Sorry if the query has been wrongly categorized.

We have made some new tests including a value for the parameter "from" and the results are the same, we are still having this error log:
Error while processing request:10.110.18.41-2016309092317-3, message=host parameter is null|####

In the EPM Log Viewer, we could see this lines referring the problem.

11/4/16 09:23:19 AM CET EPM EP SMS Processor Warning P_SMS-LN02 Response has [0] lines; expect only 1 com.avaya.sms.core.HttpLink,
11/4/16 09:23:18 AM CET EPM EP Text Browser Error P_TXT00008 Error while processing request: 10.110.18.41-2016309092317-3, message=host parameter is null com.avaya.textbrowser.IncomingRequest,
11/4/16 09:23:17 AM CET EPM EP Text Browser Info P_TXT00018 Redirecting to /PilotoSMS_AppSMS/?__VPvpms=10.110.18.41%7C&__VPapplog=%2Faxis2%2Fservices%2FVPAppLogService&__VPapp com.avaya.textbrowser.IncomingRequest,


Any suggestions about what could be the problem?

Thanks for your reply.

Attached to this query we send the complete trace (trace avaya.test.log).

We are intending to send an outbound sms from an SMS channel message application (LDA/PilotoSMS_AppSMS). For this purpose we have written a Java application that invoke “launchSMS” Web Service with a request like this:

<launchSMS xmlns="http://xml.avaya.com/ws/VPAppIntf/VoicePortal" xmlns:xsd="http://services.vp.avaya.com/xsd">

  <parameters>

    <xsd:appParameters/>

    <xsd:applicationName>LDA/PilotoSMS_AppSMS</xsd:applicationName>

    <xsd:from/>

    <xsd:message>Test message</xsd:message>

    <xsd:parentID/>

    <xsd:requestTimeout>35000</xsd:requestTimeout>

    <xsd:smsParameters/>

    <xsd:to>217258</xsd:to>

    <xsd:ucid/>

  </parameters>

</launchSMS>

And the result appears to be OK since the WS response has a value for the parameter sessionID_returned, but the OD “PilotoSMS_AppSMS” application does not get started, and we receive this error log:

@2016-11-02 10:24:29,689||ERROR|avaya.textbrowser.IncomingRequest|VoicePortal|TP-Processor49|Error while processing request:10.110.18.41-2016307102429-5, message=host parameter is null|####

Attached to this query we send the complete trace (trace avaya.test.log).

We don’t know where to fill this “host parameter”, so we would appreciate any suggestions or advice about changes to be made to run this test successfully.

Hi,

We are trying to migrate an IVR application from Nortel to Avaya Aura and we're having troubles with the grammars.

The grammars are developed in grxml formats.

Can you please help us with that?

This is one of the dtmf grammar that failled:


<?xml version="1.0" encoding="ISO-8859-1"?>
<grammar version="1.0"
xml:lang="es-ES"
mode="dtmf"
xmlns="http://www.w3.org/2001/06/grammar"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:schemaLocation="http://www.w3.org/2001/06/grammar
http://www.w3.org/TR/speech-grammar/grammar.xsd"
tag-format="swi-semantics/1.0">

<meta name="swirec_simple_result_key" content="out"/>

<!--
; *****************************************
; GRAMATICA DTMF.
; *****************************************
-->

<rule id="BKT.LISTADO_dtmf" scope="public">
<tag>
var c="";
var d1="";
var d2="";
var sel="";
</tag>
<one-of>
<item>
<ruleref uri="#DgUnoAlNueve_dtmf"/>
   <tag>
d1 = DgUnoAlNueve_dtmf.out;
</tag>
<ruleref uri="#DgCeroAlNueve_dtmf"/>
   <tag>
d2 = DgCeroAlNueve_dtmf.out;
out = d1 + d2;
</tag>
</item>
<item>
<ruleref uri="#DgUnoAlNueve_dtmf"/>
   <tag>
sel = DgUnoAlNueve_dtmf.out;
out = sel;
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.DNI.F01_dtmf" scope="public">
<tag>
var c="";
var tit="";
</tag>
<one-of>
<item>
<ruleref uri="#DniTit_dtmf"/>
   <tag>
tit = DniTit_dtmf.out;
out = tit;
</tag>
</item>
<item>
0
<tag>
out = "bloquear";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H"/>
   <tag>
c = Comandos_DTMF_H.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.DNI.F02_dtmf" scope="public">
<tag>
var c="";
var dni="";
</tag>
<one-of>
<item>
<ruleref uri="#DniTit_dtmf"/>
   <tag>
dni = DniTit_dtmf.out;
out = dni;
</tag>
</item>
<item>
1
<tag>
out = "si";
</tag>
</item>
<item>
2
<tag>
out = "no";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H"/>
   <tag>
c = Comandos_DTMF_H.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.CAP.F01_dtmf" scope="public">
<tag>
var c="";
var cap="";
</tag>
<one-of>
<item>
<ruleref uri="#Cap_dtmf"/>
   <tag>
cap = Cap_dtmf.out;
out = cap;
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H"/>
   <tag>
c = Comandos_DTMF_H.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.SALDO.CUENTAS.F02_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "escuchar";
</tag>
</item>
<item>
2
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
3
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.SALDO.CUENTAS.F03_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "escuchar";
</tag>
</item>
<item>
2
<tag>
out = "otra_cuenta";
</tag>
</item>
<item>
3
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
4
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.SALDO.CUENTAS.F04_dtmf" scope="public">
<tag>
var c="";
var d="";
</tag>
<one-of>
<item>
<ruleref uri="#DgUnoAlNoventaynueve_dtmf"/>
   <tag>
d = DgUnoAlNoventaynueve_dtmf.out;
out = d;
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.EXTRACTO.CUENTAS.F01_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "si";
</tag>
</item>
<item>
2
<tag>
out = "no";
</tag>
</item>
<item>
3
<tag>
out = "cancelar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.EXTRACTO.CUENTAS.F02_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "si";
</tag>
</item>
<item>
2
<tag>
out = "no";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TALONARIO.CUENTAS.F03_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "si";
</tag>
</item>
<item>
2
<tag>
out = "no";
</tag>
</item>
<item>
3
<tag>
out = "cancelar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TALONARIO.CUENTAS.F04_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "si";
</tag>
</item>
<item>
2
<tag>
out = "no";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.MOVIMIENTOS.CUENTAS.F02_dtmf" scope="public">
<tag>
var c="";
var f="";
</tag>
<one-of>
<item>
<ruleref uri="#Fecha_dtmf"/>
   <tag>
f = Fecha_dtmf.out;
out = f;
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.MOVIMIENTOS.CUENTAS.F05_dtmf" scope="public">
<tag>
var c="";
var f="";
</tag>
<one-of>
<item>
<ruleref uri="#Fecha_dtmf"/>
   <tag>
f = Fecha_dtmf.out;
out = f;
</tag>
</item>
<item>
4
<tag>
out = "escuchar";
</tag>
</item>
<item>
5
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
6
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.MOVIMIENTOS.CUENTAS.F06_dtmf" scope="public">
<tag>
var c="";
var f="";
</tag>
<one-of>
<item>
<ruleref uri="#Fecha_dtmf"/>
   <tag>
f = Fecha_dtmf.out;
out = f;
</tag>
</item>
<item>
1
<tag>
out = "continuar";
</tag>
</item>
<item>
2
<tag>
out = "posterior";
</tag>
</item>
<item>
3
<tag>
out = "anterior";
</tag>
</item>
<item>
4
<tag>
out = "escuchar";
</tag>
</item>
<item>
5
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
6
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.MOVIMIENTOS.CUENTAS.F07_dtmf" scope="public">
<tag>
var c="";
var f="";
</tag>
<one-of>
<item>
<ruleref uri="#Fecha_dtmf"/>
   <tag>
f = Fecha_dtmf.out;
out = f;
</tag>
</item>
<item>
2
<tag>
out = "posterior";
</tag>
</item>
<item>
3
<tag>
out = "anterior";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.MOVIMIENTOS.CUENTAS.F08_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
4
<tag>
out = "escuchar";
</tag>
</item>
<item>
5
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
6
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.MOVIMIENTOS.CUENTAS.F09_dtmf" scope="public">
<tag>
var c="";
var f="";
</tag>
<one-of>
<item>
<ruleref uri="#Fecha_dtmf"/>
   <tag>
f = Fecha_dtmf.out;
out = f;
</tag>
</item>
<item>
2
<tag>
out = "posterior";
</tag>
</item>
<item>
3
<tag>
out = "anterior";
</tag>
</item>
<item>
4
<tag>
out = "escuchar";
</tag>
</item>
<item>
5
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
6
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.COMPONER_LISTA.MOV.FECHA.F03_dtmf" scope="public">
<tag>
var c="";
var f="";
</tag>
<one-of>
<item>
<ruleref uri="#Fecha_dtmf"/>
   <tag>
f = Fecha_dtmf.out;
out = f;
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.COMPONER_LISTA.MOV.F02_dtmf" scope="public">
<tag>
var c="";
var f="";
</tag>
<one-of>
<item>
<ruleref uri="#Fecha_dtmf"/>
   <tag>
f = Fecha_dtmf.out;
out = f;
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.COMPONER_LISTA.MOV.F03_dtmf" scope="public">
<tag>
var c="";
</tag>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</rule>

<rule id="BKT.OBTENER_MOV.FECHA.F02_dtmf" scope="public">
<tag>
var c="";
var f="";
</tag>
<one-of>
<item>
<ruleref uri="#Fecha_dtmf"/>
   <tag>
f = Fecha_dtmf.out;
out = f;
</tag>
</item>
<item>
5
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
6
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.F02_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "traspaso";
</tag>
</item>
<item>
2
<tag>
out = "otrotitular";
</tag>
</item>
<item>
3
<tag>
out = "transferencia";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.F03_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "otrotitular";
</tag>
</item>
<item>
2
<tag>
out = "transferencia";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.TRASPASO.F03_dtmf" scope="public">
<tag>
var c="";
var d="";
</tag>
<one-of>
<item>
<ruleref uri="#DgUnoAlNoventaynueve_dtmf"/>
   <tag>
d = DgUnoAlNoventaynueve_dtmf.out;
out = d;
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>


<rule id="BKT.TR.CUENTAS.OTRO.F03_dtmf" scope="public">
<tag>
var c="";
var t="";
</tag>
<one-of>
<item>
<ruleref uri="#NumCuenta_dtmf"/>
   <tag>
t = NumCuenta_dtmf.out;
out = t;
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.OTRO.F04_dtmf" scope="public">
<tag>
var c="";
var t="";
</tag>
<one-of>
<item>
<ruleref uri="#Sucursal_dtmf"/>
   <tag>
t = Sucursal_dtmf.out;
out = t;
</tag>
</item>
<item>
2
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
3
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.OTRO.F05_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "si";
</tag>
</item>
<item>
2
<tag>
out = "no";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.OTRO.F08_dtmf" scope="public">
<tag>
var c="";
var t="";
</tag>
<one-of>
<item>
<ruleref uri="#Sucursal_dtmf"/>
   <tag>
t = Sucursal_dtmf.out;
out = t;
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.ORIGEN.F01_dtmf" scope="public">
<tag>
var c="";
var d="";
</tag>
<one-of>
<item>
<ruleref uri="#DgUnoAlNoventaynueve_dtmf"/>
   <tag>
d = DgUnoAlNoventaynueve_dtmf.out;
out = d;
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.OPERAR.F02_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "si";
</tag>
</item>
<item>
2
<tag>
out = "no";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.OPERAR.F04_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "otro";
</tag>
</item>
<item>
2
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
3
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.OPERAR.F06_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "si";
</tag>
</item>
<item>
2
<tag>
out = "no";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.LISTA.F01_dtmf" scope="public">
<tag>
var c="";
</tag>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</rule>

<rule id="BKT.TR.CUENTAS.LISTA.F02_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
5
<tag>
out = "esta";
</tag>
</item>
<item>
4
<tag>
out = "anterior";
</tag>
</item>
<item>
6
<tag>
out = "siguiente";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.LISTA.F04_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "si";
</tag>
</item>
<item>
2
<tag>
out = "no";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.LISTA.F05_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "volverlista";
</tag>
</item>
<item>
2
<tag>
out = "transferencia";
</tag>
</item>
<item>
3
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
4
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.LISTA.F07_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "volverlista";
</tag>
</item>
<item>
2
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
3
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.IMPORTE.F01_dtmf" scope="public">
<tag>
var c="";
var i="";
</tag>
<one-of>
<item>
<ruleref uri="#Importe_dtmf"/>
   <tag>
i = Importe_dtmf.out;
out = i;
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.IMPORTE.F10_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "otro_importe";
</tag>
</item>
<item>
2
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
3
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.CONFIRMAR.F01_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "si";
</tag>
</item>
<item>
2
<tag>
out = "no";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.CONFIRMAR.F03_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "volver_introducir";
</tag>
</item>
<item>
2
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
3
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.IMPORTE.F03_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "otro_importe";
</tag>
</item>
<item>
2
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
3
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.IMPORTE.F04_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "otro_importe";
</tag>
</item>
<item>
2
<tag>
out = "otra_cuenta";
</tag>
</item>
<item>
3
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
4
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.TR.CUENTAS.IMPORTE.F06_dtmf" scope="public">
<tag>
var c="";
var d="";
</tag>
<one-of>
<item>
<ruleref uri="#DgUnoAlNoventaynueve_dtmf"/>
   <tag>
d = DgUnoAlNoventaynueve_dtmf.out;
out = d;
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.SALDO.TARJETAS.F02_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "escuchar";
</tag>
</item>
<item>
2
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
3
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.SALDO.TARJETAS.F03_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "escuchar";
</tag>
</item>
<item>
2
<tag>
out = "otra_tarjeta";
</tag>
</item>
<item>
3
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
4
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.SALDO.TARJETAS.F04_dtmf" scope="public">
<tag>
var c="";
var d="";
</tag>
<one-of>
<item>
<ruleref uri="#DgUnoAlNoventaynueve_dtmf"/>
   <tag>
d = DgUnoAlNoventaynueve_dtmf.out;
out = d;
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.MOVIMIENTOS.TARJETAS.F02_dtmf" scope="public">
<tag>
var c="";
</tag>
1
<tag>
out = "otros";
</tag>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</rule>

<rule id="BKT.MOVIMIENTOS.TARJETAS.F05_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "otros";
</tag>
</item>
<item>
2
<tag>
out = "escuchar";
</tag>
</item>
<item>
3
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
4
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.MOVIMIENTOS.TARJETAS.F06_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "este";
</tag>
</item>
<item>
2
<tag>
out = "anterior";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.MOVIMIENTOS.TARJETAS.F08_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "escuchar";
</tag>
</item>
<item>
2
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
3
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.COMPONER_LISTA.MOV_B.F02_dtmf" scope="public">
<tag>
var c="";
</tag>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</rule>

<rule id="BKT.COMPONER_LISTA.MOV_B.F03_dtmf" scope="public">
<tag>
var c="";
</tag>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</rule>

<rule id="BKT.COMPONER_LISTA.MOV.MES.F03_dtmf" scope="public">
<tag>
var c="";
</tag>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</rule>

<rule id="BKT.COMPONER_LISTA.MOV.MES.F05_dtmf" scope="public">
<tag>
var c="";
</tag>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</rule>

<rule id="BKT.COMPONER_LISTA.MOV.MES.F06_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "continuar";
</tag>
</item>
<item>
2
<tag>
out = "otro_mes";
</tag>
</item>
<item>
3
<tag>
out = "escuchar";
</tag>
</item>
<item>
4
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
5
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.COMPONER_LISTA.MOV.MES.F07_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "escuchar";
</tag>
</item>
<item>
2
<tag>
out = "otro_mes";
</tag>
</item>
<item>
3
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
4
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.BLOQUEAR.TARJETAS.F01_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "si";
</tag>
</item>
<item>
2
<tag>
out = "no";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.BLOQUEAR.TARJETAS.F02_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "si";
</tag>
</item>
<item>
2
<tag>
out = "no";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.BLOQUEAR.TARJETAS.F04_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "si";
</tag>
</item>
<item>
2
<tag>
out = "no";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.BLOQUEAR.TARJETAS.F06_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "bloquear";
</tag>
</item>
<item>
2
<tag>
out = "escuchar_telefonos";
</tag>
</item>
<item>
3
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
4
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.BLOQUEAR.TARJETAS.F08_dtmf" scope="public">
<tag>
var c="";
</tag>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</rule>

<rule id="BKT.SALDO_RENTA.FONDOS.F02_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "escuchar";
</tag>
</item>
<item>
2
<tag>
out = "reembolso";
</tag>
</item>
<item>
3
<tag>
out = "suscripcion";
</tag>
</item>
<item>
4
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
5
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.SALDO_RENTA.FONDOS.F03_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "escuchar";
</tag>
</item>
<item>
2
<tag>
out = "otro_fondo";
</tag>
</item>
<item>
3
<tag>
out = "reembolso";
</tag>
</item>
<item>
4
<tag>
out = "suscripcion";
</tag>
</item>
<item>
5
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
6
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.SALDO_RENTA.FONDOS.F04_dtmf" scope="public">
<tag>
var c="";
var d="";
</tag>
<one-of>
<item>
<ruleref uri="#DgUnoAlNoventaynueve_dtmf"/>
   <tag>
d = DgUnoAlNoventaynueve_dtmf.out;
out = d;
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.REEMBOLSO.FONDOS.F04_dtmf" scope="public">
<tag>
var c="";
var i="";
</tag>
<one-of>
<item>
<ruleref uri="#Importe_dtmf"/>
   <tag>
i = Importe_dtmf.out;
out = i;
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.REEMBOLSO.FONDOS.IMPORTE.F03_dtmf" scope="public">
<tag>
var c="";
var i="";
</tag>
<one-of>
<item>
<ruleref uri="#Importe_dtmf"/>
   <tag>
i = Importe_dtmf.out;
out = i;
</tag>
</item>
<item>
2
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
3
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.REEMBOLSO.FONDOS.IMPORTE.F04_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "si";
</tag>
</item>
<item>
2
<tag>
out = "no";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.REEMBOLSO.FONDOS.IMPORTE.F05_dtmf" scope="public">
<tag>
var c="";
</tag>
<one-of>
<item>
1
<tag>
out = "volver_introducir";
</tag>
</item>
<item>
2
<tag>
out = "otra_operacion";
</tag>
</item>
<item>
3
<tag>
out = "terminar";
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.SUSCRIPCION.FONDOS.F04_dtmf" scope="public">
<tag>
var c="";
var i="";
</tag>
<one-of>
<item>
<ruleref uri="#Importe_dtmf"/>
   <tag>
i = Importe_dtmf.out;
out = i;
</tag>
</item>
<item>
<ruleref uri="#Comandos_DTMF_H_MP_G"/>
   <tag>
c = Comandos_DTMF_H_MP_G.out;
out = c;
</tag>
</item>
</one-of>
</rule>

<rule id="BKT.SUSCRIPCION.FONDOS.IMPORTE.F02_dtmf" scope="public">
<tag>
var c="";
var i="";
</tag>
<one-of>
<item>
<ruleref uri="#Importe_dtmf"/>
   <tag>
i = Importe_dtmf.out;
out = i;
</tag>
</item>
<item>
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<tag>
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I forgot to mention that in the "/opt/Avaya/ExperiencePortal/MPP/web/handlers/" directory of the EPM we can't create any file. When we create a file it's inmediatly remove from this directory. Could it be related?

We have a platform with three different servers: EPM, MPP1 and MPP2, and when we include a event handler file in the Avaya Aura Experience Portal, the new files doesn't appear in the "/opt/Avaya/ExperiencePortal/MPP/web/handlers/" directory of the EPM neither MPP's. In other platforms where the EPM, and MPP's are in the same physical server we have no such problem. Also when the application fail, it doesn't use even the default event handler file wich it's located in the "/opt/Avaya/ExperiencePortal/MPP/web/handlers/default_handlers" directory. We are wondering in which server is looking for it, for the case of it's looking in the wrong one. Could we define the server where it have to look for the event handler file?

Thaks!!