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Co-Browsing Snap-in

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Release 3.7

Co-Browsing Snap-in Release 3.7 was made generally available in December 2019. This is the latest release of this Avaya Breeze snap-in and is recommended for new development.

New in the 3.7 Release

Co-Browsing Snap-in Release 3.7 includes the following new features and enhancements:

  • General Data Protection Regulation (GDPR) support.
  • Support for webpages that are compatible with right-to-left, top-to-bottom (RTL) scripts.
  • Agent Browser Refresh feature to reconnect to an ongoing session after doing a browser refresh./li>
  • Support for two new languages: Traditional Chinese and Arabic.
  • Support to cancel agent control request sent to a customer during an agent-initiated cobrowsing session./li>
  • Enhanced Data Marker and Annotation features to hide or unhide markers and annotations created by self while having page control.

For more detailed information about these features, see the Release Notes, Reference Guide, and Developers and API Reference Guide available under the Downloads tab.

Compatibility and Interoperability

Co-Browsing Snap-in Release 3.7 interoperates with the following Avaya product releases:

  • Avaya Breeze Platform 3.7
  • Avaya Aura System Manager 8.1.1

The following resources should be used with the Co-Browsing Snap-in Release 3.7:

Release Information

Developer & Product Documentation