This is the first release of the Co-Browsing Snap-in. Key features for developers include:
agents and customers.
- Developers can include controls that enable customers and agents to initiate or join a
co-browsing session, that enable agents to request control of a session, and that enable
customers to grant or revoke an agent's control request or to pause a session.
- Basic Reporting and Audit REST APIs that can be used to get information about historical and
active co-browsing sessions.
For more detailed information about these features, see the Release Notes, Reference
Guide and Developers and API Reference Guide, which are available under the
Co-Browsing Snap-in Release 3.0 interoperates with the following Avaya product releases:
- Avaya Breeze Platform 3.1 SP1.
- Avaya Aura System Manager 7.0.