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Introducing Avaya Mobile Video

Build mobile apps that enable
customers to make two-way
video calls into the contact center.

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DevConnect
Community

Join the program to:

  • Get access to technical support for your solution
  • Get access to compliance testing for your solution
  • Get access to co-marketing tools like the Marketplace for your solution
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Enrich the customer experience with Avaya Mobile Video

With the new Avaya Mobile Video solution you can now build mobile applications that allow customers to initiate two-way video and voice calls with contact center agents, from their iOS, Android or internet-enabled devices.
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Implement enhanced Web Chat capabilities in the contact center

Develop secure, scalable and highly available Web Chat solutions with the new Enterprise Web Chat APIs, introduced in Avaya Aura® Contact Center Release 7.0. You can now create customized agent/supervisor desktop applications and customer facing user interfaces using Enterprise Web Chat's Agent Desktop and Web User Interface APIs.
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Help customers navigate and use on-line services

The new Co-Browsing Snap-in allows contact center agents to share control of an organization's website with its customers. Using co-browsing, agents can guide customers, help them find what they want, and complete on-line forms securely. The snap-in exposes a client-side JavaScript API that developers use to enable co-browsing on selected web pages.
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