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Avaya Work Assignment Snap-in

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Release 3.4

Avaya Work Assignment Snap-in Release 3.4 was made generally available in December 2017; Service Pack 1 (Release was issued in May 2018. This is NOT the latest release of this Avaya Breeze® snap-in. The latest release is recommended for new development.

Compatibility and Interoperability

The following Avaya product releases are required to use the Avaya Work Assignment Snap-in 3.4:

  • Avaya Breeze® Release 3.4
  • Avaya Aura® System Manager Release 7.1.2
  • Avaya Engagement Designer Release 3.4
  • Avaya Context Store Snap-in Release 3.4
  • Avaya Control Manager Release 8.0.3

Release Information

Developer and Product Documentation

Postman Collections

Use the following collections of HTTP requests in the Postman REST client to exercise the full set of Work Assignment REST APIs:

Sample Applications

Self Service Application

Reporting Application

Sample Avaya Engagement Designer Workflow Definitions