DevConnect provides development support to Technology Partners utilizing SNMP as a source of data for their applications. For customers and Systems Integrators, support may be offered on a case-by-case basis under a Support-Enabled membership. Production issues with Compliance Tested solutions should be raised by the end customer through Avaya Client Services. For more information about an enhanced level of DevConnect membership, click here.

DevConnect currently provides SNMP configuration support for the following platforms:

• Avaya Aura Communication Manager
• Avaya Aura Applications Enablement Services
• Avaya Aura System Manager
• Avaya Aura Session Manager
• Avaya Control Manager
• Avaya Experience Portal
• Avaya Session Border Controller
• Avaya Aura Messaging
• Avaya Aura Conferencing
• Call Management System
• Avaya Aura Media Server
• Avaya Aura Contact Center
• Avaya IP Office

Note: DevConnect support is limited to the product configuration needed to access the SNMP information, but does not extend to the contents of the data in the SNMP messaging.

DevConnect Technology Partners and other enhanced-level Registered Members are entitled to a contracted number of DevConnect Tier 3 & 4 support hours as part of their membership benefits for interfaces that are supported by DevConnect. These supported interfaces are listed here. A member may purchase additional hours by contacting their DevConnect Business Development Manager.

Log in, then use the Technical Support Request option to request application development support and to request the standard and product specific MIBs.