Make sure you’ve reviewed impacts and applied appropriate patches in advance of the 2015 Leap Second on 30 June. Technology Partners with Network Time Protocol-enabled lab systems procured from DevConnect should use Procured Systems Support tickets to request relevant patches.
Avaya Support has details, plus a list of impacted systems and available patches
It’s easy to define workflows to handle calls into a company’s international support hotline using Avaya Engagement Designer, and this video will show you how with a step-by-step example for this use case.
Watch the video
Learn how to integrate assisted and automated experience management services with these new and updated sample applications, now available from DevConnect.
Get new Contact Center Select sample applications
Get updated Avaya Aura Contact Center sample applications