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Front-end Avaya Aura® Experience Portal and SIP-enabled AACC Solution

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Front-end Avaya Aura® Experience Portal and SIP-enabled Avaya Aura® Contact Center

About the Sample Application

A SIP-enabled Avaya Aura Contact Center (AACC) combined with a front-end Avaya Aura® Experience Portal gives enterprises a complete, flexible, and efficient solution. SIP-enabled Avaya Aura Contact Center supports rapid and flexible solution integration using SIP messaging-based User‐to‐User (UUI) and P-Intrinsics data. This sample application demonstrates how to transfer customer data from Avaya Aura Experience Portal to Avaya Aura Contact Center using SIP header information.

Target Avaya Platforms

The sample application was developed and tested against the following configuration:

  • Avaya Aura Contact Center Release 7.0.0
  • Avaya Aura Experience Portal Release 7.0.1

Sample Application Downloads