Educational Resources

These educational resources are available to help you learn how to develop speech and call control applications that can be deployed on Avaya Experience Portal.

Sample Applications & Tutorials

DevConnect provides an extensive series of sample applications and tutorials that demonstrate the use of Avaya Orchestration Designer to design and develop speech and call control applications for deployment on Experience Portal. Learn more


Developing Exceptional Multi-Modal Customer Experiences

The eBook examines how businesses can take self service applications to a different level by adding speech and video capabilities to the equation, enabling Interactive Voice and Video Response(IVVR). Thanks to powerful development tools and standards like SMIL, VoiceXML, and CCXML, the creation of IVVR applications is easier than ever before. The eBook takes you on a tour of the development processes used to create such multi-modal customer experiences. Learn more and download the eBook

On-line Training Courses

Avaya Orchestration Designer Avaya Learning Courses

Avaya Learning offers a series of on demand training courses for Avaya Orchestration Designer and POM developers, installers and others with a general interest. Learn more about the courses

Developer Know-how Articles

These know-how articles were originally created for Voice Portal, but remain relevant for Experience Portal releases.