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMSO_Name_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strLanguage_Flag
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strANI_Flag
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strService_Status_Menu_Flag
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strZipCode_Flag
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strTelephone_AcctNum_Menu_Flag
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMkt_Msg_MSO_Welcome_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMkt_Msg_ANI_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMkt_Msg_MainMenu_1_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMkt_Msg_MainMenu_2_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMkt_Msg_MainMenu_3_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMkt_Msg_MainMenu_4_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMkt_Msg_MainMenu_5_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMkt_Msg_PTP_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strProgram_Disconnected_Flag
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strCC_Restoral_Time_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strDC_Restoral_Time_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strAgent_Xfer_Type
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strLookupMenu_Phone_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strLookupMenu_Acct_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strPhonePrompt_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strAccountNumPrompt_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMiranda_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strAccount_Access_Menu_Flag
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strBusinessHoursOpen
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strBusinessHoursClosed
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strPayArrange_Flag
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strDispute_Flag
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strDisconnect_VDN
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strTransfer_VDN
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strDefault_Language
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMainMenuOption_Payment_Flag
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMainMenuOption_AcctInfo_Flag
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMainMenuOption_Billing_Flag
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMainMenuOption_TechSupt_Flag
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMainMenuOption_Payment_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMainMenuOption_AcctInfo_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMainMenuOption_Billing_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : set value to variable/field - strMainMenuOption_TechSupt_Phrase_Name
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Rows affected : [1]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : [condition1] Condition [strDNIS_Local] Not Empty [null] next [null]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : DNISCheck
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : [condition1] Condition [DNIS_Table:strMSO_Name_Phrase_Name] String Not Equal [""] next [null]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : SetDefaultLanguage
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : PlayWelcomeMsg
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : [condition] Condition [DNIS_Table:strMkt_Msg_MSO_Welcome_Phrase_Name] Not Empty [null] next [null]
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : *** Reply for [/SRS_Main_CTI/SetANIDNIS] ***
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Dialog Designer"/>
3:<meta name="runtime-version" content="05.00.17"/>
4:<meta name="runtimecommon-version" content="05.00.17"/>
5:<meta name="copyright" content="Copyright (c) 2002-2010, Avaya"/>
6:<form id="PlayWelcomeMsg">
7:<block>
8:<prompt bargein="true" bargeintype="speech" timeout="0ms">
9:<audio src="http://192.168.221.52:8080/SRS_Main_CTI/data/english/phrases/TimeWarnerCable_Welcome.wav">Thank you for calling Time Warner Cable</audio>
10:</prompt>
11:</block>
12:<block>
13:<submit next="Check_Language_Flag?___DDSESSIONID=20E1C843DE9997CC4F567C60E2BE4448%3A%2FSRS_Main_CTI"/>
14:</block>
15:</form>
16:</vxml>
17:
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : Check_Language_Flag
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.execute: encrypted value is HeOhNXdyzSJwg5ZoVfSIkjpkpLCvBeGj7CYXPZJiwj8=
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : VariableUtil.getVariableValue: Variable value is 4226
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.execute: request to manager is
http://192.168.221.52:8080/cticonnector/CallInfo?callid%3D4226%26extension%3D3714&k=HeOhNXdyzSJwg5ZoVfSIkjpkpLCvBeGj7CYXPZJiwj8%3D
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.execute: setting session cookie to 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.execute: callinfo from Manager is callid=4226&ani=5124868000&dnis=1269&extension=3714&ucID=00001042261303794639&uui= &state=established
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CallInfo.doGetCallInfo: Populating call info variable values...
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: Call ID 4226
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: Calling # (ANI) 5124868000
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: Called # (DNIS) 1269
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: Ext 3714
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: UCID 00001042261303794639
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: UUI
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: State established
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : [condition1] Condition [DNIS_Table:strLanguage_Flag] String Equal [1] next [null]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : Service_Status
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : [condition1] Condition [DNIS_Table:strService_Status_Menu_Flag] String Equal [1] next [null]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : ANI
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : session id:mpp2-2011116051417-7 | SRS_Main_CTI:ANI | ANI_FLAG | DNIS_Table:strANI_Flag : 0
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : [condition1] Condition [session:ani] Not Empty [null] next [null]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : [condition2] Condition [DNIS_Table:strANI_Flag] String Equal [1] next [null]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : CheckLookup_Menu_FLag
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : [condition1] Condition [DNIS_Table:strTelephone_AcctNum_Menu_Flag] String Equal [1] next [null]
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : TelephoneEntry
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : PhoneLookup-Begin
26/04/2011 00:14:17 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : PhoneLookup-TEL_NO_PROMPT
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : *** Reply for [/SRS_Main_CTI/Check_Language_Flag] ***
26/04/2011 00:14:17 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Dialog Designer"/>
3:<meta name="runtime-version" content="05.00.17"/>
4:<meta name="runtimecommon-version" content="05.00.17"/>
5:<meta name="copyright" content="Copyright (c) 2002-2010, Avaya"/>
6:<form id="TEL_NO_PROMPT">
7:<property name="interdigittimeout" value="3s" />
8:<block>
9:<prompt bargein="true" bargeintype="speech" timeout="5000ms">
10:<audio src="http://192.168.221.52:8080/SRS_Main_CTI/data/english/phrases/EnterBillingTelephoneNumber.wav">Please enter your billing telephone number.</audio>
11:</prompt>
12:</block>
13:<property name="maxnbest" value="1"/>
14:<var name="nbest" expr="1"/>
15:<var name="TEL_NO_PROMPT___value"/>
16:<var name="TEL_NO_PROMPT___confidence"/>
17:<var name="TEL_NO_PROMPT___utterance"/>
18:<var name="TEL_NO_PROMPT___inputmode"/>
19:<var name="TEL_NO_PROMPT___interpretation" expr="'undefined'"/>
20:<var name="TEL_NO_PROMPT___Column0"/>
21:<var name="graminterp___Phone_Input" expr="'undefined'"/>
22:<var name="graminterp___ZeroStar_ZeroPound" expr="'undefined'"/>
23:<field name="TEL_NO_PROMPT" modal="true">
24:<grammar mode="dtmf" xml:lang="en-us" weight="1.0" src="builtin:dtmf/digits?length=10" maxage="0"/>
25:<grammar mode="dtmf" xml:lang="en-us" maxage="0" weight="1.0" src="http://192.168.221.52:8080/SRS_Main_CTI/data/english/grammars/ZeroStar_ZeroPound-srgs.grxml" type="application/srgs+xml"/>
26:<filled>
27:<assign name="TEL_NO_PROMPT___confidence" expr="getnbest('confidence', nbest)"/>
28:<assign name="TEL_NO_PROMPT___utterance" expr="getnbest('utterance', nbest)"/>
29:<assign name="TEL_NO_PROMPT___inputmode" expr="getnbest('inputmode', nbest)"/>
30:<assign name="TEL_NO_PROMPT___Column0" expr="getnbest('interpretation.Column0', nbest)"/>
31:<assign name="graminterp___ZeroStar_ZeroPound" expr="TEL_NO_PROMPT___Column0"/>
32:<if cond="containsUndefined(graminterp___ZeroStar_ZeroPound) == false">
33: <assign name="TEL_NO_PROMPT___interpretation" expr="graminterp___ZeroStar_ZeroPound"/>
34:</if>
35:<if cond="startswith(TEL_NO_PROMPT___interpretation, 'undefined') == true ">
36: <assign name="TEL_NO_PROMPT___interpretation" expr="getnbest('interpretation', nbest)"/>
37:</if>
38:<assign name="TEL_NO_PROMPT___value" expr="TEL_NO_PROMPT___interpretation"/>
39:</filled>
40:</field>
41:<catch event="nomatch" count="1">
42:<prompt>
43:<audio src="http://192.168.221.52:8080/SRS_Main_CTI/data/english/phrases/SorryCantLocatePhoneTryagain.wav">Sorry, but I can't seem to locate that telephone number. Please try again.</audio>
44:<audio src="http://192.168.221.52:8080/SRS_Main_CTI/data/english/phrases/TELE_Help.wav">To access account information you'll need the telephone number used where your</audio>
45:<audio src="http://192.168.221.52:8080/SRS_Main_CTI/data/english/phrases/TimeWarnerCable.wav">Time Warner Cable</audio>
46:<audio src="http://192.168.221.52:8080/SRS_Main_CTI/data/english/phrases/TELE_Help2.wav">service was initially installed.</audio>
47:</prompt>
48:<reprompt/>
49:</catch>
50:<catch event="nomatch" count="2">
51:<prompt>
52:<audio src="http://192.168.221.52:8080/SRS_Main_CTI/data/english/phrases/SorryCantLocatePhone.wav">I'm Sorry, but I still can't seem to locate that telephone number.</audio>
53:</prompt>
54:<goto next="PhoneLookup-Invalid9?___DDSESSIONID=20E1C843DE9997CC4F567C60E2BE4448%3A%2FSRS_Main_CTI"/>
55:</catch>
56:<catch event="noinput" count="1">
57:<prompt>
58:<audio src="http://192.168.221.52:8080/SRS_Main_CTI/data/english/phrases/SorryCantLocatePhoneTryagain.wav">Sorry, but I can't seem to locate that telephone number. Please try again.</audio>
59:<audio src="http://192.168.221.52:8080/SRS_Main_CTI/data/english/phrases/TELE_Help.wav">To access account information you'll need the telephone number used where your</audio>
60:<audio src="http://192.168.221.52:8080/SRS_Main_CTI/data/english/phrases/TimeWarnerCable.wav">Time Warner Cable</audio>
61:<audio src="http://192.168.221.52:8080/SRS_Main_CTI/data/english/phrases/TELE_Help2.wav">service was initially installed.</audio>
62:</prompt>
63:<reprompt/>
64:</catch>
65:<catch event="noinput" count="2">
66:<prompt>
67:<audio src="http://192.168.221.52:8080/SRS_Main_CTI/data/english/phrases/SorryCantLocatePhone.wav">I'm Sorry, but I still can't seem to locate that telephone number.</audio>
68:</prompt>
69:<goto next="PhoneLookup-NoResponse9?___DDSESSIONID=20E1C843DE9997CC4F567C60E2BE4448%3A%2FSRS_Main_CTI"/>
70:</catch>
71:<block>
72:<submit next="PhoneLookup-SetValidationFields?___DDSESSIONID=20E1C843DE9997CC4F567C60E2BE4448%3A%2FSRS_Main_CTI" namelist="TEL_NO_PROMPT___value TEL_NO_PROMPT___confidence TEL_NO_PROMPT___utterance TEL_NO_PROMPT___inputmode TEL_NO_PROMPT___interpretation TEL_NO_PROMPT___Column0" method="post"/>
73:</block>
74:</form>
75:</vxml>
76:
26/04/2011 00:15:06 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : PhoneLookup-NoResponse9
26/04/2011 00:15:06 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : [condition1] Condition [DNIS_Table:strAgent_Xfer_Type] String Equal [Converse] next [null]
26/04/2011 00:15:06 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [DNIS_Table:strTransfer_VDN] to [CTI_Xfer:VDN]
26/04/2011 00:15:06 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [Subscriber_Data:intSubID] to [CTI_Xfer:UUI]
26/04/2011 00:15:06 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Concatenating [2nd No Repsonse from Authentication] to [CTI_Xfer:UUI]
26/04/2011 00:15:06 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : PhoneLookup-Xfer
26/04/2011 00:15:06 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Subflow return node "PhoneLookup-Xfer" forwarding to "XferCheckBH"
26/04/2011 00:15:06 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : XferCheckBH
26/04/2011 00:15:06 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : [condition1] Condition [time:audio] String Greater Than [DNIS_Table:strBusinessHoursOpen] next [null]
26/04/2011 00:15:06 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : [condition2] Condition [time:audio] String Less Than [DNIS_Table:strBusinessHoursClosed] next [null]
26/04/2011 00:15:06 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [*75] to [transferVDN]
26/04/2011 00:15:06 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Concatenating [DNIS_Table:strDisconnect_VDN] to [transferVDN]
26/04/2011 00:15:06 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Concatenating [5555] to [transferVDN]
26/04/2011 00:15:06 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Assigning [DNIS_Table:strDisconnect_VDN] to [CTI_Xfer:VDN]
26/04/2011 00:15:06 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : DiscoOutHoursCTI2
26/04/2011 00:15:06 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : VariableUtil.getVariableValue: Variable value is 4848
26/04/2011 00:15:06 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : VariableUtil.getVariableValue: Variable value is 2nd No Repsonse from Authentication
26/04/2011 00:15:06 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : session id:mpp2-2011116051417-7 | SRS_Main_CTI:DiscoOutHoursCTI2 | | CTI_Xfer:UUI : 2nd No Repsonse from Authentication
26/04/2011 00:15:06 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.execute: encrypted value is HeOhNXdyzSJwg5ZoVfSIkuaztrKelgk4947WL8qOe5o=
26/04/2011 00:15:06 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : VariableUtil.getVariableValue: Variable value is 4226
26/04/2011 00:15:06 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.execute: request to manager is
http://192.168.221.52:8080/cticonnector/ConsultationCall?callee%3D4848%26uui%3D2nd+No+Repsonse+from+Authentication%26uuiAsAscii%3Dtrue%26holdAddress%3D4226%26ringMax%3D0%26extension%3D3714%26transferOnRing%3Dtrue&k=HeOhNXdyzSJwg5ZoVfSIkuaztrKelgk4947WL8qOe5o%3D
26/04/2011 00:15:06 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.execute: setting session cookie to 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.execute: callinfo from Manager is callid1=4226&ani1=5124868000&dnis1=1269&extension1=3714&ucID1=00001042261303794639&uui1= &state1=transferred&callid2=4227&ani2=3714&dnis2=4848&extension2=3714&ucID2=00001042271303794690&uui2= &state2=ringing
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CallInfo.doGetCallInfo: Populating held call info variable values...
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: Call ID 4226
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: Calling # (ANI) 5124868000
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: Called # (DNIS) 1269
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: Ext 3714
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: UCID 00001042261303794639
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: UUI
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: State transferred
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CallInfo.doGetCallInfo: Populating dialed call info variable values...
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: Call ID 4227
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: Calling # (ANI) 3714
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: Called # (DNIS) 4848
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: Ext 3714
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: UCID 00001042271303794690
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: UUI
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.setCallInfoVariableValues: State ringing
26/04/2011 00:15:07 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : [condition1] Condition [untitledConsultationCall1Copy:state] String Equal Ignorecase [established] next [null]
26/04/2011 00:15:07 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : [condition2] Condition [untitledConsultationCall1Copy:state] String Equal Ignorecase [transferred] next [null]
26/04/2011 00:15:07 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : [condition3] Condition [untitledConsultationCall1Copy:state] String Equal Ignorecase [queued] next [null]
26/04/2011 00:15:07 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : [condition4] Condition [untitledConsultationCall1Copy:state] String Equal Ignorecase [ringing] next [null]
26/04/2011 00:15:07 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Using SCESession 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI servlet : Exit
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTIEnd.execute:3714 callid is 4226
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.execute: encrypted value is HeOhNXdyzSJwg5ZoVfSIkuaztrKelgk4hdfaE+JvF48=
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.execute: request to manager is
http://192.168.221.52:8080/cticonnector/End?extension%3D3714%26callid%3D4226&k=HeOhNXdyzSJwg5ZoVfSIkuaztrKelgk4hdfaE%2BJvF48%3D
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.execute: setting session cookie to 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : CTICommand.execute: callinfo from Manager is
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : *** Reply for [/SRS_Main_CTI/PhoneLookup-NoResponse9] ***
26/04/2011 00:15:07 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : 0:<?xml version="1.0" encoding="UTF-8"?>
1:<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="en-us">
2:<meta name="author" content="Avaya Dialog Designer"/>
3:<meta name="runtime-version" content="05.00.17"/>
4:<meta name="runtimecommon-version" content="05.00.17"/>
5:<meta name="copyright" content="Copyright (c) 2002-2010, Avaya"/>
6:<var name="_avayaExitReason" expr="''"/>
7:<var name="_avayaExitInfo1" expr="''"/>
8:<var name="_avayaExitInfo2" expr="''"/>
9:<form id="Exit">
10:<block>
11:<exit namelist="_avayaExitReason _avayaExitInfo1 _avayaExitInfo2"/>
12:</block>
13:</form>
14:</vxml>
15:
26/04/2011 00:15:07 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Setting Exit Timer 500 milliseconds
26/04/2011 00:15:07 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Invalidating From Exit Timer
26/04/2011 00:15:08 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : HTTP Session lost removing SCESession 20E1C843DE9997CC4F567C60E2BE4448
26/04/2011 00:15:08 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : SCESession Removed
26/04/2011 00:15:08 DEBUG - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : Removing 1 session stack frames.
26/04/2011 00:15:08 INFO - 20E1C843DE9997CC4F567C60E2BE4448:/SRS_Main_CTI : ** Popped Stack Frame [/SRS_Main_CTI]
