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Product Overview
Avaya Context Store is an Avaya Breeze snap-in that enables context-sensitive, real-time customer contact information to be updated from multiple sources and shared between the various components and touch points in the enterprise through which a customer passes.
Highlights
- The Context Store Snap-in has ReST- and SOAP-based Web services APIs that facilitate the creation and population of Context Store instances, and the subsequent update and retrieval of Context data.
- The Context Store Java SDK includes a client-side Java version of the ReST API that makes it easy for developers to integrate the Context Store with their solutions.
- The Context Store JavsScript SDK provides a client library that makes it easy for Web developers to integrate the Context Store with their solutions.
- The Context Store Pluggable Data Connector is imported into Avaya Orchestration Designer to simplify the creation of Avaya Experience Portal applications that use the Context Store.
- Business Analysts can use this snap-in in conjunction with Avaya Engagement Designer to define business processes that integrate with the Context Store.
Related Resources on DevConnect
Other Resources from Avaya
Release News
Latest Release
3.8.1
(April 2021)
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Fact Sheet
Power great interactions with real-time information
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