Development Tools & Configurations

The development tools and configurations on this page are available to help developers create, test and validate their own applications that use the APIs provided by the Avaya CRMGateway Snap-in.

Software Development Kits

CRMGateway SDK

The CRMGateway Java SDK contains resources designed to help developers implement an adapter to integrate a customer’s CRM into their solutions. The Java SDK includes the client-side Java API and its Javadoc along with a sample in-memory adapter and sample OpenCRX adapter. Documentation for the two sample adapters is also included. The SDKs are available for download under Releases for the release of the CRMGateway Snap-in you are using.