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Avaya Engagement Designer

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Educational Resources

These educational resources are available to help you learn how to develop services that can be developed with Avaya Engagement Designer and deployed on the Avaya Breeze® Platform.

Sample Workflow Definitions

The download below contains the following sample workflow definitions, which can be imported to Engagement Designer and deployed on the Avaya Breeze® Platform:

  • CallRouting.xml
  • ContractInitiation.xml
  • CustomerJourney.xml
  • DynamicTeamFormation.xml and DynamicSubProcess.xml
  • WeatherForecast.xml and WeatherForecastSubProcess.xml

Avaya Learning Courses

Avaya Learning offers a range of training courses for developers, including Programming Avaya Breeze Snap-ins Using the Java SDK, Creating Avaya Breeze Snap-ins Using Engagement Designer and Advanced Engagement Designer.

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