Hi everybody

I have VXML application and i need to implement following functionality:

During the voice call , a VXML app should interact with caller via third party application e.g website, instead traditional way: DTMF, or ASR.
User may click buttons on the website and VXML app should react and proceed to the next call flow node.

Does anyone know , is it possible?

many thanks
Valeriy

Many thanks Ros !!
Now, i able to use dynamic phrase functionality !
You really helped me.

Hello ,
no one knows ? :cry:

Hi Sam !
What do you mean "Couldn't you just create the .wav file regardless"?

Hi everybody!
Does anyone know how I can create following functionality?
One of web services return to OD application –variables values . For example: 5555, 6666,7777
I need to assign this variables to equal .wav files . for example variable value 5555 should be equal 5555.wav.
Typically this can be done, if i create predefined expressions in Prompt node. If var=5555 phrase=5555.wav
But how can i done this if the .wav files will be assigned automatically according received variables values?


many thanks for help!

Many Thaks Supriya!
It's helped me !


valeriy

Hi dear experts
I'm using emc desktop v 6.3.1 . So i tried to find an agent settings(agent login , extension , rules ) in the local ini file , wich installed in
C:\Program Files (x86)\Avaya\Avaya Aura CC Elite Multichannel\Desktop\CC Elite Multichannel Desktop directory.When i opened ASGUIHost.ini i didn't found any settings about agent login ,extension and rules .
Does anyone know , where is the agent profile settings defined ? When i uninstall EMC desktop application from PC and install it again , agnet settings restores automatically . Maybe EMC is using local Windows 7 profile service , for store settings ?
In the EMC Desktop shortcut by default defined this :
"C:\Program Files (x86)\Avaya\Avaya Aura CC Elite Multichannel\Desktop\CC Elite Multichannel Desktop\ASGUIHost.exe"

As i understood , this means that the settings should be saved in the local file system instead Configuration server ?

Hi Ross ,

I mean this error :


event="error.runtime.com.avaya.sce.runtimecommon.VariableTypeException" message="Error processing request, com.avaya.sce.runtimecommon.VariableTypeException: Cannot access complex variable as simple variable


I tried to insert and combine all codes which Sam provided for me
And now its look like this:

@Override

	public void requestBegin(com.avaya.sce.runtimecommon.SCESession mySession) {

		super.requestBegin(mySession);

		

		SetRoamingAVP avp = new SetRoamingAVP("msisdn", Boolean.TRUE);

		IVariable returnVar = mySession.getVariable(IProjectVariables.SET_ROAMING_AVP);

		IVariableField field = returnVar.getComplexVariable().getField(IProjectVariables.SET_ROAMING_AVP);

		field.setValue(avp);

		mySession.putVariable((IVariable) field);

		System.out.println("requestBegin roaming_disconnect_ws");

But when i debugging application, it stops in field.setValue(avp);
This error generated by OD :

event="error.runtime.java.lang.NullPointerException" message="Error processing request, java.lang.NullPointerException"/>



It is difficult to understand what else i should do or what im doing wrong .... ..... :(

Hi Sam ,
Regarding to your code , which previously provided

@Override

public void requestBegin(com.avaya.sce.runtimecommon.SCESession mySession) {

	super.requestBegin(mySession);

	

	SetRoamingAVP avp = new SetRoamingAVP("msisdn", Boolean.TRUE);

	mySession.getVariableField(IProjectVariables.SET_ROAMING_AVP).setValue(avp);

}

The error happens in the

mySession.getVariableField(IProjectVariables.SET_ROAMING_AVP).setValue(avp);

string



This examples wich you written in the last message , describing getVariablesField
But, how can i define setVariablesField?

Many thanks for help!

Hi Sam ,
Im sorry , that a 've didn't replay to you at the time .
When im including this code to the DataNode , i got this error during debugging application .

event="error.runtime.com.avaya.sce.runtimecommon.VariableTypeException" message="Error processing request, com.avaya.sce.runtimecommon.VariableTypeException: Cannot access complex variable as simple variable

What elese can be wrong ?

thanks for help

Hi Samaresh

Im trying to include your code to the web service .

In the "super.requestBegin(mySession);" string , i ve got an error :

The method requestBegin(SCESession) is undefined for the type CallService
What else i have to include in the web service java code ?


Thanks for help

Hello Samaresh

Im trying to invoke setRoamingAVP method . Unfortunately this is our internal server , wich not available from public internet .


Thanks

Hi Wilson !

You can find it in attachment .

The problem accrues when im executing setRoamingAVP method .


Thanks,

I can see this error in the console during testing application in OD simulator .When the call is calling this web service , OD generates an error:

17/03/2015 21:33:32:204 INFO - 39DE140ACB31260EF8377696EDD01555:/Testapp : Capturing exception [javax.servlet.ServletException]. Message [ EXCEPTION>
com.avaya.sce.runtimecommon.SCERuntimeException: Unexpected format of web serivce client for avayaVPServices. Could not find method to invoke the service.


I've tried to call this web service from SOAPUI tool , so its working there ......


Thanks a lot !

Hi Guys !
I'm experiencing some problems with web service that i'm trying to implement in my project . I've done a lot of Axis web services , and all are working well , but when doing next one, i've got an error "Unexpected format of web service client for avayaVPServices. Could not find method to invoke the service"
Could anyone know , what can cause this error ?

thanks for replies