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Avaya Breeze Platform

Latest Release: 3.9 (January 2024)

Release 3.8

The Avaya Breeze Platform Release 3.8 was made generally available in September 2020; Service Pack 1 (Release 3.8.1.1) was issued March 2022. This is NOT the latest release of the Avaya Breeze Platform. The latest release is recommended for new development.

IMPORTANT The following end of sale and end of support dates have been announced for the Avaya Breeze platform and selected snap-ins as stand-alone products. The Avaya Oceana Solution still depends on Avaya Breeze; therefore, the Avaya Oceana Solution offer includes Avaya Breeze, Context Store, Co-browsing, and Engagement Designer. Support for these components will continue as part of the Avaya Oceana Solution.
  • End of sale: November 15, 2022 / End of Support: December 31, 2026
    • Avaya Breeze
    • Engagement Call Control
  • End of sale: November 15, 2022 / End of Support: February 15, 2024
    • Context Store
    • Engagement Designer
  • End of sale: February 15, 2023 / End of Support: February 15, 2024
    • Co-browsing
    • WebRTC
Additional information about the end of sale and end of support dates can be found here.
Overview Downloads

New in Release 3.8.1.1

There are no new features in this release.

New in Release 3.8.1

Avaya Breeze 3.8.1 includes the following new and enhanced features:

  • Updates to SAML reverse proxy authentication and authorization, enabling configuration of a reverse proxy URL fronting an Avaya Breeze platform cluster.
  • New audit rules to log attempts to tamper with failed login data and restricted files.
  • Support for new identity provider options, including AD2019, Azure, and Okta.

For detailed information about interoperability and a description of the full feature set, see Avaya Breeze Overview and Specification, which is available under the Downloads tab.

New in Release 3.8.0.2

There are no new features in this release.

New in Release 3.8.0.1

There are no new features in this release.

New in Release 3.8

Avaya Breeze 3.8 includes the following new and enhanced features:

  • Support for System Manager Release 8.0.1.2, 8.1.2, and 8.1.3.
  • New Avaya Breeze platform alarms.
  • HTTP/HTTPS proxy exclusion enhancements.
  • The Engagement Call Control snap-in can now be configured to use the Authorization snapin for authentication and authorization purposes.

For detailed information about interoperability and a description of the full feature set, see Avaya Breeze Overview and Specification, which is available under the Downloads tab.

Release history

End of Sale Nov 2022 (view notice)

End of Support Nov 2022 (view notice)

End of Support Sep 2020 (view notice)

End of Support Dec 2018 (view notice)

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Engagement Call Control REST API

Go to Engagement Call Control Snap-in, Release 3.8 - Downloads to access the full set of Engagement Call Control programming resources.

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