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  • content Overview
    01/13/2022
    Avaya IP Office™ Contact Center Overview Avaya IP Office™ Contact Center Product Overview Avaya IP Office™ Contact Center is Avaya's software-only, multi-channel, inbound/outbound contact center solution for enterprises with up to 250 agents. IP Office Contact Center can connect to an
  • content Overview
    01/13/2022
    Avaya IP Office™ Contact Center Web Service Collection Overview Avaya IP Office™ Contact Center Interface Overview Web Services Collection (WSC) comprises a set of Web services that enable the creation of custom contact center agent, monitoring and supervisor applications. WSC is based on
  • content Interfaces
    01/13/2022
    Avaya IP Office™ Contact Center Web Service Collection Avaya IP Office™ Contact Center Interfaces The following IP Office Contact Center interfaces are supported by DevConnect: Important Effective September 30, 2019, Avaya is no longer selling Avaya IP Office Contact Center. Release 10.1
  • content Educational Resources
    01/13/2022
    Avaya IP Office™ Contact Center Educational Resources Avaya IP Office™ Contact Center Educational Resources There are no educational resources available from DevConnect for the IP Office Contact Center interfaces. Important Effective September 30, 2019, Avaya is no longer selling Avaya IP
  • content Development Tools & Configurations
    01/13/2022
    Avaya IP Office™ Contact Center Development Tools & Configurations Avaya IP Office™ Contact Center Development Tools & Configurations The following tools and configurations are available to help you build custom applications using the IP Office Contact Center interfaces. Important
  • content Compliance Testing
    01/13/2022
    Avaya IP Office™ Contact Center Compliance Testing Avaya IP Office™ Contact Center Compliance Testing Important Effective September 30, 2019, Avaya is no longer selling Avaya IP Office Contact Center. Release 10.1 is the final IP Office Contact Center software release. Additional
  • content Releases
    04/15/2020
  • content 9.1
    01/13/2022
    IP Office Release 9.1 IP Office Platform Release 9.1 IP Office Release 9.1 was made generally available in December 2014; Feature Pack 2 (Release 9.1.2) was issued in June 2015; Service Pack 10 (Release 9.1.10) was issued in March 2017; Service Pack 11 (Release 9.1.11) was issued in June
  • content 9.0
    01/13/2022
    IP Office Release 9.0 IP Office Platform Release 9.0 IP Office Release 9.0 was made generally available in September 2013; Service Pack 12 (Release 9.0.12) was issued in August 2016. This is NOT the latest IP Office release; the latest release is recommended for new development. Overview
  • content 8.1
    01/13/2022
    IP Office Release 8.1 IP Office Platform Release 8.1 IP Office Release 8.1 was made generally available in July 2012; Service Pack 11 (Release 8.1.11) was issued in December 2014. This is NOT the latest IP Office release; the latest release is recommended for new development. Overview

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