The following interfaces are available for third-party application development:
The following interfaces are available for third-party application development:
The BotConnector APIs each provide similar methods that enable a client application to:
Solutions are typically implemented on a Web page, with controls for the customer to type questions and view responses. Sessions can be established automatically when, for example, the user first starts typing, and ended after a period of inactivity or when the customer leaves the page.
The BotConnector Snap-in publishes events to the Avaya Breeze Bus. Other snap-ins deployed on the Avaya Breeze Platform can listen for these events and use them, and the information they contain, to trigger additional processing. Events are generated by the BotConnector Snap-in whenever: