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Avaya Context Store Snap-in

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Release 3.8

Avaya Context Store Snap-in Release 3.8 was made generally available in September 2020; Service Pack 1 (Release 3.8.0.1) was issued December 2020. This is the latest release of the Avaya Breeze snap-in and is recommended for new development.

New in the 3.8.0.1 Release

There are no new features in this release.

New in the 3.8 Release

Context Store 3.8 introduced the following new and enhanced features:

  • Discontinued support for Oracle.
  • Introduced new schema to optimize EDM and reduce required database disk space by 70-80%.
  • Redesigned the Customer Journey Widget UX.
  • Introduced option to allow Avaya Control Manager database and Context Store EDM database to share the same instance of SQL server.

For information about interoperability and a detailed description of the full feature set, see the Reference and Developer Guides, which are available under the Downloads tab.

Compatibility and Interoperability

The following Avaya product releases are required to use the Avaya Context Store Snap-in Release 3.8.0.1:

  • Avaya Breeze Platform 3.8
  • Avaya Oceana Solution 3.8
  • Avaya Aura System Manager 8.0 or later

The following resources should be used with the Avaya Context Store Snap-in Release 3.8.0.1:

Release Notes

Software Development Kits

  • Avaya Context Store Snap-in SDK, Release 3.8.0.1 (17.82 MB .zip)

    This archive includes:
    • Context Store Java SDK
    • Developer Guide for Java SDK
    • Sample Java client code (uses Java SDK)
    • Sample C# client code (uses ContextStoreRest API)
    • Sample application for the Event Stream feature

Note: The JavaScript SDK is now incorporated in the Avaya Client SDK.

Developer & Product Documentation

Development Tools and Other Resources

The following resources should be used with the Avaya Context Store Snap-in Release 3.8:

Release Notes

Software Development Kits

  • Avaya Context Store Snap-in SDK, Release 3.8 (17.84 MB .zip)

    This archive includes:
    • Context Store Java SDK
    • Developer Guide for Java SDK
    • Sample Java client code (uses Java SDK)
    • Sample C# client code (uses ContextStoreRest API)
    • Sample application for the Event Stream feature

Note: The JavaScript SDK is now incorporated in the Avaya Client SDK.

Developer & Product Documentation

Development Tools and Other Resources